Home > New York > Long Island City > High Touch Moving

High Touch Moving

High Touch MovingVerified MoverVerified Mover

here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for High Touch Moving. If you have used this moving company in the past and you wish to share your moving experience, Write a review on High Touch Moving


4.2(26) Reviews
Accuracy of Estimate 4.0
Moving Services 4.2
Packing Services 4.2
Professionalism 4.3

92% Recommended based on user reviews

Write Review

Membership(s) & License Info.

Member of BBB: Yes
License Info: US DOT # 1384327
ICC MC # 527497-C
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 1/1/2005

Hours of Operation

N/A


Payment Options

N/A


If this is your business / listing, Click here to update your info.

High Touch Moving Location

Address

High Touch Moving
37-30 Review Ave, 2nd Floor
Long Island CityNY 11101 USA


Contact Info

Toll Free: 866-486-6831
Phone: 718-786-7800
Fax: 718-786-4144



High Touch Moving: Gallery


Reviews

No Photo Meghan
February 16, 2018

1.2

Terrible. Stay Away

Avoid, avoid, avoid at ALL costs! I've never had such a terrible experience with movers. First, the quote I was given and told be to the "total price, period" was $208 more expensive than the price I paid once the movers arrived. As they packed my small amount of belongings into boxes, I was told each box would cost $20. The the head mover deiced to only charge me $15 per box since I mentioned that he didn't tell me about this charge before they started boxing up my stuff. Not a big deal, but not a great start to the move. He also mentioned that I needed to tip in cash so he wouldn't have to pay taxes on the tip. We were told they charge by the hour with a four hour minimum, and with three movers and a small amount of stuff the move should've taken 4 hours max. One of the three movers stayed in the truck the entire time, not once did he move a single box. As they other two movers were unpacking my apartment, they filled the small living space with all of my boxes, leaving no room for my couch. After filling my apartment with my bed frame, mattress and boxes, the head mover said that my box spring and couch would not fit up the stairs. I went down to inspect and suggested he take the small legs off of the couch to try to get it to fit, but he refused and said it wound't fit no matter what. I questioned how he could get both the bed frame and the mattress up the stairs but not the box spring, and I was told he was the professional, not me, and that it wouldn't fit. The head mover also told me that if we left the box spring outside of the apartment complex, the city would fine the apartment. At this point, I realised I had paid nearly $1,000 for nothing, since the only two large pieces of furniture I had were not going to make it up to my apartment. Needless to say i didn't tip, and the mover left the box spring out side of the building despite the fact that he had just informed me that we would get a fine if the box spring was left outside. The movers decided to take my couch that "wouldn't fit' with them, without my verbal content. After calling and speaking a mangers to complain about this terrible experience,the manager said that he would send over a new crew of guys to try to fit the items up the stairs again (impossible, my furniture is now gone) but they if the movers could fit my furniture up the stairs this time, I would have to re-pay the moving company. I wondered why the manager suspected that my furniture could magically fit the second time when his own movers were so adamant that nothing would fit up the stairs. All in all, this company didn't complete the job, they took my couch without my verbal consent, they refused to help me come up with a solution and then they suggested I pay them a second time if they could fit my stuff up the stairs, which they should've been able to do the first time.

Origin : Long beach, NY
Destination : New York, NY

Quoted Price : $770.00
Actual Price : $989.00

No Photo Sharon
October 4, 2015

3.0

Customer Service

I didn't get pass the customer services and i was displeased, right off the bat she said that is the minimum price of 1,245.00. The price was too high 1245.00 just for boxes and that is what i told her, she told me i couldn't get a better price then that. So i immediately told her that i have gotten quotes cheaper and she told me to send the boxes my self to FedX. She didn't ask me how many boxes or even say let me see what i can do. She lost a customer for sure. I was done with her.

Origin : Newark, NJ
Destination : Homestead Fl

Quoted Price : $1,245.00
Actual Price : $1,245.00

No Photo John
December 4, 2014

1.5

Moving Items to Florida

This was the worst experience I've had with a moving company. They delivered the items late, some of the items arrived damaged and they refused to bring some items up to the apartment claiming there was no room in the elevator. One of the neighbors helped bring the rest of the items to the apartment. They will never return your call unless it's to collect money.

