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USA Movers Inc

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3.8(29) Reviews
Accuracy of Estimate 3.7
Moving Services 3.7
Packing Services 4.0
Professionalism 3.8

70% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 2411852
ICC MC # 830065
MTR 191028
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 7/1/2012

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USA Movers Inc Location

Address

USA Movers Inc
4607 Willis Ave #17
Sherman OaksCA 91403 USA


Contact Info

Toll Free: 855-727-6565
Phone: 818-988-9557
Fax: 818-988-9557



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Reviews

No Photo Annemiller
September 24, 2019

4.8

Professional

My mom and I love to collect figurines and that was our main concern but this company assure us and did a great job! Will recommend them surely.

Origin : Palo Alto
Destination : San Jose, CA

No Photo Michael
September 23, 2019

5.0

I like the Service

They're good in all aspect. Arrived on time and everything well packed no damages at all. My favorite stuff are complete. Surely will contact them next time and recommend these company to my friends and family.

Origin : Oklahoma City, OK
Destination : Dallas, TX

No Photo Olivia
September 23, 2019

5.0

Decent Company

I had early schedule before the day of my Moving since i want everything in planned, and to be honest i was surprise because they manage to gave me the best service i ever had with moving company. Hope the best for these company. Til my next moving. Thumbs up, USA MOVERS!

Origin : Ohio, IL
Destination : Chicago, IL

Quoted Price : $1,200.00
Actual Price : $1,800.00

No Photo Adam
September 22, 2019

4.5

Recommended

A Great Experience, quoted price are good and almost the actual price too. They didn't give me false hope because they're good and did a great job by handling my collection safe.

Origin : Oklahoma City, OK
Destination : New York, USA


Actual Price : $70.00

No Photo Trish
September 22, 2019

3.0

Great Experience

Me and My friend decided to move since our school and work-related conflicts, this is the best quote that we had since we're kinda tight on budget. Moving day is pretty convenient too to our schedule, the workers are polite and had good customer relation. Thumbs up for them, ill recommend this!

Origin : Utah
Destination : Washington

No Photo Andrei
September 22, 2019

5.0

I would Recommend this

I would recommend this company, even they did some late arrival issue, i still glad that i had their service. The workers are professional and reliable in all aspect. Good job! Will contact them again for another service

Origin : Westchester, VA
Destination : Manassas, VA

No Photo Eddie
June 23, 2014

4.2

There was a slight change in estimate ...

Everything was good, the people were helpful. They subcontracted it out, but I didn't know it until they showed up. The subcontractor had a different weight than what the owners had provided me. But all and all the experience was good. I would recommend them.

Origin : Roseville, CA
Destination : Spring Valley, CA

No Photo Tomislav
June 20, 2014

5.0

Very careful with my stuff and my ...

It was good, it was very careful with my stuff and my apartment.

Origin : Rancho Cordova, CA
Destination : San Jose, CA

No Photo Chris
June 13, 2014

5.0

I would recommend them to anybody!

They were on-time, they were prompt. They did what they said they were going to do. The price was fair, I would recommend them to anybody. I had no problems, they were friendly! Keep up the good work!

Origin : Calabasas Hills, CA
Destination : Agua Dulce, CA

No Photo Darwin
June 13, 2014

4.0

Move took longer, but they were good

They estimated the move would be about 3 hours, but it ended up taking six. It would have been nice to have someone come out and estimate that it would have taken "this" amount of hours before hand. They were reasonable, overall, they were a good crew of people they did the job right, they didn't damage anything.

Origin : Santa Rosa, CA
Destination : Santa Rosa, CA

No Photo Teryl
June 12, 2014

They lost a rail to my bed

They explained the pricing one way, and I ended up paying more than what I was quoted. They lost a rail to my bed. I know I didn't leave it in the storage because the manager at the storage has to go back with you to see if it's cleaned out and everything out of it. So it was probably left in the truck, everything was taken down and put behind quilts. So they must have just forgot it or something. I would refer them, I'm not going to use them anymore.

