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10 Questions to Ask an Auto Transport Company

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Hiring an auto transport company is the wonderful way to ship a car. But, before shipping your vehicle, you just want to make sure that you choose right company for the job. How can you find the right auto transport company? Research is the key which helps you determine how reputable the company is, and asking the questions makes you to choose the best one for you among the most.

Questions to Ask Auto Transport Company

Following are some of the important questions to ask a transportation company before enlisting their services for your move.

1. Do you offer free auto transport quotes?

Most auto transport company provides instant and free car shipping quotes on their website. If they don't, you should look for something else. So, make sure any company you are considering for hire offers you a free quote, so you can compare prices from a variety of car shippers. You can avail free quotes from auto transport companies right now at Movers.com.

2. How much does it cost to ship a vehicle?

Before you hire any company, you will want to know how much you are going to pay. The average cost of shipping a vehicle is determined by a variety of factors, such as the distance of your car will be shipped, the size and the type of your vehicle, and the method of transport you require.

For more details, you can read our guide: How much does it cost to ship a car?

3. What does the auto transport insurance cover?

By law, your car shipper must have some insurance to protect your vehicle. Different companies offer different degrees of insurance. So, before you hire any auto transport company, ask about the details of insurance they cover.

To get more details, read our guide: Auto Transport Insurance - All You need to Know.

4. When will my vehicle be delivered?

Usually, a vehicle's arrival will depend on the distance it needs to be shipped, the location of its destination, and the method of transportation. Regardless of all these, ask your company how long does it take to ship a car so it will be easier for you to plan in advance.

5. How will my car be transported?

When it comes to shipping a car, primarily there are two transportation methods that you can choose from: open-air trailer and enclosed trailer. The one you choose will depend on the value of the vehicle and the protection you require. However, each method has its own advantages and disadvantages. So, it's your choice to decide which method suits your budget and needs.

While open transport is the choice for most of the customers as it is least expensive to ship a car.

6. Are you registered and licensed?

Any auto transport company operating across state lines is required by the FMCSA to register for a US DOT number. Overseas carriers are also required to obtain a license from the Federal Maritime Commission. To ensure the company is reputable, make sure they meet all licensing requirements in your state as well.

7. Should I pay deposit to ship a car?

Many moving companies ask customers to pay deposit when the shipment is scheduled. Though paying a partial amount is a good sign that you are dealing with a real and reliable company but, an unreasonably high deposit may be the sign of a moving scam. So, ask movers if they will retain the deposit in case of cancellation. You should also find out the penalty date before paying any deposits.

8. What documents will I need?

You may need to provide your auto transport company with documentation, especially if your vehicle is being shipped overseas. This may include, but is not limited to, proof of registration and proof of insurance. Inquire about the necessary paperwork well in advance so you have it prepared when it's time to ship.

9. Can I move my personal items?

Shipping a car with personal items seems like a logical thing to do when you are moving. Literally, you can't have your personal items in your car when moving as it will add excess weight to the vehicle, and you could end up paying more.

10. How should I prepare my car for shipping?

You have to clean your car thoroughly and remove all unnecessary items from your car prior to shipping. Ask the car shipper you are considering hiring about their specific expectations so you can prepare your car accordingly. Even more, you can follow 10 easy steps to prepare car for shipping.

Nicole La Capria  Posted by Nicole La Capria on March 26, 2013

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