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Presto Logistics

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4.0(47) Reviews
Accuracy of Estimate 3.8
Moving Services 4.0
Packing Services 4.0
Professionalism 4.0

79% Recommended based on user reviews

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Membership(s) & License Info.

Member of BBB: Yes
License Info: US DOT # 1691575
ICC MC # 621224
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 8/1/2007

Hours of Operation

MON -FRI 8:30AM - 5:30PM (PST)


Payment Options

All Major Credit Cards, Money Order, Cash, and Certified Checks


If this is your business / listing, Click here to update your info.

Presto Logistics Location

Address

Presto Logistics
23679 Calabasas Rd,Unit No #727
CalabasasCA 91302 USA


Contact Info

Toll Free: 800-435-4035
Phone: 818-349-4000



Presto Logistics: Gallery


Reviews

No Photo Gene
November 25, 2018

1.5

Horrible service and they couldn't ...

I would give a negative star if I could. All you get are lies from everyone you speak to here!! I thought it would be best to hire a company who is able to do an in-home quote after taking an actual inventory of your furniture. Even then,there were a few "surprise charges," which I was promised there would not be. The movers blamed the in-house estimator for "overlooking" things (first example of lack of communication). You're told when your furniture is picked up you can pay by credit card,but they "forget" to inform you that you will be charged a 3.5% "convenience fee" for using a credit card. You are told about this at the time pick-up. Henry is the Sales Manager for the company. When he comes out to give an estimate,everything seems good and the company is presented as very trustworthy during the "sale." Everything also seems to go well until they get possession of your furniture and belongings... that's when the "I don't know" and "I can't help you" responses begin. Sylvia,who answers the office phone (rudely,might I say) most of the time always responds this way. She also keeps forwarding you the same email she already sent you,highlighting different parts of it,and clarifies nothing! The communication and customer service with this company is horrific!!!!! The most frustrating thing is you can't get straight answers from anyone. Then,you can't believe anything anyone says,because it is not the same as what the company has in writing,and that will be thrown in your face when you have a question or dispute. Apparently Henry doesn't remember what he tells people to get their business,denies what he said,and then refers back to "what's in writing." Don't believe the line "don't worry about the additional insurance,our company 'makes things right' if we happen to damage anything. We don't just pay by the weight." Also,don't listen to or plan your life around any quoted delivery date that is "told" to you,even if promised,just go by what's on the papers and plan for worst-case scenario,because that's probably what you'll get. The delivery was 3.5 hrs late with no apologies or reasons why. The "flexible delivery times" written in the email only refers to the flexibility for the drivers and not the customers!! They feel it appropriate to tell the customer when they will deliver,even if the customer will not be home. They also feel that it is appropriate to deliver furniture between 8:30pm-11:30pm on a Sunday night... then want to rush and unload everything because "it's late." And they wanted to charge me extra to get my refrigerator in my house. Be warned that this is NOT a good company to trust with your personal belongings!!

Origin : Studio City, CA
Destination : Metairie, LA

Quoted Price : $5,000.00
Actual Price : $5,075.00

No Photo Julie
August 10, 2018

4.8

Great... Thank you Presto team!!

This company knows how to turn a skeptical customer into a big fan! I would strongly recommend them for anyone in need of this type of service. I waited until after my move was complete to write this review because I wanted to be see how everything would go on both ends and I really could've have asked for more from these guys. Thank you Presto team!!

Origin : CA
Destination : OR

No Photo Deepak
April 17, 2018

2.0

I would not recommend them.

There was a lot of uncertainty. I did not find them very proficient.

Origin : Upland, CA
Destination : Jacksonville, FL

No Photo Sindhuja
September 13, 2017

5.0

Very helpful

Pricing was good and so was the professionalism, I would definitely recommend them.

Origin : Dallas, TX
Destination : Highlands, CO

No Photo Anonymous
April 21, 2017

3.5

Experience went good.

There was some delay, but everything else was fine.

Origin : Irving, TX
Destination : Chevy Chase, MD

No Photo Juan
April 20, 2017

5.0

Best Movers Ever!

Best movers ever! They gave me a great price under $1000!! I only had a small studio apartment but I was moving from California to Oklahoma City so I was surprised that they would do it for so cheap. They were very fast and nice. They really made it easy to move across the country, which is never easy! I also wanted to mention that Eddie helped me with the quote and he was very nice and professional as well, thank you!

Origin : CA
Destination : OKC

Quoted Price : $945.00
Actual Price : $945.00

No Photo Dawn
January 5, 2017

5.0

Great great service!