Origin : West Covina, CA
Destination : Leona Valley, CA

No Photo Deborah
June 9, 2014

4.0

Overall the moving company was nice ...

The moving was good, but they kept a small footstool of mine. They never delivered it. It was nice, they were quick, they were fast, they got everything done, they put everything together. It worked well, I was happy. The price was good, it was right on what they told me.

Origin : Vacaville, CA
Destination : Vacaville, CA

No Photo Maria
June 3, 2014

5.0

The service was really good, they were ...

It was really good service. It was excellent, they were fast and efficient.

Origin : Carmichael, CA
Destination : Sacramento, CA

No Photo Thisha
May 22, 2014

1.5

Worst Experience Ever - Do no use this ...

I have never been so disapointed and appalled at the behavior of a service provider and their employees in my life. I can say that the movers that arrived at my daughter's home in Miami were timely and polite but it ends there. I was never told that they would be sub-contracting out the job to another company with a horrible reputation, (QRS). I can accept that the price went up as there were a few more boxes that origanally anticipated but almost double was outrageous. At that point you really can't argue with them as you need to have the move occur on the day scheduled. The nightmare began with the delivery by QRS, they develived at midnight. Who does business at that hour, it is ridiculous. They told my daughter when they called that if she did not take delivery they would put her things in storage and she would be responsible for getting them moved and the storage bill. The movers were rude and one was openly presenting a knife in a threatening manner. She asked to see her items in the truck before they received their money and they refused. They were so threatening that my 90 year mother felt she had to call the police. The movers then showed my daughter her things. They would not put the items in any other location besides a hallway which blocked the hallway, my daughter showed them on the contract where it stated that the first flight of stairs were free. They stated they only went 70 feet into a house and that the two steps outside the house were the first flight. Then did not finish the move until 2 AM, again ridiculous To top everything else, they have majically lost her 32" flat screen TV and had made no attempts to contact us regarding this loss. While we do plan to do what we can legally, I want to place as many warnings to other consumers to not use either one of these companies, they not only liars, theives but their employees can be dangerous as well.

Origin : Miami, FL
Destination : Denver, CO

Quoted Price : $1,365.00
Actual Price : $2,366.00

No Photo Manan
May 19, 2014

4.8

Nothing was damaged, everything came ...

It was good. They were pretty much on-time and they had enough people to get our belongings over. They were also able to box everything up and it didn't cost much at all. Nothing was damaged, everything came in as it left.

Origin : Redondo Beach, CA
Destination : Torrance, CA

No Photo Cindy
May 2, 2014

5.0

I'm going to call them and use them ...

I would definitely tell them to use them, they were great. I had a really good experience with them. I actually am planning on moving my stuff out of storage and into a house and I'm going to call them and use them again.

Origin : Perris, CA
Destination : Sunkist, CA

No Photo Teresa
May 1, 2014

1.0

Not very careful

They dented my refrigerator, they weren't very careful. They wrapped everything well but they weren't careful when they brought the furniture into my home. They scraped my ceiling, my paint, dented my refrigerator and did not unload all my boxes.

Origin : Cypress, CA
Destination : Cypress, CA

No Photo Beatriz
May 1, 2014

4.2

Got everything done in the time they ...

They didn't get there on time, but other than that it was a good experience. They got everything they needed to do done by the time they said they were going to do it.

Origin : Tustin, CA
Destination : Santa Ana, CA

No Photo Cathe
April 29, 2014

4.2

Really courteous, I liked them a great ...

It was very good. The administrator contacted me on several occasions to make sure they had to information correct and to confirm the moving date and the furniture that was going to be moved. They gave me a good estimate they explained it very clearly. The day they arrived, they arrived on time. They sent two people, they were very thorough prior to and told me exactly what I needed to have in terms of supplies I needed, if I chose to have my own supplies available. When the guys arrived they used what I had and they were very careful packing some of the fragile things. It was nice and quick and fast and easy. They were really courteous, I liked them a great deal.