Origin : New York
Destination : Fort Lauderdale FL

Quoted Price : $1,600.00
Actual Price : $2,200.00

No Photo Jimmy
August 7, 2014

4.5

Everything went smooth

They came very early in the morning, in fact they came earlier than expected. They were very fast in loading the furniture and everything. It took some time for them to get to the destination because of traffic but after that everything went smooth. I got a price estimate ahead of time but I had to pay extra because they took one hour longer than expected so I paid for the labor for the extra hour.

Origin : Rego Park, NY
Destination : West New York, NJ

No Photo Anonymous
April 21, 2014

4.8

I had no problems whatsoever

It was good they turned up on time, they delivered my stuff, they were pleasant, I had no complaints at all. I had no problems whatsoever with the crew members or with the whole company. The pricing was all pretty much the same and I would recommend them to friends and family.

Origin : Washington Street, NJ
Destination : Grand View-On-Hudson, NY

No Photo Uma
March 11, 2014

3.0

It was just a horrible experience.

They broke my furniture, they broke my computer desk, they broke my heater, they broke my computer chair, the legs and the wheels and everything. It took them a whole week to give me my shipment. They screwed up my order, it was one price, then it was another. They practically left half my furniture. It was a horrible experience. If this is a company you are recommending to people, you should take them off the list.

Origin : Brooklyn, NY
Destination : Atlanta, GA

No Photo Jasur
February 21, 2014

4.5

It was ok

The team that worked closely with me was good. However, I got one price over the phone and then the estimate guy came in and $1500 went all the way up to $3500. The price kinda jumped very high unexpectedly. This is the only reason I was very concerned about this company, but other than that the service, the support was good. So I liked the company. Just about the price, I had some problems with. [The packing] was okay, it was average. Some stuff had some minor breaks, but it was a big load so you can expect that to happen. It's not that costly to me, so that's fine as well. Everything arrived normal, as I expected.

Origin : Brooklyn, NY
Destination : North Decatur, GA

No Photo Israr
September 25, 2013

4.0

Friendly crew, good service

Overall they were good but they have broken a microwave. Actually, it was accidental. I have to claim that thing but I have to call the company. I didn't find time actually, I was so busy. They took one of our hand carts with them also. Price was okay. I did receive all the services that I requested. I would recommend them to my friends and family. They did a good job of packing. The crew was nice. They were on-time and friendly.

Origin : Brooklyn, NY
Destination : Lower Bank, NJ

No Photo Debra
July 10, 2013

5.0

Thank You High Touch Moving for Your ...

I hired High Touch Moving at the last minute to do my move luckily they were able to assist me. I am pleased with the service that was provided to me, Eli and his crew were very professional, fast, and efficient, they handled all my furniture with care. Everything was smooth from the beginning to end. At first I was a little skeptical since it was a last minute move but I couldn't be more pleased, I would absolutely use High Touch Moving services again and definitely recommend. Thank you High Touch Moving for your help!

Origin : ny
Destination : md

Quoted Price : $2,698.00
Actual Price : $2,158.00

No Photo Harold
July 8, 2013

5.0

Thank You!

Very dependable! We moved my parents to a smaller apartment from a home they lived at for 30 years or so. Jose and his guys took care of them as if they were their own parents! Lisa was our customer service person that gave us the support we needed before the move (and the quote of course). Jose was the leader that day and I could tell that he has loads of experience. All of the furniture (which some is well over 100 years old) and knickknacks (fine porcelains) arrived in perfect shape. I couldn't have done this move without High Touch Moving's help. I took a great weight of my shoulders! Thank you!

Origin : NY
Destination : NJ

Quoted Price : $2,309.00
Actual Price : $2,309.00

No Photo Elizabeth
June 28, 2013

3.8

compliment

They did a nice job. Arrived when they said they would and packed up furniture nicely. Took a bit longer than we thought to deliver goods in Austin, TX but maybe that is normal. Overall, satisfied with service.

