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West Coast Movers, Las Vegas NV 89118 - USDOT 2086298

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West Coast Movers 
36% Recommended
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Here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for West Coast Movers. If you have used this moving company in the past and you wish to share your moving experience, Write a review on West Coast Movers

Overall Reviews Rating  
 
2.3/5
based on 36 Review(s)

 Accuracy of Estimate
 2.4
 Moving Services
 2.3
 Packing Services
 2.4
 Professionalism
 2.3

Membership(s) & License Info.
License Info.:US DOT # 2086298
ICC MC # 728073
Insurance:On file: $1,000,000
Required: $750,000
Year of Estd.:2/4/2011
Address
West Coast Movers
3651 W Alibaba
Las Vegas, NV 89118
USA
 Contact Info.
Toll Free: 877-939-7333
Phone: 702-330-7777
Fax: 877-221-8333
Url: http://www.westcoastmoversusa.com/

Hours of Operation
N/A
Payment Options
N/A

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Do NOT Let This Company Move You!
Ok, I am on a fixed income (ssd) and I was happy with the price that was quoted me, but was not happy with the service I received at all. This company will do anything to move you and talk you out of moving with someone else. When they picked up my things, they put them all in the street before they loaded the truck. Then they didn't load the truck right and tried to get more money out of me. What they do and don't tell you is that they load your things on 4 different trucks before you get your stuff. They get you to sign the cheap 60 cents a pound waiver so if anything of yours breaks that they are not liable for it. They will tell you the other cost a lot. I was also told that I would have my things in about a week. It took three weeks for me to get my things. By the time I got my things, they broke 2 cups that were collectible and you can't get anymore, they also broke 2 legs off my nightstand and also a leg off my coffee table and my 47 inch TV. Of course I filled out a claim which took months for them to respond too and all they are giving me back in return for all my broken things is 48 dollars. This is not right at all. They take advantage of anyone who moves with them and screws them out of their things. If you are smart you will not move with this company at all. I was sorry that I did. They are very irresponsible and don't care about anything at all.

Faith
Reviewed on: 2/13/2017

Complaint
 1.2/5
  • Origin : Las Vegas, Nevada
    Destination : Wellington, Kansas
  • Quoted Price : $1,241.00
    Actual Price : $1,241.00

couldn't be any worse
Hopefully you read this before it's too late. The english dictionary doesn't have enough bad words to describe this company. False promises. Lies. terrible Service. more lies. confusion. time wasting. more lies. lies. lies. lies. I wish they have the ability to move things so they could move themselves out of the country.

Bentalei
Reviewed on: 12/27/2016

Complaint
 1.0/5
  • Origin : Howell, MI
    Destination : Beverly HIlls, CA
  • Quoted Price : $1,300.00
    Actual Price : $1,500.00

Good beginning and horrible ending.
The initial two movers that packed and loaded my things were friendly and professional. My complaint with them is that they did not wrap my leather bed rails (now damaged) and they did not want to take a large marble based arc lamp (which is now missing). The quote was very underestimated, despite all my items of furniture being on the quote. My things arrived quicker than I had expected, however the crew of three were extremely disorganized and took hours unloading what should have been 2-3 hours. Four pieces of my furniture are missing (arc lamp, Louis V Ghost chair, table base for a high-top bar table and 1 nightstand). In addition to these missing pieces, a bed rail is punctured and the legs for my credenza are missing. I have made multiple calls and left messages. No one is returning the calls.

Steffany
Reviewed on: 12/21/2016

Complaint
 1.8/5
  • Origin : Venice, CA
    Destination : Boise, ID
  • Quoted Price : $2,223.00
    Actual Price : $3,450.00

There were a couple things I would ...
They were good, there were a couple little things that I could have improved on but I think that's what expected when you do that kind of move anyway. My stuff ended up being a little later than I wanted it to be and it was a little more expensive, but overall it was good.

Anonymous
Reviewed on: 11/16/2016

Compliment
 4.0/5
  • Origin : Huntington Beach, CA
    Destination : Boise, ID

It was good.
It was good. Little extra fees. But it was okay.