Wow excellent service I must say! From Danny helping me with setting up my move,to Carlos and his crew coming and picking my stuff up,to Isaac and his helper delivering my stuff everyone was so nice and helpful. They must truly care about the company they work for because it was so genuine the way they worked hard and happily from start to finish. I waited until after my move was complete to write this review because I wanted to be see how everything would go on both ends and I really could've have asked for more from these guys. Thank you Presto team!!

Origin : MD
Destination : CA

Quoted Price : $4,300.00
Actual Price : $5,000.00

No Photo Dale
December 22, 2016

5.0

Great movers!

Presto really took care of my move from start to finish. I didnt think it was going to happen because all of the bigger companies kept scaring me to stay away from smaller companies. But Henry actually came out to my house before the move to do an estimate, he walked us through the entire move process and really gave us the confidence to use the company. On moving day, Carlos and his team showed up and did a fast and efficient job. I got my belongings in Dallas right within the delivery window that Henry gave me and the delivery men were just as good. This company knows how to turn a skeptical customer into a big fan! I would strongly recommend them for anyone in need of this type of service.

Origin : CA
Destination : OR

No Photo Kelsey
June 30, 2016

4.0

Our stuff is still in storage, but so ...

Well, I don't have it yet but so far so good. When they came they worked really hard to pack everything up correctly. And the guys on the phone have been very gracious and gave me a lot of details on how the move will work and stuff like that so everything's been great so far and they've worked with me financially and I haven't had any complaints yet.

Origin : Santa clarita, CA
Destination : Fort worth, TX

No Photo Jen
June 15, 2016

5.0

Excellent throughout!

My move with Presto was amazing from start to finish! Like others who have recently posted, I was also hesitant due to the number of bad reviews here but I felt like everyone that I spoke with and dealt with truly cared about the company they worked for. I dealt with Ross and Henry in scheduling my move and they were professional, persistent (yet not annoying) and really showed that wanted to earn my business. The movers in California were amazing and the driver here in Cleveland was very professional with his workers that he got out here and made sure everything was where I wanted it before he left. I waited till the end of the move to write this review because I wanted to make sure it went well throughout and I couldn't be more pleased honestly.

Origin : Palmdale
Destination : Cleveland

Quoted Price : $3,800.00
Actual Price : $3,940.00

No Photo Julie
June 1, 2016

2.0

Worst Move Ever

They lied to me as they gave me one price on the phone and then jacked it up $3000 more on day of pick-up. They charged me $300.00 fee for using a credit card which they did not tell me about until the day of pick-up. They double charged me on the wrapping of my tvs as I paid for all the wrapping supplies which they used to wrap my TVs but then charged me $275.00 and $75.00 on top of the supplies cost. They delivered my stuff three weeks after the date I was first given for delivery. They stole my china and prescription drugs as well as some misc kitchen items and garage items. They broke or scratched at least five pieces of furniture. The cost of damaged and lost items was about $1500.00 of which they wanted to settle for $68.00 when I made my claim.

Origin : Decatur, AL
Destination : Sun City, AL

Quoted Price : $6,639.00
Actual Price : $10,245.00

No Photo Pamela
May 27, 2016

4.2

Overall, it was positive. They were ...

Overall, it was positive. The estimate was far too low. He very much misjudged how many boxes we would need. We needed more than twice than the cubic feet that he estimated. It didn't quite double the price that I was originally given but 2/3, which was fine because I thought he under estimated anyway. They got there when they said they would. It took them a little longer than I thought they should have to pack us up. I guess because their loaders - if they didn't work all day, they don't get paid for the day. So they took all day. But they were very nice and friendly. I would recommend them.

Origin : Laguna Beach, CA
Destination : Denver, NC

No Photo Varun
May 2, 2016

4.2

The loading and unloading was perfect, ...

The loading and unloading was perfect, no qualms about it. The only question I would have was timing and the duration that they took. But apart from it, everything was good.

Origin : Woodland Hills, CA
Destination : Arlington Hts, IL

No Photo Sharon
March 7, 2016

5.0

They took care of everything!

They were real great. They wrapped everything up and took care of everything. They did a great job.

Origin : Allen, TX
Destination : Savannah, TX

No Photo William
February 26, 2016

4.2

The movers were fantastic!

The movers were fantastic they were nice and very professional. My only problem is that the total came out to be about $300 more than what they quoted me because they forgot to add in a price to the quote.

Origin : Arlington, TX
Destination : Fort Worth, TX

No Photo Allison
February 8, 2016

3.0

I probably wouldn't recommend them.

It took a really long time to get here but besides that it was good. The price changed a lot from my initial quote. I probably wouldn't recommend [them].