Origin : Bronx, NY
Destination : Austin, TX

Quoted Price : $1,500.00
Actual Price : $2,100.00

No Photo Dorel
June 26, 2013

4.5

EXCELLENT COMPANY

I just wanted to follow up on the fabulous experience I had with this moving company. The three guys that moved us were professional, hard working and efficient and so were the the one that unpacked us in chicago...Golan is man of his word, very reliable.[ A+] I have provided his name name to my realtor and iI will refer anyone else I know who is in the process of moving. I do recommend HIGH TOUCH with no reservations.

Origin : New Haven, CT
Destination : Chicago, IL

Quoted Price : $3,500.00
Actual Price : $3,500.00

No Photo Zaida
August 8, 2012

5.0

Fast and efficient service

I was thoroughly pleased with everything that this moving company provided during my recent move. They arrived on time, they were extremely fast and efficient in all aspects of the move, and they were especially great at packing. Most importantly, they were friendly and they took great care not to damage or break any of my belongings.

Origin : Bronx, NY
Destination : Bronx, NY

No Photo Shashidhar
August 8, 2012

3.5

Great move from professional movers

I was pleased with this moving company for the most part. They were very careful with all of my boxes on both ends of the move and they didn't break anything. Also they were able to complete the move in a reasonable amount of time and the only drawback was that they quoted me for less than what they actually ended up charging. However they had very good planning and communication and were very courteous.

Origin : Pamrapo, NJ
Destination : Stamford, CT

No Photo Judi
July 28, 2012

5.0

They won't let you down.

If anyone is looking for a good mover, High Touch Moving should be your choice. They are friendly, honest and polite. On the other hand, they are efficient, highly skilled and very careful while carrying the furniture. So, High Touch Moving basically has everything you need. They won't let you down.

Origin : New York
Destination : New York

Quoted Price : $2,550.00
Actual Price : $2,550.00

No Photo Dan
July 22, 2012

5.0

Clean and simple

HTM shifted our office the other day. They did a very good job. Their work is clean and simple. They were extra careful about everything. They even assembled all the computers for us. We appreciate the support and care. Thank you High Touch Moving.

Origin : New York
Destination : New York

Quoted Price : $3,350.00
Actual Price : $3,360.00

No Photo Jay
May 14, 2012

5.0

Super!

A colleague recommended High Touch Moving for my move. They did well. At first I was a bit tensed because my wife has a lot of precious item. I was worried that they might break something. But they did not do so, they perfectly did it. I give them an A+.

Origin : New York
Destination : New York

Quoted Price : $1,150.00
Actual Price : $1,150.00

No Photo Ed
April 1, 2012

2.8

Could have been better

High Touch was very helpful and responsive in setting up the move. Problem arose when the 9 to 10 a.m. arrival turned into a 10:45 arrival. Movers however were apologetic and worked in a professional manner. The delivery went well except for corner of dresser mirror which was broken. When I sent email to Moses of High Touch to address issue, he never responded. I would have appreciated a response. If they had addressed broken mirror issue, I could have rated them higher.

Origin : Bronx, NY
Destination : Fayetteville, NC

Quoted Price : $1,100.00
Actual Price : $1,430.00

No Photo Christopher
March 31, 2012

5.0

Very Good

Thank you for helping me with my move High Touch Moving. I really appreciate it. I do not have any complaints. I really liked it that you guys were exactly on time and did everything so quick with care. Thanks again.

Origin : New York
Destination : New York

Quoted Price : $1,000.00
Actual Price : $980.00

No Photo James
March 29, 2012

5.0

Super Like!

High Touch Moving ROCKS!!!! I am so happy with their service. High Touch Moving helped me with my move recently. They did a mind blowing job. I was only standing there and I didn't need to say a word. They carried my stuff with care and they didn't waste time. Super like!