Cedric
Reviewed on: 10/5/2016

Compliment
 4.0/5
  • Origin : Santa Ana, CA
    Destination : Minneapolis, MN

the nightmare move
West Coast Movers of Las Vegas - This complaint is more than just service issues, it is customer service, delivery issues, contract issues, and you can add health issue in there. Service issues would be how they moved my things. They put packaging tape on my big television I had it in a Home Depot 65 lb. TV Box. So I don't know how the hell they got tape on it but they did the whole box was taped different from how I had it. They put a dent in the top of a brand new dresser ($150). They broke the top of a brand new computer desk ($120). These items I am still making payments on. In the back of my electric fireplaces they broke something, I am not even sure it will run the way it should ($495). I had a brand new platform truck dolly the last time I seen it was on 8/23/16 ($189). I also had a Aluminum Step Ladder - 2' ($50), the last time I seen it was on 8/23/16. My husband has a hospital bed, and they taped the leg and then put the leg down where the tape went up inside the leg could not be moved up and down. They lost one wheel so now I can not let my husband use the bed, it does not work right. That is going to cost me $120 to fix it. In my China hutch cabinet, they broke the glass shelves ($70). I have a 1904 pump organ, they broke the bottom where the rollers are for it to move it will cost me $450 to fix. They broke a 1920 bowl and jug set with stand. I have the stand I do not the bowl and jug, it will cost $80. As things were being taken off the truck, Matt and Leary they did all the could to help me. Matt gave me phone numbers to call to make a claim and I am going to. Allan and Tim did one really bad job. Whoever did the reloading at their warehouse, they did not care how they did it. Allan and Tim showed up at my home at 5pm did not start any thing till 7pm. First they had to have money so gave them the money. Then Allan showed me this paper that tells about the delivery dates so I said "ok, how about we do for the 8/28/16?" He shows me this paper that has dates from 14 days to 30 days to deliver my things. I said I can not do that. Allan told me do not worry, it will be there in no more than five days.This company had my things from Aug 23-Sept 6 2016.Every time I called I was told they did not know when I was going to get my things. The owner of this company should be ashamed...

Delana
Reviewed on: 9/26/2016

Compliment
 1.0/5
  • Origin : Green Valley AZ 85614
    Destination : Pueblo Colorado 81004
  • Quoted Price : $3,295.00
    Actual Price : $5,200.00

My stuff got here two weeks late. My ...
The initial experience was good. The sales team were great. They promised me a couple of things that didn't end up actually happening. I actually ended up never working with that person again. So I think that should be made clear in a sense. My stuff got here two weeks late. The flats for my bed were gone. They had to deliver them later because they lost it. My boxes were kind of wrecked and some of my furniture was damaged. It got to me and that's all I care about it.

Anonymous
Reviewed on: 8/25/2016

Complaint
 2.0/5
  • Origin : Artesia, CA
    Destination : Madison, WI

The experience was really bad.
For the pricing, they do estimation and the price is really low and cheap so that's the reason I picked them. Then when the mover came to my house before they do anything, to do the real estimate before they do the work. They said the initial estimation is crap. Then in the middle of the work they said they saw an extra room that they didn't see so that is extra money. I don't have any choice so I paid extra money. When the furniture came in yesterday, there were missing pieces of my furniture and damages a lot. So it was a really bad experience.

Chao
Reviewed on: 8/18/2016

Complaint
  • Origin : San Diego, CA
    Destination : Hawthorn Woods, IL

It was a good experience. They were ...
It was a good experience. They took everything that I needed. Wrapped everything. They were pleasant.

Jacquelyn
Reviewed on: 6/16/2016

Compliment
 4.0/5
  • Origin : VALENCIA, CA
    Destination : CONCORD, NH

RUN, DON'T Walk away from this Company
They did more then $2,000 in damages, they use Budget Rent A Trucks, and labor/movers that are sleezy and dishonest, what they don't steal they damage. If your considering a move, run, don't wakl away from this Company

Tnt
Reviewed on: 5/26/2016

Complaint
 1.0/5
  • Origin : Arizona
    Destination : Arizona
  • Quoted Price : $2,000.00
    Actual Price : $5,000.00

They are very rude.
I'm not really happy with them. They lost my foot rest on my bed. It's been more than two weeks that I have gotten my things and still they have not been able to update me on my foot rest. I would not recommend them to anybody.

Pritee
Reviewed on: 4/26/2016

Complaint
  • Origin : Torrance, CA
    Destination : Atlanta, GA

It was like a nightmare. We'd never ...
Lots of broken stuff and everything was dumped here and we had to unload it all. They doubled the price on us. We'd never give them a good reference. ...Everything was chipped and scratched. ...We got so many different calls changing things.

Jim
Reviewed on: 3/25/2016

Complaint
 1.0/5
  • Origin : Santa Fe Springs, CA
    Destination : Mesa, AZ

It all worked out in the end
It was all right. I got my stuff, they did a good job ... There was like two or three little things here and there, but I guess those things happen ... It's all good in the end, it all worked out and everything is good.