Origin : Alpine, CA
Destination : San Diego, CA

No Photo Teresa
April 22, 2014

1.0

SCAM ARTIST!! DO NOT BELIEVE GOOD ...

Horrific experience, pulled every trick in the book and then some. NOT license for out of state moves. Unlicensed drivers, vehicles, unscrupulous and outrageous behavior. Stole over $25 K in property refuse to return belongings. Had to involve FMCSA, Department of Transportation Weights and Measures, Local Police just to get some belongings. I do not believe the good reviews at all. What did arrive was damaged. We lost irreplaceable items, don't hire them. Check out other websites. Their reviews are horrendous. They were cited with three violations in 5 minutes by Department of Weights and Measures.

Origin : Richmond, CA
Destination : Tucson, AZ

Quoted Price : $1,592.00
Actual Price : $7,000.00

No Photo Ronald
April 10, 2014

3.8

They arrived late but had good workers

They arrived late, which caused a little issue with getting moved into my new place, because there was a time window that I had to fall within. Because they arrived late I ended up having to move a lot of the stuff with them because we had a window we had to move within, that was a problem for me... I still ended up paying the entire fee...which I didn't think was appropriate... other than that issue of timing I had no issues they did a great job packing my stuff and moving it and getting it here and unpacking it... if they arrived when they said they were going to arrive I think it wouldve went smoother.

Origin : Long Beach, CA
Destination : Ft Macarthur, CA

No Photo Steven
March 19, 2014

5.0

It went very nicely

It went very nicely, they moved everything, packed everything up nice, wrapped the furniture, they were there on time and got everything moved within the time frame, no complaints. The movers did a great job. The pricing was comfortable and I would recommend them to friends and family.

Origin : Sun City, CA
Destination : Sun City, CA

No Photo Vincent
March 12, 2014

3.5

I would still recommend this company

They sent a four person crew with two trucks.They did an onsite inspection first, the members of the crew worked hard and they worked quickly and what I received as being great care as best they could as with packing things and wrapping things and following protocol with wrapping.... we have a large property so we have a lot of stuff, most of it was pre-boxed.... a lot of books and fragile items.... we thoroughly marked the boxes that were fragile..... it took them alot longer to load the truck than expected, they did what they could with two twenty-six foot trucks..... In the morning i noticed they knocked down a fence.... I complained about it... the company immediately agreed to send someone to fix the damage and they did exactly what they had said.... when they got up to the bay area to unload my wife was waiting there and it was raining..... they had left boxes of books out in the rain... they just wanted to unload everything in the garage.... they were complaining and lazy.... they were setting heavy boxes of books on boxes marked fragile....they didn't put real effort into anything... we called the company back and they offered to send people to help with anything that we needed regarding our items and the move. Once we unpacked we didn't notice anything that was badly damaged to the point of complaining. I would still recommend this company.

Origin : Rancho Santa Fe, CA
Destination : Richmond, CA

No Photo Barbara
February 26, 2014

1.0

Horrible experience

yes it was a horrible horrible experience, a lot of it wasn't their fault but they were not very gracious or good about it. they came late about 2 hours later and i didn't realize that the place i was leaving the furniture would not let us use the elevator after 5 and they came about 5 which was at least 2 hours late so because of that the guys could not deliver the furniture and the truck was already loaded and cause i didn't know once we got there that we couldn't unloaded, i had to put them up over night which was 150 extra all together it cost me 830 dollars for a 400 dollar move, i was very unhappy

Origin : Coronado, CA
Destination : Chula Vista, CA

Quoted Price : $400.00
Actual Price : $830.00

No Photo Anonymous
February 26, 2014

4.2

No complaints

It was fine they were prompt they worked hard they did a great job no complaints, had no problems with customer service, and pricing comparison was better than other companies, would also recommend them to friends and family.

