Answered by Staff WriterFebruary 20, 2020
According to Penske Truck rental, if you did not prepay for your truck reservation, there will be no cancellation fees. But if you prepay for your vehicle, the following conditions would apply.
- If you cancel your reservation up to 48 hours before your pickup time, a $50 cancellation fee will be assessed.
- If you cancel your reservation within 24 hours before the pickup time, a $100 fee will be assessed.
How can I cancel an existing reservation?
To cancel your existing reservation, you need to inform the local representative of the company two days (48 hours) before your move. You can also access your reservation online just by entering your name and reservation confirmation number.