Origin : Woodland Hills, CA
Destination : Hedwig Village, TX

No Photo Amy
February 3, 2016

5.0

Presto moved me from CA to Nashville

I just completed my move with presto and I have to say I am very pleased. I honestly didn't even see all the bad reviews they got till I came here to write this review but the guy in the office, Eddie, I guess did such a good job of informing me on the moving process and industry. He showed me a website showing their licensing and everything else that made me feel warm and fuzzy. I'm very happy to say that the movers were very nice, the office was very helpful any time I called and I got my stuff in Nashville in 10 days, I would've preferred a shorter window but it wasn't too bad. I have already and will recommend presto.

Origin : CA
Destination : Nashville, TN

Quoted Price : $1,600.00
Actual Price : $1,750.00

No Photo Jimmy
August 25, 2015

5.0

move to NY

Used presto for a move from LA to NYC, they were up front about the extra shuttle truck charge for going to NYC unlike others. Henry was very nice from the beginning, told me he had lived in new york too so I took a chance. The goods arrived in new york after about 2-3 weeks but they updated me which I liked. The shuttle was needed as anticipated but thankfully there was no damages to the furniture, except a few dishes, with the extra handling of my stuff. Will and have already recommended presto to friends and family.

Origin : LA
Destination : NYC

Quoted Price : $3,000.00
Actual Price : $3,500.00

No Photo Anonymous
August 3, 2015

The price went up.

I'm kind of not very satisfied with them for certain reasons. The price went up and they assured me the price wouldn't go up. Then the last day they said that we ended up using too many boxes and packaging materials so it went up by like $1000.

Origin : Farmer Market, CA
Destination : Charlotte, NC

No Photo Tom
May 21, 2015

5.0

No problems at all!

It went very good. Eventful, and the price was as they quoted. Everything arrived safely and on time.

Origin : W Hollywood, CA
Destination : Coral Springs, FL

No Photo Raul
December 30, 2014

5.0

Very good service.

Very good service. Really liked the way I was kept in contact with from the beginning to the end. movers did a great job with the furniture and all of my boxes came intact. A few were bumped and bruised but the contents inside were intact and thats what matters. I truly recommend Presto for a long distance move.

Origin : Los Angeles
Destination : Missouri City

No Photo Debbie
November 27, 2014

5.0

Catalina move

I needed a good price on a move from los angeles to the long beach port because my move from the port to Catalina was very expensive. I got a great price from them and they did a great job packing everything into the container for me.. I really didnt have to touch anything it was a real breeze. They wrapped all my furniture with disposable blankets and kept my stufff from getting damaged. They also helped me with setting up a mover in catalina for the move in to my house. Very very very helpful. Thanks so much!

Origin : Los Angeles
Destination : Catalina

No Photo Shirley
November 7, 2014

5.0

Move from Lompoc to Little Rock

I was relocated by my company and they gave the job of finding a mover. It wasnt the funnest thing to do because there are a billion companies out there. I went with Presto which is in California but they werent in Lompoc. They gave me a very good rate compared to the companies that were here and they packed all my boxes at a reasonable rate as well. I want to let everyone know that this job was done to my satisfaction and I will let my company know to use them in the future when needed.

Origin : Lompoc, CA
Destination : Little Rock, AR

No Photo Muhammad
November 4, 2014

3.8

Delivered on time and very elegantly

It worked pretty well for me. They arrived on time and did move items as defined and I asked them to keep my items a week longer, to hold them so I can sign off my apartment at the new place, which they did. And they delivered on time and very elegantly, so definitely I'll recommend them.

Origin : Irving, TX
Destination : Fremont, CA

No Photo Linda
November 4, 2014

5.0

Small move, but done the right way

All I really had to move was my studio apartment from Atlanta to Gilbert AZ.. Going back home. I only had a bedroom set and some boxes and Presto was very reasonably priced, I saw some other prices that were close but the companies didnt seem too reliable. I was very happy with what I saw and I can still say theat holds true. Got a great team in Georgia (albeit a half hour of work) but they were very kind and quick. Same for the delivery team and it just made the move very simple for me. Just wanted to share my experience. Wish everyone the best of luck in finding a mover, I didn't have to look anywhere besides Presto.

Origin : atlanta
Destination : gilbert az

No Photo Abhiram
November 3, 2014

4.5

Got my inventory on time!

It was good, I got my inventory on time. Things were fine.

Origin : Fort Worth, TX
Destination : Richmond, VA

No Photo Aaron
October 23, 2014

1.8

WARNING... WORST MOVE EXPERIENCE EVER. ...