Origin : Danville, CA
Destination : Danville, CA

No Photo Sara
December 16, 2013

3.0

Hidden charges

I wasn't really satisfied with the move because I was given a different price and then I was charged for some things that I didn't know I would be charged for. They charged extra for packing and they didn't really tell me how the price was calculated. The staff was very good, they were kind and respectful. I talked with the movers about the pricing before the move and I was very shocked after they got here and it was too late to do anything, honestly. The advice I would give is to make sure that they aren't charged for things they're not aware of, that they know everything they're being charged for. And as far as the time goes, they should try to assess how long it will take because it took us 11 hours to move a two-bedroom apartment and the house was only a mile away. My advice to the moving company would be that they need to have proper paperwork that shows all the pricing and how everything is being charged.

Origin : Santa Clara, CA
Destination : Santa Clara, CA

No Photo Jennifer
December 6, 2013

2.5

Wouldn't recommend them to anyone

They were okay. I feel like they could have moved a little bit faster and for three guys, I feel like it took a bit longer than it should have, to be honest. The price was fine. It just ended up being more expensive because they took longer than I expected them to take. I wouldn't recommend them. I recommend going somewhere else. My advice to the moving company is they should not take as long to make more money. It was obvious.

Origin : La Verne, CA
Destination : west covina, CA

No Photo Marvin
November 26, 2013

5.0

It was good

There were no problems or issues. They did very well. [The pricing] was very reasonable. They didvery well wrapping the furniture and moving the furniture.

Origin : Roseville, CA
Destination : roseville, CA

No Photo Christina
November 26, 2013

5.0

It was good

They were very fast. The service was good. Everything was perfect. [Pricing] was good.

Origin : Long Beach, CA
Destination : Buena Park, CA

No Photo Laurie
November 22, 2013

1.0

It was the worst experience I've ever ...

It was a nightmare. They broke up a lot of my things. The foreman was extremely rude. He threw my pillows on the floor, on the ground by the truck. He was just horrible. They messed up my brand new walls where I moved. They broke two dressers and a couple of other things. My glasses broke. They even left a mirror in the truck. They finally brought it back four days after it was missing. I had to call the office several times. Their customer service is really poor and they're rude. I would never recommend this company to anybody and I would never use this company again.

Origin : Rancho Cucamonga, CA
Destination : Rancho Cucamonga, CA


Entity Type: Carrier
Operating Status: Authorized For Property
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 1
MCS-150 Form Date: 6/5/2013
MCS-150 Mileage (Year): -
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
4607 Willis Ave 17 Sherman Oaks, CA, 91403
Phone: 818-988-9557
Fax: 818-337-2174

Mailing Address:
4607 Willis Ave 17 Sherman Oaks, CA, 91403

Last Updated Date: December 17, 2013

Property Passenger Household Goods Private Enterprise
TickCloseCloseCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 No No
On File $750,000 Yes No

Authority History

Subno
Auth TypeMotor Property Common Carrier
Original ActionReinstated
Original Action Dt.11/27/2013
Disposition
Disposition Dt.

Revocation

Auth TypeCommon
1st Served Date09/05/2013
Effective Date10/08/2013
ReasonInvoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierInfinity Auto Insurance Company
Policy/Surety504640424955001
Posted Date12/12/2013
Converage From and To$0 - $750,000
Effective Date12/31/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierInfinity Auto Insurance Company
Policy/Surety504640424955001
Converage From and To$0 - $750,000
Effective Dt. From and To 11/08/2013 - 12/06/2013 Cancelled

Insurance Address

CarrierInfinity Auto Insurance Company
AuthTammy Felton
Address3700 COLONADE PARKWAY BIRNINGHAM, AL USA 35243
Telephone205-803-8296
Fax

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 1 1 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 1
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0< 3 driver insp.65%

Relevant Inspections : 1
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 1
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 1
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0< 5 vehicle insp.80%

Relevant Inspections : 1
Total Inspections with Vehicle Maintenance Violations : 0
Total Vehicle Maintenance Violations : 0

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

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