Manor Moving and Storage Ltd.

Lost and Damaged Items

DO NOT USE MANOR MOVING. My husband and I suffered an apartment fire as a result of a gas leak in our apartment in Astoria and were forced to move. Manor Moving moved our remaining possessions from Astoria to our new apartment in Long Island City. Already feeling upset and stressed after losing so much to the fire, our remaining possessions were important to us and our new apartment precious. Manor Moving proceeded to chip the hall wall, severely scratch the brand new hardwood floor in multiple areas of the living area and chip our one year old dining table. We immediately notified management of the damage and were engaged in very long telephone conversations that got nowhere. When we got the opportunity to fully unpack we realized Manor Moving had not delivered a very large and expensive mirror as well as several recently professionally framed prints. When we contacted them again were told we were only eligible for .30 cents on the pound. After repeated discussions, we asked Manor Moving to replace the cost of our move (over $1K) for compensation of all that they damaged and lost. They countered with an offer of $400 which would barely cover the floor damage which has been estimated by our new landlord to be at least $350. They then ceased negotiations. I am saddened by the damage to our apartment and the possessions lost but trying to move forward. However, I think it of utmost importance for others to be forewarned and avoid using Manor Moving at all costs.