THE WORST MOVING COMPANY!! I don't even know where to start. I've already read a few of the horrible reviews for this company on other sites and I'm pretty much in agreement with the majority of what's been said. Strangely, reviews here are good.. which could possibly be because they are the ones writing the reviews!! So.. I've already posted on a couple review sites, and I'll continue to let everyone know about my experience. I was already very weary of using Presto Logistics because of the reviews, but I decided to give them a shot any, hoping that it was just part of the deal... usually only unhappy people write reviews. BUT... unfortunately I learned the hard way that these people will tell you whatever they think you want to hear to earn your business.. but follow up on those promises is a complete joke. Once they picked up our stuff (actual movers were great, by the way) I learned very quickly that these people had no concern for the amount of time it would take to get them on the road. After more than 2 weeks of trying to get a hold of the person (RYAN) who sold me on this company, I was finally told that the stuff was on it's way from Los Angeles to WA. Let me be clear.. RYAN never once returned a call after they had our money and belongings. I was irate at the amount of time it took to even get on the road! He originally told me 10 days was typically the longest it would take to get everything to WA. After 2.5 weeks of waiting for ANY type of answer from these people, DANIELLE (Supposedly the head of customer service - what a joke) told me the stuff was loaded and on it's way. It wasn't until 3 days later that I received a call from dispatch letting me know my stuff was being loaded and would leave in the next couple days. WHAT!!!??? I was already told it was on it's way! Once again.... nobody would return my calls. They told me to read the contract - which was about 10 pages - to see that they legally had up to 21 BUSINESS days to deliver. Funny, considering that they came on a Sunday to pick everything up. I assumed they worked every day. I was able to find the part that stated the time frame... which was on the BACK of one of the pages in small writing. Also funny, considering they had me sign and initial in about 20 different areas... why was THIS section left out of those areas explained to me and I initialed... Lovely how they will tell you one thing and hide the truth! I have worked managing apartment buildings for 12 years and I let EVERYONE who is about to move know NOT TO USE PRESTO LOGISTICS!!! Which is sort of sad for them... I could have easily referred 10 customers per month to them had they been good at what they do. They may be one of the least expensive... but believe me, you barely even get what you pay for with these idiots. If you have ANY questions or concerns about using them for your move... please feel free to contact me and I'll be happy

Origin : los angeles, ca
Destination : vancouver, wa

Quoted Price : $2,000.00
Actual Price : $2,000.00

No Photo Ashley
October 2, 2014

5.0

Very happy with my move

I was very happy with the way my move was handled. The men worked very hard and took care to ensure that my items were packed and secured properly. They were pleasant and friendly as were the delivery men. I would recommend and use Presto again.

Origin : TX
Destination : CA

No Photo Barbara
August 22, 2014

5.0

Presto was really caring and very ...

Presto was really caring and very impressive through my entire move. They loaded my furniture on the day I asked and got my things to Texas very quickly. I got calls a few times to let me know where my things were so that was very helpful. I appreciate Dannys explanation on the day of the move and henrys help in the office. Please use Presto for an easy move.

Origin : Los Angeles, CA
Destination : San Antonio, TX

Quoted Price : $2,200.00
Actual Price : $2,335.00

No Photo Diane
June 1, 2014

4.8

The people at presto were so helpful ...

The people at presto were so helpful in getting me moved out to Los Angeles. I am 72 years old and I could not handle packing all of my belongings therefore I had the men pack all of my boxes. They did such a great job, they were extremely careful the entire time and fulfilled my every request. I want to recommend anyone who would need a mover. Ryan handled my move for the most part and he did a great job staying in touch with me, I would suggest you call and speak with him.

Origin : Dallas, TX
Destination : Los Angeles, CA

Quoted Price : $4,000.00
Actual Price : $4,500.00

No Photo Sharif
April 11, 2014

4.8

On time and professional

It was good. They were on time and professional and everything came as packed, everything was good.

Origin : Los Angeles, CA
Destination : Grapevine, TX

No Photo Mary
April 10, 2014

1.2

The Worst Movers

They are robbers and hire the worst people to move your furniture. My antique table was broken and I also had several things stolen. They reimbursed me for 5% of the cost of repairs. I always had good luck with movers but this was my first bad experience. DO NOT USE THEM.

Origin : Atlanta
Destination : Austin

Quoted Price : $2,400.00
Actual Price : $5,000.00

No Photo C
February 10, 2014

1.5

Worse company ever!!!

