Note: Truck rental cancellation policies may have changed since the original answer was published. The information below reflects the latest available policy guidance.
Yes. Most truck rental companies allow you to cancel a reservation before pickup.
The cancellation rules depend on the rental company and reservation type. Standard reservations may be free to cancel. However, late cancellations or certain prepaid bookings may have additional terms.
Truck Rental Cancellation Policies at a Glance
| Truck Rental Company |
Current Cancellation Guidance |
| U-Haul |
U-Haul truck and trailer reservations can be canceled before pickup. Customers can cancel online or contact U-Haul. Cancel at least 24 hours before the scheduled move date to help avoid possible penalties. |
| Penske |
Penske reservations can be canceled online or by phone. Customers with prepaid reservations must call Penske to cancel and request a refund. |
| Budget Truck Rental |
Budget asks customers to contact the pickup location to cancel. Cancel at least 48 hours before pickup to avoid a $50 cancellation fee. A reservation reference number may be required. |
| Enterprise Truck Rental |
Enterprise allows customers to view, change or cancel eligible reservations before pickup. Rules may vary by location, payment method and reservation type. |
Important: Policies can change. They may also vary by location and reservation type. Review the cancellation terms displayed during booking before confirming your reservation.
Can You Cancel a U-Haul Reservation Online?
Yes. Eligible U-Haul reservations can be managed or canceled online. Sign in to your U-Haul account and open the upcoming reservation.
How to Cancel Online
- Sign in to your U-Haul account.
- Open your upcoming reservation.
- Select the cancellation option.
- Review and confirm the cancellation.
You can also contact U-Haul or the pickup location for help. Keep your reservation number nearby when you call.
Cancellation tip: Cancel as early as possible. This may help you avoid charges. It also gives the rental company time to offer the truck to another customer.