Allstates Moving and Storage Inc

Stay away from this company !

The only reason I am givinig this company a 1 star is that I have no option to give it a -0. This company not only destroyed and or lost $17,000 worth of brand new furnituree, but they also refused to answer emails for 2 straight months, and then while contacting customer service, got angry and annoyed with my persistanced and hung up the phone, to never answe my call again. They had me submit my claim 4 different times, even though their own customer serv ice said it was beyond there requirements. I submitteed detail proof of purchase including date and price paid, and pictures of same damaged, lost, or stolen itemsa. My claim was put into excel spreadsheet and referenced and sub referenced to cross match phontos and receipts. After telling me and refusing to give me a phone number, saying they dont have phone to talk to customers on (which is a joke) months later, they finally offered me a settlement of $394.00. I did not accept the offer and told them to try again. She emailed and said they use the standard average weight for household items and that is a standard industry. I responded with a request to provide me the detailed information of this "Standard Industry Weight Averages". To this date, 11/20/2019, they still refuse to send me a link and or acutual printed standard industry weights as she referenced, and to who has come up with these weights, and to where they are published. If a company offers and says they pay on this, than they have the legal responsibility to provide this information to which these weights are based upon. Not just writing in a weight on a claim form. This is not proof of the standard industry weight. As I have attemtped to contact this company many times over, they refuse to answer my correspondence, nor have they every sent a check, nor did I sign in acceptance of the claim amount they gave me. Simply put, this company is corrupt and disreputable. Stay away from these people. Nice and friendly to get your money. Well, that is the end of what you will get.

I strongly recommend

I am very frequent to relocate because of the nature of my job. So, using moving companies was not new to me but getting the desired service was something very new!!! I hired Allstates moving and storage because of their reputation. I could have gone with a cheaper company but this time I went for the quality not for the price. However, James at the office was very helpful scheduling our move and did his best to answer all our questions. David with his helpers arrived on time at the big day, stayed very focused, calm and collective, packed and loaded everything with ease and ensured a safe and sound transition within the deadline. It was great to receive everything in one piece and within the allotted time and felt even better when I paid them what was quoted at the beginning. Surely recommended.

Satisfactory services

All the credit goes to Allstates moving and storage for being so efficient and reliable during our last move. When I called them the man on the phone went out of his way to provide me a good quote. All four movers were very strong and energetic. They didn’t waste any time while packing. Their packing skills were fantastic and they utilized the packing materials properly. They made the delivery on time as well. I took an inventory and everything was in great condition. I loved their services throughout.

Easy move to Atlanta

We were moving from Hallandale Beach, FL to Atlanta, GA during the holidays. I understand that it was by no means the ideal time for relocation but we didn’t have a choice. After being rejected by so many companies, Allstates moving and storage gave us an appointment. Frankly, that’s where our hard work stopped. The rest was taken care of by the very capable movers. They arrived early and were properly equipped. They packed up everything using the right packing materials. They didn’t even insist on using the expensive ones. They just made do with the free packing materials. We didn’t have to pay a cent extra. Everything went very smoothly and they were on their way to Atlanta in just 3 hours. The delivery was made on time. I am so grateful to Allstates moving and storage.

They took time but did a good job

We had a lot of things and allstates moving and storage had their work cut out while they moved us from FL to WA. They sent their crew right on time on the moving day. It took them 4 hours to meticulously pack every item we own. I am not complaining about the amount of time they took simply because if I had to do it myself, I would have taken forever. The movers delivered everything on time and unpacked everything properly. I suggest everyone to hire these guys.

I can blindly rely on them

I have hired Allstates moving and storage several times now and I can honestly say that they are very reliable. Many movers often complain that moving companies had lost their valuables. But they are yet to lose any of my boxes. In fact, they do the job so efficiently that my belongings don’t even suffer the slightest of damage. The crews I worked with have always been friendly and helpful. Their customer service always checks up on me even after the move is completed. That really is a nice touch. One thing to note: even if the movers finish the work early, you have to pay them for the whole hour. I think that’s a small price to pay for the amazing job they do.

It was smooth as butter

The journey our valuables made from Hallandale Beach, FL to Topeka, KS was made so simple and easy by the very friendly movers from Allstates moving and storage. When I called them for a quote, the woman on the phone seemed informed and friendly. She called me back soon with a quote that was more than fair. The movers arrived very much on time and they wasted no time while they were on the clock. All my belongings were safely packed inside boxes. Then along with the furniture, the boxes were systematically carried outside to the van. It was a very successful delivery as nothing got broken or damaged. It really was a very smooth relocation.

scam

Movers called and wanted to change the pickup date for the final say of my move. When they showed up my quote instantly jumped 1000$. I was told I could save 500 if the delivery went to Seattle,but was reassured I could change that back if needed. 5 days later I call to set the original address ephrata, and was told it would be another 700 to make the Change. I have been throughly taken advantage of. Your company knew they had us by the balls and we could not refuse the price hike by the driver because it was last minute. I am disabled, my wife is a student, and my Vietnam vet stepdaughter is helping with some of the costs. Way to take advantage of the poor and desperate. Way to scam an extra 1500 out of people.

