Weststar Relocation

Beware of crew members

WARNING: THIEVES EMPLOYED. STAY AWAY FROM THIS COMPANY. Their employees will go through your belongings and keep anything valuable if left unattended. We would never have used WestStar Relocation for our move if we'd known in advance, based on reviews and the fact that others have reported theft by West Star employees in Yelp! reviews). Regrettably, we found out after the fact. We contacted International Van Lines (IVL), a company based in Florida with good reviews to execute our move due to the nature of our belongings (antique furniture, paintings, etc). To our surprise, on the day of our move, IVL subcontracted the job to a local company without our prior knowledge or consent. West Star's crew, though asked only to put hanging clothes from the closets into wardrobe boxes, went into and searched through bags and backpacks in the closets and removed several collectible coins from the bottom of one. When contacted, WestStar staff promised to conduct an internal investigation and stated they would contact us. A month later we've heard nothing from them. A police report classified the incident as Grand Theft has been made and a report will be made to the Better Business Bureau. The company is unethical, untrustworthy and unresponsive. Shame on IVL for subcontracting with WestStar, who they know by past report to have employees that steal, to continue to send them to unsuspecting client's homes, thereby aiding and abetting their crimes. Alex T.