They were late picking up my furniture, left a mess at my place. Took 28 days to get furniture after many calls

Origin : Huntington Beach, Ca.
Destination : Miami Fla

Quoted Price : $1,280.00
Actual Price : $1,587.12

No Photo Gary
October 21, 2013

5.0

Everything went as planned

The people that picked up the load were very nice and helpful and polite and everything. Everything arrived in good shape. People that delivered it were very great and polite and everything. Everyone we talked to on the phone or via an email, we just had a wonderful experience with. The price was very good. Packing was done to my satisfaction. I have recommended them to my friends. I have received all the services that I have requested.

Origin : Highland, CA
Destination : Duan, NC

No Photo Ajay
October 8, 2013

3.5

On-time, prompt service

They were available on time. Usually the drivers won't come and pick it up on time and deliver on time. They will deliver like one or two days later or three days later sometimes, but these people - they came on time. They gave us enough of a notice period. Before coming they called me two hours before and then they told me they will be coming to our house. Then I was ready. They picked it up and took it and delivered on time. In two days they delivered it from Dallas to New York. There was no damage either. Pricing was high but it was okay. Other companies were around $500 bucks but these guys charged $695. Pricing was a little high but the service was good. I requested only a car moving service, that I got. There was only one person - he was quite professional. I surely would recommend them to my friends and family.

Origin : Dallas, TX
Destination : Roseland, NJ


Are you planning for a move and lost in search of the right mover? Then we are here to guide and relocate you from one place to another. We understand the stress in relocating all your goods to the given destination. Also we understand your concern about the goods safety and other related worries during the travel. We, Presto Logistics offer you services to take care of your entire burden making sure that you get complete satisfaction. You may relocate to different places for different reason while we move to give you comfort in the journey.

We began our services in the year 2007 as a long haul carrier and freight forwarder to and from California. Within a short period of time we have grown as a privately owned corporation opening the doors to our customers in need. We have opened office in California, Georgia and Florida also we have made partnership with different moving companies in New York. Our commitment to the job brought us many customers availing our service. We strongly believe that no job is too big or too small leading us to succeed in the business. We take up different types of move local, long distance and International.

Our skilled staffs assist you in packing, loading and unloading your goods. They put their maximum effort in order to reduce damage to your belongings. The household or the commercial goods handed over to us will be treated as our own and will be delivered to the given destination within the time frame. We assist you further with the storage facility, on- site estimation and the moving tips to plan your move perfectly. For any kind of clarification feel free to call our customer care representatives.

Entity Type: Carrier
Operating Status: Active
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 1
MCS-150 Form Date: 3/26/2007
MCS-150 Mileage (Year): -
Operation Classification: Auth. For Hire, Private(Property)
Carrier Operation: Intrastate Only (Non-Hm)
Cargo Carried: Household Goods

Business Address:
445 Windy Hill Rd #C Chatsworth, CA, 30060
Phone: 800-435-4035
Fax: 562-622-4947

Mailing Address:
445 Windy Hill Rd #C Marietta, GA, 30060

Last Updated Date: June 13, 2014

Property Passenger Household Goods Private Enterprise
TickCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.09/20/2010
Disposition
Disposition Dt.

Revocation

Auth TypeCommon
1st Served Date07/29/2010
Effective Date08/31/2010
ReasonInvoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierNational Continental Insurance Co.
Policy/SuretyCP 7270445-3
Posted Date09/13/2013
Converage From and To$0 - $750,000
Effective Date09/11/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierNational Continental Insurance Co.
Policy/SuretyCP7270445-2
Converage From and To$0 - $750,000
Effective Dt. From and To 09/11/2013 - 09/11/2013 Replaced

Insurance Address

CarrierAdriatic Insurance Company
Auth
Address3501 N. CAUSEWAY BLVD. METAIRIE, LA USA 70002
Telephone800-535-7291
Fax504-832-0605

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 0 0 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
4.0266.8%
65%

Vehicle Miles Traveled (VMT) : 163986
VMT Year : 2012
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 8.2
Total Inspections with Unsafe Driving Violations : 3
Total Unsafe Driving Violations : 3

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
2.0283.3%
65%

Relevant Inspections : 38
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 11
Total Hours-of-Service (HOS) Compliance Violations : 15

Driver Fitness

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 38
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 38
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
3.8142.5%
80%

Relevant Inspections : 22
Total Inspections with Vehicle Maintenance Violations : 13
Total Vehicle Maintenance Violations : 24

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 3
Vehicle Miles Traveled (VMT) : 126115
VMT Year : 2012
VMT Source : Registration (MCS-150)
Average Power Units (APU) x Utilization Factor (UF) : 3
Number of Crashes : 1
Number Tow-aways : 1
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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