Origin : New York
Destination : New York

Quoted Price : $1,100.00
Actual Price : $1,080.00

No Photo Mrs
January 31, 2012

5.0

Great job

I would like to thank you for a job well done by you and your crew. From the pleasant people in the office, to the managers, and most importantly the strong workers who came too my home and took everything out and left me and my husband with smiles....

Origin : New York, NY
Destination : Florida

Quoted Price : $1,750.00
Actual Price : $1,695.00

No Photo Joan
January 30, 2012

5.0

Very professional

The crew was very polite, hard working and very professional. The foreman went over every charge with me so there was no miscommunication with regard to estimates, charges, etc. I couldn't have asked for a better experience.

No Photo Melissa
January 30, 2012

5.0

Exceeded our expectations

Everything was done to our satisfaction and exceeded our expectations for a moving experience. We had to do very little and appreciated the efficiency of the team of movers helping us.

No Photo Joseph
January 30, 2012

5.0

Very pleased with the service

My experience with High Touch Moving was very positive. Overall, I am very pleased with the service provided and would highly recommend High Touch Moving to friends, family and co-workers.

No Photo Boris
October 4, 2011

4.0

Positive experience with High Touch ...

We are pleased with our moving experience (from NY to Arizona) with High Touch Moving Systems. Although we paid extra $500 for a shuttle truck in AZ, the overall cost of moving was comparable to other moving companies’ estimations. The most important, we received our belongings in perfect condition (nothing was broken or lost) and on time. The first crew in NY arrived promptly and completed their work in five hours. The driver of the major truck-trailer called us several times informing of his progress moving towards AZ. The crew from a local company using a smaller truck was also prompt and skillful in assembling furniture and putting everything in the right places. Glen, the manager from the High Touch Moving Systens, was constantly on the phone supervising the process. All documentation was clear and accurate. All in all, it was a relatively easy and only a minimally frustrating experience. We highly recommend High Touch Moving Systens for both local and long-distance deliveries. Boris Gindis, 13 South Van Dyke Ave. Airmont, NY 10901 gindis@bgcenter.com

Origin : New York, NY
Destination : Sedona, AZ

Quoted Price : $3,331.00
Actual Price : $5,250.00

No Photo Marc
October 2, 2011

3.0

Good Experience

The movers arrived on time and started right away (while I signed some paperwork). They were courteous, assured me that the move would go smoothly and handled the delicate items with great care. The entire move took 3.5 hours (minimum is 4 hours billed) and items were placed in the rooms that I wanted. All boxes, packing tape etc was removed when the job was completed. Minor Issues: 1 - I ordered NEW wardrobe boxes but the ones brought were used previously, not a big deal but you pay $20 for new wardrobe boxes (used are $15). 2 - My grandfather clock and dresser mirror were going to be crated according to the rep (Moses) but they were wrapped in blankets then wrapped in cardboard. When I hear crated I think an actual crate will be used to secure the items so be aware of that. Neither item was damaged as each was strapped inside the truck. 3 - this is an industry gripe as the insurance offered by most movers is either 30 or 60 cents a pound which is rediculous so you are almost forced to purchase additional insurance if you want to cover your items in case anything happens.

Origin : Yonkers, NY
Destination : Rockland, NY

Quoted Price : $536.00
Actual Price : $536.00


High Touch Moving is a professional moving and storage service provider in the USA. It offers relocation services for your upcoming local, long distance, commercial and international move.

Our moving process is designed to meet every bodys specific relocation needs and to properly assess you and your family with the requirements before the move process begins, and then to recommend the most appropriated service alternatives available.

Local moves

At High Touch Moving, we know that Local moves are the heart of the moving business. We treat them accordingly. We strive to excel even if the move is only a block away.

At High Touch Moving systems, we make sure that all of your personal belongings are handled efficiently and carefully. We will provide our professional and experienced service in a way fitted to your measures & needs.

We offer varieties of services including wrapping blankets and tape are free of charge, free visual estimate, packing, crating of all sort, piano/other big items moving, long/short term storage, hoisting, rubbish removal.

