They were horrible plain and simple.
They were horrible plain and simple. When I booked the order, the guy on the phone was the nicest guy, text me, text me, call me. Then the day of the move they showed up an hour late. The pick-up guy literally said "Hey buddy I had a rough night last night, sorry for being late." This is a grown adult coming to me on a move of a holiday weekend and he went out the night before to have a couple of beers, I don't want to hear it. I have never moved before and I understand that I miscalculated how much stuff I had so of course the move that I thought was going to be one monetary amount became $400 more. And again, it was more than likely my fault. But by the time they showed up, All they had to do was bring down one Tupperware tub and one mattress. We're doing this on the front lawn, the guy brings the stuff, finally when they get done putting it in the truck, the two other guys walk away, the driver, or the team leader, walks away from me and goes into the cab of the truck. I don't know what he's doing so I said are we done, he says yeah we're done but by the way do you think you could throw the guys a couple of bucks. Are you kidding me, you're an hour late, you don't shake my hand, you don't thank me, you don't say we'll be in touch. Have a great day. And he drove away. As the week goes on, once I came down here I was able to notify them of my address. Once the stuff was on the truck I never physically spoke to the guy from the company again. I would get text messages, call transport, call someone else. And that's how it went on. Come Friday, I had to call again. Where is my stuff? Oh he'll be there in a couple of days. So and then when the guy showed up here, very nice guy, I was the last stop. He came alone! Now, I'm a fit guy I go to the gym and all that other stuff. What would he have done if he had gone to for example to my 80 year old parents? What was he going to bring mattresses upstairs by himself? Is he going to unload these boxes alone? He was lucky I was there to help him. I wouldn't recommend these guys for anything.