Anonymous
Reviewed on: 1/8/2016

Compliment
 4.0/5
  • Origin : Los Angeles, CA
    Destination : Albuquerque, NM

no hassle move
Estimate Was Revised Because We Took Glass Tops IN car.%0d%0aThere were multiple expensive rattan living room, dinning room and bedroom furniture. All arrived in Sacramento without a scratch. Movers very efficient and professional. %0d%0a

Betty
Reviewed on: 1/7/2016

Compliment
 4.8/5
  • Origin : Los angeles, ca
    Destination : sacramento, ca
  • Quoted Price : $1,500.00
    Actual Price : $1,400.00

Awful! More money every step of the ...
It's just a typical awful moving experience. You can be as honest about everything that you have and they're going to give you a certain quote and they're going to get there, get all your stuff on the van and then say you owe them more money so they can take it away. Then I didn't hear from them for a few weeks, I wasn't even sure if I was going to get my stuff. Then it finally showed up, so I guess in the end they did their job, but I ended up having to pay more money every step of the way.

Elissa
Reviewed on: 12/16/2015

Complaint
 1.8/5
  • Origin : Tempe, AZ
    Destination : West Palm Beach, FL

Cheap is Not Best! Worst Movers on the ...
Do Not use West Coast Movers! On the phone they charm you and give you the best quote but when they load your furniture they tell you it will be a couple hundred more dollars! So what other choice do you have but to use them at that point. The men that did come to my condo in Mesquite did pack my things well so it seemed haha! I was told over the phone that they don't store my furniture that the truck that loads moves all the way to my destination. A complete LIE! I found out only because the men that loaded me in Mesquite told me my things were being took to storage in Las Vegas until they had a truck. I was told on the phone they had there own fleet of Moving Vans and didn't sub contract another lie! They hold your furniture in Las Vegas until they have a load going your way to fill a Moving Van going your way. I waited 2 weeks before they left Last Vegas plus the time it took to get here. In between all this my furniture was loaded in Mesquite, unloaded in Las Vegas, reloaded back up, not sure how many times. Some of my items were broken up and one plastic storage bin the inside was soaked in grease ruining my stuff, now how did that happen why was it even opened in the first place. My king size box springs were ruin by what looked like motor oil on poured on them plus torn. I have other damage too and filed a claim over 2 months ago and called them today and was told they were only a mediator for West Coast Movers

Kathi
Reviewed on: 12/7/2015

Complaint
 1.2/5
  • Origin : Mesquite, NV
    Destination : Ohio

It was one of the worst decisions I've ...
They showed up two days before they wee supposed to, forcing me to race the clock to get to my final destination in Topeka, Kansas to meet them here. Otherwise the driver was going to leave and continue onto New York and I'd have to wait for him to come back and risk damages to my belongings is what the driver told me. But besides that, when they unloaded my stuff, we also found that they broke my widescreen TV--shattered it, damaged a good 60 percent of our belongings, including my daughter's dresser and her bed, our dining room table, our refrigerator and just a number of various items. It was probably the worst decision--one of the worst decisions--I've ever made.

Mario
Reviewed on: 11/5/2015

Complaint
 1.2/5
  • Origin : Sun City, CA
    Destination : Topeka, KS

Deceptive Advertising, Communications, ...
Very friendly at first until they have your move articles. Then they inform you about the move by Cubic Feet and not Pounds or Rooms. They were low bitter initially but doubled the price once they have your merchandise in their warehouse. They were days late for pickup, did not give 24 hour notice just showed up, were not willing to negotiate price even though their communications and advertising is far from clear. I would avoid this vendor, they seem to sub-contract the work out. While they say they are in good standing with the BBB, do yourself a favor and check out the BBB statistics before making your decision. Again, part of their deceptive advertising and communication campaign.

Rick
Reviewed on: 8/31/2015

Complaint
 2.0/5
  • Origin : Sierra Vista, Ar
    Destination : Dallas, Texas
  • Quoted Price : $1,150.00
    Actual Price : $2,350.00

The movers ruined half of my ...
They ruined half of the stuff. Boxes were broken ... [They were] very careless with everything.

Krisit
Reviewed on: 8/26/2015

Compliment
 2.2/5
  • Origin : Hermosa Beach, CA
    Destination : Medford, NY

No transparent enough about the move ...
They just weren't transparent with their acknowledgement that they had not gotten a dispatcher when they picked up my stuff and they put my stuff in storage for a week before they got a truck which they didn't tell me about. They mentioned that it was going to take seven to 30 days, and that was the range they fell into, but having to move and not have my stuff in a timely manner was a nuisance.

