Empire Movers

Thank you

Helped me move many heavy furniture pieces. They were very careful with everything, helpful, and did a great job! I would hire them again without hesitation.

Very Happy Customer

They came and did a last minute move when my other movers fell through. They came quickly and handle all our items with care and helped put together furniture. They also maneuvered some heavy items through small doorways.

Horrible Experience

Horrible experience. My sister and I booked a move from Brooklyn NY to Clarksville TN. Peter guaranteed us that If shipment was picked up on 6/23 it would arrive by July 1st which is what we wanted since she wasn’t picking up her keys until the 1st. The delivery driver calls us on 6/28 saying that he’ll be there tomorrow for delivery on 6/29. Where exactly are you supposed to be putting these items when we specifically said July 1st. We spoke to Peter multiple times on a 3 way call and he swore up and down he told us 2-10 days. No you didn’t!! You said 10-12 days. When we called to complain we were yelled at and told that he doesn’t deal with shipping just sales. We attempted to speak to a manager but according to Nina ALL 5 managers were out of the office. We left a voicemail for one on 6/28 and have yet to receive a call back. Fast forward to 7/1 and today 7/6. My sister has been trying to file a claim with them since sons of her items showed up damages and we’re still getting the same run around. No one is available to speak to her. She then gets transferred to a “manager” that never returns her call. Take my advice. Don’t walk,RUN as far away from this company as possible. Also forgot to mention that when her delivery finally arrived on 6/29 there was only one person downloading ALL of her items and he didn’t even secure all of the screws back in her son’s bunk bed because the packers/loaders lost the screws.

THIS COMPANY STOLE $200 FROM US, THEY ...

THIS COMPANY STOLE $200 FROM US, THEY ARE NOT A BBB MEMBER AS SAYS IN THEIR WEBSITE, THIS COMPANY IS A SCAM

Broken and missing bedroom mirror

The movers were on time. I had trouble communicating with them as they spoke little English. The moving going along fine until they got to Goshen they unloaded everything with the exception of two items a heavy canvas bag of pot Lids and a dresser Mirror. My theory is the bag broke into the mirror. Before the movers left Goshen my cousin check the truck and there were no items left behind. Where is the bag of Lids and the Mirror. They were tipped well my daughter brought Pizza for them. They took another tip from my daughter and they neglected to tell us about the Mirror incident. Empire Movers are not taking responsibility for loss or broken Mirror.