We moved very comfortably

My husband and I decided to move back to our hometown of Charleston, SC after retirement. We had lived in Hallandale Beach, FL for 18 years and we were so sad to leave. Allstates moving and storage made our move seem like a fun thing to do. The movers were so friendly. They arrived right on time and packed everything very quickly. We had no issues while they packed and loaded all our valuables. We had sold our car. So we asked if they could give us a lift to Charleston. They happily obliged. I have rarely seen such friendly and helpful men before. The company was adequately priced as well.

Skillful relocation

Albuquerque, NM is my hometown. It was so amazing being able to move back home after living in FL for 5 years. I chose to hire Allstates moving

Moments of truth

They showed me the ultimate quality of quality. They are Allstates moving and storage. It was very comfortable to deal with their people. The customer representative sent me the quotation within a very short time. It was a reasonable one. After the confirmation, the team came and smoothly dealt with all my stuffs and double wrapped each of them so that nothing goes wrong. After getting all things within the right time I was billed less than I was quoted. I cannot describe how delighted I was. Allstates moving and storage was truly amazing.

Perfect execution

The movers that showed up to my house were as professional and smooth as you can possibly imagine. They came in and just nailed it on all levels. It was an awesome experience; they were so diligent, very nice and good humor too. I will use them again and refer them to all my friends and family because they truly are the best movers I have ever used and I move a lot. They were strong, energetic and very experienced. They know their job very well and have all the capability to execute it perfectly. I am highly satisfied with my move and why not when I got such an excellent team to handle my move. Thanks to everyone from Allstates moving and storage!

Customer service was outstanding

Allstates moving and storage recently helped us to move our house. Not only did they give me the most competitive quote but their service was unbeatable. During the move they responded to our emails and phone calls promptly and gladly answered all our queries. On the day the crews couldn't have been much helpful - friendly, efficient and knew exactly what they were doing. They were technically very sound in packing and loading all our stuff and everything arrived in perfect condition - not a single item was broken! I would definitely recommend them as they offer great service and value.

Best Company

This is the best moving company I have worked with. Very hard working and a great one! No complaints about elevators, stairs, etc. and all of the challenges associated with an urban environment... They just got it done. James was very supportive and was in contact with me always. He even called after the move was done to check about the service. Surprisingly the final price was less than the estimate!! Thanks a lot Allstates moving and storage for the great support.

Good transporter

They came with a giant truck to move my address to Virginia Beach, VA. Their hands were modern and crews were enthusiastic. With the blend of those two I got all my stuffs wrapped up within 3 hours. Their driver was a master player with the giant truck. They reached quite early after a fast but smooth ride. I got everything assembled and organized in truly less time. I am quite delighted with the service of Allstates moving and storage.

They made it look easy

I had to move from Hallandale Beach, FL to San Diego, CA and was confused between two well reputed companies, but I am glad I went with Allstates moving and storage. Stacy was very convincing from the initial contact and the crews they have provided were on the job for me. Real strong guys with a good customer service! They went out of their way and got my huge bed into the house by dismantling it and putting it back for me again. They were always cheerful and never complaint for anything, which really made the move easy.

Never answer questions/ late delivery/ ...

This company picked up my things on March 12 2015. It was scheduled to be delivered here to kansas on March 24, it was then moved to the 28. That day came along an no calls no show. I had to call over an over an no one could tell me anything. It took three days for the manager Amid to call me back. He the told me the my things hadn't even left the state of Florida becuse the truck wasn't full enough for them to bring my items. He then promised me it would be here by Thursday ir Friday the next week. Well that day came an went an I still do not have my things. It is now April 13! I'm furious at this company! They give me the run around an ignore me when I try to find out what is going on. I called to day left several messages an of course no call back. Please do not use this company! They are aweful!!!

Late pickup and delivery / dont answer ...

Allstate moving and storage pickup our furniture on the 17 of March and that day was the last time that we were able to communicate with any one from this company. No calls or emails all these days. Today March 30, 2015 I received a phone call from a driver from a different company. This driver informed me that all state hire him to move our furniture and that he was not going to deliver the furniture for another week. This was done without my authorization and Allstate does not have a lease agreement with this driver and they don’t have broker authority to sub contract a job to a third party. My furniture is now over 10 days late. The new company told me that they have 30 days to complete a move, but after researching this I find out that they are supposed to keep customers inform about delays, well, they are not calling our answering their phones or emails for over 12 days now.