Anonymous
Reviewed on: 8/19/2015

Compliment
 3.5/5
  • Origin : San Diego, CA
    Destination : Laurel, MD

Awful
Not good. Would NEVER use again.

B.
Reviewed on: 7/21/2015

Complaint
 1.8/5
  • Origin : Medford OR
    Destination : LakeHavasu City AZ
  • Quoted Price : $7,000.00
    Actual Price : $9,000.00

Horrible all around.
Terrible experience with West Coast Movers. I had hoped their reputation was undeserved, but apparently not. %0d%0aI was moving from UT to WA on short notice, and had several companies come out to make bids on my delivery costs. %0d%0aGlenn from West Coast Movers was very accommodating over the phone, and more than happy to give me an estimate based on the items being moved. I told him it was a 1 bedroom house, with a large library. He came in a bit over 3k, and had beaten several other companies by $1-1.5k, and stated that he'd toss in 2 flat screen packages for free. Glenn was an excellent smooth-talker, and made several comments regarding the way the competition will gouge their clients. I explained that I needed 30-45 days of storage as well, and he assured me that it was all professionally loaded/unloaded, and kept in a climate-controlled warehouse. %0d%0aMoving day! Drivers arrive, the company sign taped to the doors of the truck. This does not fill me with confidence. Item after item loaded in to the garage, and staged. The pick-up went smoothly, and as I watched, item after item was loaded into the truck. After about an hour of loading, the guy in charge looks at me and says "There's a problem. You have twice as much stuff as you said." When I had looked over the paperwork upon arrival, I noticed that the price per cubic foot was on a decreasing scale - $3.50 or so for small loads, down to $1.50 for larger loads. I mentioned this, and he said he didn't know what I was talking about. Behold - the paperwork with that chart on it had mysteriously vanished. I mentioned the free packing for the televisions. Nope, not on the paperwork, sorry. $250 additional cost for boxes/blankets. He said to call Glenn ,and get it all worked out. Glenn is not in the office. I get his voice mail several times. Finally, after the truck is entirely loaded, and I still couldn't get ahold of anyone (the main company number went straight to voice mail), I was over a barrel, and was forced to sign the (nearly $6k) agreement. Glenn finally returns my call 2 days later, and tells me there's nothing he can do, as I had signed the agreement. %0d%0aFine. Somehow, we will get it all worked out. I'll sell a kidney or something.%0d%0aWhen our house in WA was finally ready (about 2.5 weeks later), we called with over a week's notice, requesting a delivery a Thursday or Friday. Sorry. Thurs/Fri all booked up for the next MONTH? Right. I'm very sure. Nailing down anyone at the office is a nightmare. More often than not (even during regular business hours), you will get a voice mail system. Don't bother leaving a message. Nobody ever calls you back. I must have left at least five or six requests. Once I had the delivery scheduled (either late wednesday, or really early thursday morning, maybe), nobody had anything to say except "Remember we need this amount paid in US Postal Money Order only!". I asked about Western Union, or any other payment plan. Nope. Then, the Monday befo

Alex
Reviewed on: 7/2/2015

Complaint
 1.5/5
  • Origin : Layton UT
    Destination : Keent WA
  • Quoted Price : $3,425.00
    Actual Price : $5,235.00

It was a disaster!
The movers when they got here, they were really nice. But all the other stuff, as far as the dealing with the company, it was a disaster. I got my stuff back, some of my stuff was broken. I believe one of my boxes is missing. Two of my end tables are missing. It was not a good thing.

Crystal
Reviewed on: 6/10/2015

Complaint
 1.5/5
  • Origin : san diego, CA
    Destination : North County, MO

despicable, horrible
The worst moving company. It's April 2, 2015 and they left with our stuff since March 4, 2015 And still no truck with our belongings. Kayla the manager is unethical and unprofessional. No one ever answers the phone and they refuse to let us talk to the owner of the comapny. Please stay away from this horrible company. They are a disgrace taking advantage of the elderly. Will be taking legal action.

D
Reviewed on: 4/2/2015

Complaint
 1.0/5
  • Origin : las vegas, nv
    Destination : colorado
  • Quoted Price : $1,600.00

Horrible!
I've had so many things broken. They were almost two weeks late delivering, I still don't have one of my box springs, they forgot things, they broke things... they were horrible!

Jo
Reviewed on: 2/18/2015

Complaint
  • Origin : Scottsdale, AZ
    Destination : Austin, TX
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