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Household Hauling LLC

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1.5(2) Reviews
Accuracy of Estimate 1.0
Moving Services 1.0
Packing Services 2.5
Professionalism 1.5

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1629079
ICC MC # 600968
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 10/24/2017

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Household Hauling LLC Location

Address

Household Hauling LLC
2760 S Park Rd
Hallandale BeachFL 33009 USA


Contact Info

Toll Free: 800-750-9044
Phone: 800-750-9044



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Reviews

No Photo Bpb
August 1, 2019

1.5

Household Hauling is a SCAM

Alliance Van Lines(also a scam) brokered my move to Household Hauling. I was moving during a busy time and didn't do enough research. The FAKE positive reviews about Alliance were enough for my to schedule a move. BIGGEST MISTAKE OF MY LIFE. Here is the laundry list of red flags and reasons not to use Alliance or Household Hauling:%0d%0a%0d%0a-_Clearly fake online positive reviews of Alliance and Household Hauling %0d%0a-_Alliance was created to sound similar to Allied van lines%0d%0a-_Would not provide an in home inspection of household goods%0d%0a-_Deliberately providing low-ball estimate. Raised price at pick-up. Loaded goods prior to providing new estimate. This is a federal violation. %0d%0a-_Did not disclose length of time to deliver household goods. When I inquired they said up to 10 days, then 10 business days, then 21 business days. Delivery was picked up on 7/7, as of 8/1 I still have not received my shipment%0d%0a-_On moving day a Rental truck arrived instead of an owned or marked fleet truck%0d%0a-_Alliance did not indicate that they were “brokers”%0d%0a-_Charged based on space in truck instead of weight, illegal is most states%0d%0a-_Took a deposit and collected 50% of remainder at pick-up%0d%0a-_Movers were not dressed in uniform%0d%0a-_Movers hired additional help that were not professional movers%0d%0a-_Additional estimate was $4900, was charged $6800%0d%0a-_Could only pay in cash or money order%0d%0a-_Home office sales and service individuals used a one letter initial and not a real last name%0d%0a-_Did not disclose that household goods would be placed in storage%0d%0a%0d%0aI have no idea if and when I will ever receive my delivery. The entire experience has place tremendous stress on my entire family. At this point my kids start school in 11 days. I've never been more disgusted and felt so scammed in my entire life. I have reported Household Hauling to the DOT, FL Attorney General, BBB, and any consumer advocacy site I can find. Company has one customer service agent who does not respond to email and provides zero information. Th%0d%0a%0d%0a

Origin : Edwardsville, IL
Destination : Tampa, FL

Quoted Price : $4,900.00
Actual Price : $6,800.00

No Photo Sara
July 22, 2019

1.5

Awful and Not Trustworthy

Alliance Van Lines subcontracted Household Hauling for our move. We did not know that Alliance Van Lines was a broker company and since we had to move from Chicago to New Haven in 7 days when Household Hauling showed up we had no choice but to allow them to load our stuff. The estimate that we initially agreed on with Alliance Van Lines was $1950, but Household Hauling charged us over $3400 for the move. Again, since we had no other choice we had to agree with the new contract. The first delivery date was agreed as 6/29/2019, and as of today 7/22/2019, we have not received our stuff. We have been living in an empty apartment ever since and my husband and I are in immense distress. We have contacted Ashley at Household Hauling several times. Ashley is very rude and has no sympathy for what we are going through. My husband pleaded with her to send us our stuff and mentioned that "I know this might not be within your authority, but I would greatly appreciate it if you could send us our stuff", to which she replied, "No it is within my authority". I am 16 weeks pregnant and the emotional distress is putting me and my unborn child at risk. My husband has mentioned all of this to Ashley and the last time he talked with her she denied everything. I do not know what else to do and I am extremely frustrated and mostly worried about the well-being of my unborn child. I blame Alliance Van Lines and Household Hauling if anything happens to us and am ready to take legal actions against them.

Origin : Chicago, IL
Destination : New Haven, CT

Quoted Price : $1,950.00
Actual Price : $3,400.00


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