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Gentle Touch Movers

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2.1(6) Reviews
Accuracy of Estimate 2.0
Moving Services 1.8
Packing Services 2.7
Professionalism 2.0

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 3309198
Year of Estd: 1/5/2011

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Gentle Touch Movers Location

Address

Gentle Touch Movers
Salt Lake
Salt Lake CityUT 84120 USA


Contact Info

Toll Free: 888-208-7564
Phone: 801-335-7522



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Reviews

No Photo Larissa
October 18, 2020

4.2

Great movers!!

This move was great. Matt and his team came in and busted their butts. One mover wasn't my favorite but Matt made up for it with his hard work and obvious passion for his work. I would use them again

Origin : Lehi
Destination : Taylorsville

Quoted Price : $500.00
Actual Price : $900.00

No Photo Beth
May 5, 2020

3.0

Recommended SLC Movers

It's difficult to move - period, and even more difficult during a pandemic. And to add to this stressful time - I didn't have my husband around since he was mobilized with the US Army. So when Mathew and his colleagues arrived at my home on moving day and heard me say that I needed to push the date back two weeks later, they were beyond professional and empathetic. We rescheduled and two weeks later they took the stress out of moving. Mathew and his crew were a hard-working, fun-spirited, and professional duo in the way that I knew that the work was personal to them. And when I changed my mind, multiple times, about where I wanted to bed or another piece of furniture - they helped me without hesitation. I'm delighted that I connected with Gentle Touch Movers.

Origin : West Jordan
Destination : Midvale

No Photo James
March 6, 2020

1.5

Worst Moving experience ever

In short, it was a nightmare. I have googled this company and found several bad reviews. Because of the low estimated quote they offered, I ended up ignoring those bad reviews and hiring them. It was a mistake. Their movers showed up very late and tried including those missing labor hours into my bill which was ridiculous. Hidden fees, broken furniture, ungentle manner, and unprofessional service. I should have trusted those bad comments in the first place. Don't waste your money. Don't make the same mistake I did. Go find a moving company has a better reputation.

Origin : Utah
Destination : Utah

Quoted Price : $1,000.00
Actual Price : $1,700.00

No Photo Teri
December 13, 2019

1.2

FRAUDSTERS and Liars

Gentle Touch Movers, Midvale, Utah is the worse moving company I have ever used. Charged me more than quoted. Damaged/broke many items. The manager Matt Holyfield said they put in a claim to their insurance. I have yet to see any money..4 months later! The insurance company they said they have has never heard of them. This is insurance fraud!

Origin : Murray, UT
Destination : Vernal, UT

Quoted Price : $1,500.00
Actual Price : $2,528.40

No Photo Heidi
November 14, 2019

1.5

BUYERS BEWARE.

UNPROFESSIONAL. UNRESPONSIVE. FRAUDSTERS. BEWARE. SCAMMERS. Never responded with substantial information for a claim they "submitted" from damage that resulted from a move I contracted them for. Kept on giving me the runaround and finally just dropped off the grid. Don't trust them. Not worth the hassle. They were nice until the bill was paid in full. Never again. See the photos I attached to this review.

Origin : Salt Lake City
Destination : Millcreek

Quoted Price : $300.00
Actual Price : $375.00

No Photo Eric
September 22, 2019

1.2

Horrible

This moving company never showed up for their scheduled move. When called they lied to say that they had tried and left a message the day before to reschedule for later in the day. When pressed,they refused to apologize or alter their rate and then tried to reschedule for the next day. Monday. A day when working people work. I told their receptionist that that was unacceptable. That my wife and I had work and that we had to take our kids to school and that I wanted to speak to her manager. She said he would call. Never did. Super unprofessional. Ridiculously incompetent. Don't waste your time.

Origin : salt lake city, ut
Destination : salt lake city, ut

Quoted Price : $360.00


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