Long distance Move

At High Touch Moving, we make every effort to eliminate all possible worries involved in a long distance move. With our experience and pledge to our costumers, we will make sure it will be easy & simple for you. We will go the extra mile for your convenience.

We offer: unique labeling system, hoisting, crating of all sorts, full & partial packing, long & short term storage, written binding estimates, storage in transit, disassembly & re-assembly, one month free storage with every long distance, free visual estimates.

International Move

At High Touch Moving, we are totally aware of what an overseas relocation requires and demands. With our experience and knowledge, we can guide and help you.

We offer: delivery to any point on the globe, door to door service, door to port service, pre-move survey, from one box to full container shipping, a unique follow up system, packing/wrapping/crating services.

Commercial Relocation

High Touch Moving is a full service commercial moving company. We know that every commercial relocation requires its own personalized assistance and we are the company to give you that custom made help . With that in mind, we always recommend a free visual estimate.

We offer: unique labeling system (color coding), full inventory system, full packing & unpacking, preparation of all office electronics, custom made crates for all sort of crating, long & short term storage, hoisting, disassembly / re assembly.

Packing

Properly packing is one of the most important factors of assuring a successful move. We have the expertise and experience to make sure that customers, who choose our packing service, find their items packed properly and organized room by room.

We provide the packing materials for purchase including: Book Box, Wardrobe Box, Linen Box, Mattress box (all size), TV Box, Tape roll, Bubble wrap, White paper, Shrink wrap, Plastic cover, Corrugated bubble, Electronic box etc.

Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 2
Drivers: 3
MCS-150 Form Date: 7/31/2012
MCS-150 Mileage (Year): 30,000 (2011)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
37-30 Review Avenue Long Island City, NY, 11101
Phone: 718-786-7800
Fax: 718-786-4144

Mailing Address:
37-30 Review Avenue Long Island City, NY, 11435

Last Updated Date: November 28, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $1,000,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.09/16/2013
Disposition
Disposition Dt.

Revocation

Auth TypeCommon
1st Served Date07/08/2013
Effective Date08/12/2013
ReasonInvoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierNew Hampshire Insurance Co.
Policy/Surety016692423
Posted Date10/30/2013
Converage From and To$0 - $1,000,000
Effective Date08/02/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierNew Hampshire Insurance Co.
Policy/Surety016692423
Converage From and To$0 - $1,000,000
Effective Dt. From and To 08/02/2013 - 11/27/2013 Cancelled

Insurance Address

CarrierIllinois National Insurance Co.
AuthAig Global Casualty-Milton West
Address503 CARR RD, 3RD FLOOR WILMINGTON, DE USA 19809
Telephone888-609-7046
Fax302-830-4533

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 3 3 0 0
Out of Service 0 1 0 0
Out of Service % 0 33.3 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
5/21/2010 - - Non-Ratable

Unsafe Driving

MeasurePercentileThreshold
7.29< 3 insp. w/viol.65%

Vehicle Miles Traveled (VMT) : 30000
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 2.3
Total Inspections with Unsafe Driving Violations : 2
Total Unsafe Driving Violations : 2

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
3.87< 3 insp. w/viol.65%

Relevant Inspections : 3
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 2
Total Hours-of-Service (HOS) Compliance Violations : 2

Driver Fitness

MeasurePercentileThreshold
5.25< 5 driver insp.80%

Relevant Inspections : 3
Total Inspections with Driver Fitness Violations : 2
Total Driver Fitness Violations : 3

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 3
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
1.5< 5 vehicle insp.80%

Relevant Inspections : 3
Total Inspections with Vehicle Maintenance Violations : 1
Total Vehicle Maintenance Violations : 1

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 2.3
Vehicle Miles Traveled (VMT) : 30000
VMT Year : 2011
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 2.3
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

Here are a few more moving companies in the Long Island City, New York

Find Other Moving Services

Make a successful move with the right one of these Movers in Long Island City, NY here.

Browse through the best of Long Island City, NY Auto Transport companies to move your car.

Top rated Long Island City, New York International Movers for a perfect overseas move.