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Would not hire Liffey again
I would not hire Liffey Van Lines again. Liffey packed and moved my effects with so little concern that it saw to stacking heavy items on top of items clearly marked as fragile, doing damage to containers and contents, knocked a leg off of an antique table clearly indicated to them as fragile, and then chose not to be honest about the situation in two different ways on two separate occasions. My complaint isn’t about the damage to the antique table- accidents happen; my complaint is about the way Liffey treated my belongings from the outset of the job and how they chose to deal with me afterwards. I would not trust your belongings to this firm. - Upon review of the items delivered to my storage unit, I found that among other things like it, as an example, a plastic trunk marked as fragile and containing plates and glasses was placed in a moving box and on top of it was stacked a similar trunk full of heavy books. This other trunk was so heavy that the positioning of the two items was such that the bottom trunk buckled and warped and the contents damaged. This was the case with other of items, as well. It is clear that, despite assurances from Liffey that they would handle the fragile items appropriately, this was not the case. - The moving crew damaged an antique table, which was in sound condition and was identified to them and clearly marked as fragile, during the move. Upon delivery of the piece, when the damage was immediately clear, the crew foreman insisted that the table was broken when they first packed it, and that the estate’s co-executor has acknowledged this. This statement was false, and I provided evidence to this effect to Liffey’s main office. Later, when the issue was again raised for follow up with Liffey’s main office, the crew’s foreman insisted, instead, that the table was actually in sound condition when he delivered it. This statement was also false, and I provided video evidence of the table and the damage visible upon delivery, to Liffey’s main office. The way Liffey treated my belongings from the outset of the job and how they chose to deal with me afterwards was really disappointing. I would not trust your belongings to this firm.
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Excellent Service
I used Liffey Van Lines to move from Westchester County to Connecticut. I was a bit apprehensive since you hear and read so many horror stories about moving. Not only did my move include an extra stop but I needed the disassembly and reassembly of a large, 7 piece King size bedroom set. After speaking with a few companies, I communicated with Kieran over at Liffey and he made me feel at ease almost instantly. He's very much familiar with my bedroom set style and was very accommodating with the delivery time frames at both locations since we had time restrictions. Two days later, I received boxes, packing tape and paper and they were kind enough to provide me with a few extra on the day of the move. The guys were great! Courteous, professional, clean and most importantly on time! They did a GREAT job with the bedroom set - thankfully! Danny Jose made it very easy for me to get a few last minute things done while they worked on loading process. Everything went smooth at both deliveries and they adhered to the elevator time slots. I really could not ask for more. When I move again, I'm not wasting my time getting prices from other places - going straight to them. Thank you Kieran!
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The best movers in the NYC area!
Liffey has handled numerous moves for me over the last 25 years. Bar none,the best team of men. They are professional,efficient,trustworthy and all around a delight to work with! I recommend Liffey with absolutely no hesitation!
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Great Move with Liffey Van Lines
I'm a former owner of a large moving company and have seen a lot of movers in action. From the very start, Liffey shined. Their estimator arrived at my house on-time, reviewed our scheduling (Last week of June - the worst time to move, as all movers are booked solid) and promptly submitted their estimate. The crew we received - Ed Nolan (leader), Thomas, Louis, Edgar and Walter were among the best I've ever seen. It was a 3 day move, involved lots of heavy items (I have a huge tool
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