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Prof Move

Prof MoveVerified MoverVerified Mover

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4.2(70) Reviews
Accuracy of Estimate 4.1
Moving Services 4.2
Packing Services 4.2
Professionalism 4.2

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 3269135
ICC MC # 1031736
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 1/26/2017

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Prof Move Location

Address

Prof Move
651 N Broad St, Suit 205#109
MiddletownDE 19709 USA


Contact Info

Toll Free: 888-259-5503
Phone: 888-259-5503



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Reviews

No Photo Kurt
December 14, 2019

4.8

Amazing team work

On booking day the Prof Move company arrived on time, could not have been more polite, and most impressively they never stopped working from the moment they set foot in the door. Their efficiency kept the cost down. Just hired them again less than a week later to facilitate a second move. Amazing work done there. I would highly recommend them to everyone

Origin : Delaware
Destination : Chicago

Quoted Price : $4,500.00
Actual Price : $4,800.00

No Photo Nicole
December 9, 2019

5.0

All the way best

I can’t say enough good words about them. They were dedicated and professionals, upbeat and just nice guys. I would highly recommend these guys. Thank you all again for making moving day not so bad.

Origin : OH
Destination : NY

Quoted Price : $4,380.00
Actual Price : $4,380.00

No Photo Rhonda
December 5, 2019

5.0

Best Move So Far

Finally a moving company that simply gets you moved from one place to another, without any drama. They clearly state their prices set expectations up front and then follow through. We moved my parents out of a large house, and they were courteous, careful, and had regard for all their personal belongings. In fact, they completed what should have been a 2 day move in one day. Highly recommended.

Origin : Ohio
Destination : New Jersey

Quoted Price : $4,300.00
Actual Price : $4,300.00

No Photo Isaac
December 4, 2019

5.0

Great Team !!!

I worked with Prof Move a few times who I believe was just so amazing. I was told everything up front and received my shipment within the week which worked out perfectly because we drove down there. What was great about it was how the movers treated our belongings. They really made our new house feel like a home. 5 Stars and all the good reviews.

Origin : Gillete, WY
Destination : Boise, ID

Quoted Price : $3,960.00
Actual Price : $3,960.00

No Photo Frank
December 3, 2019

1.0

BAD

I should've read up on all of their reviews first. I was grossly under estimated. The 2 guys packing we're very polite and hard working, by the time they finished it was extremely late and my new price almost doubled from the original. No attempt was made to clear out the packing mess left behind or even the bulb broken by them, they didn't even tell me they broke it to give me a chance to clean it up. I called the next day and was told fluctuation is to be expected as was the fact that some of my large items were left behind due to huge price difference. No apologies for anything, no attempt to rectify, just that I should've expected this. I was originally told I would receive my furniture 3-4 days later and now told 7-10 and I'll get a call a day before and that's it. Customer service is horrible, ability to give any resemblance of even a slightly accurate estimate is apparently out of the realm of possibility. Let's just hope they can redeem themselves upon delivery of my household goods. UPDATE: So after posting this review I was contacted by the rudest male ever. Kept interrupting me and then became upset when I tried to finish what I was saying. Nasty attitude to the point I hung up. Then some woman calls and suddenly they no longer accept credit cards as payment for anything more than deposit, I explained when reserving that this would be paid in it's entirety on a CC. I was told that the balance must b paid in full then at time of pick-up on my CC. Now they won't release my belongings for delivery without a check for the balance of over $3600 or certified funds!

Origin : Naples, FL
Destination : PAWTUCKET, RI

Quoted Price : $9,300.00
Actual Price : $9,300.00

No Photo Yesenia
December 2, 2019

5.0

Great Moving Company !

I had an awesome experience. The Prof Move his crew were right on time. They were great. Professional, courteous and got me moved faster than I anticipated. My son, who had several moves done by the team recommend them. And now it's my turn to highly recommend this excellent company.

Origin : Paducah, KY
Destination : Bloomington, IN

Quoted Price : $4,820.00
Actual Price : $4,820.00

No Photo Charles
November 28, 2019

5.0

Good Job !

They are affordable and honest about pricing. No hidden fees and they will ask you before doing anything that will cost more. They ended up getting everything done an hour earlier than anticipated, which came out of the final cost. I had some large furniture that I was concerned about, but it was handled with care and there were no problems moving these pieces.

Origin : Auburn, Al
Destination : Papillion, Ne

Quoted Price : $4,360.00
Actual Price : $4,360.00

No Photo Shirah
November 27, 2019

1.0

SCAM ARTISTS!!!

I received several calls from moving companies (including Main Movers which turned out to also be Prof Move) and finally got a sales quote from Owen Wilson, a sales agent who assured me he/his company was not a broker. I gave him an itemized list of all the furniture and items (less than a roomful) that needed to be picked up (2 couches, a table, 6 chairs, a buffet table and 4 mattresses) which was quoted as fitting within 500 cubic feet with enough extra space to fit whatever miscellaneous items needed to be packed without any additional fees, he even gave me a $500 “discount”. After Owen received his down payment, he stopped answering his calls and all calls began forwarding to a cell router without no one answering the calls or going straight to voicemail. I was assured that on the day of my move, the driver would call in the morning between 8-11 to give an ETA and would for sure arrive by noon. On the day of the move, I received no such call from the driver. I called the Customer Service line several times with no answer/response from the company. I threatened to report the company as a scam and cancel my move and then I immediately received a response within minutes at 1 in the afternoon. The driver finally called me at 1:30pm and gave an ETA of 4:30pm in the evening. Once the moving truck arrived and loaded my furniture into the truck, the driver estimated an overage of 130 cubic footage and charged me an additional $1300 more than what I was initially contracted to pay. While the sales agent promised that I should receive my furniture the following day after pickup, the driver told me he wouldn’t arrive to the new home until two days later. After several hours of disputing the fees with Katie Tracy Johnson, the sole customer agent in the customer service department, she finally transferred me to Rick Carson, the District Manager. Rick assured me that he would allow the furniture to be dropped off to my new home without any issue and I would be allowed to pay the initial agreed upon amount while the new amount under dispute was being reviewed l. He then called back to say “his hands were tied” and I would be forced to pay the full additional $1300 overage anyway or they would hold my furniture hostage. After threatening to sue the company (which I still plan to do), I agreed to have my company pay the extra $1300 via wire. Rick tells me he just needs the confirmation number to have my furniture released (the driver was scheduled to drop off my furniture within the next few hours). I provide Katy/Tracy (she goes by both names) the confirmation number, I call back to confirm receipt and can reach no one for several hours. At 7pm, the driver calls me and tells me he is in the area and that the customer service department (Katy/Tracy) told him that he can’t drop off my furniture until “the Prof Move bank account has received the funds”, so he is dropping my furniture off to a warehouse “until the funds have cleared” (this is two days before Th

Origin : Cleveland, OH
Destination : Charlotte, NC

Quoted Price : $1,800.00
Actual Price : $3,200.00

No Photo Granville
November 27, 2019

5.0

Awesome Job

I was moved to the apartment which was located on the busiest street of the town. There were different challenges were there but team came from Prof Move were up to the mark. They did a great job for my move. They didn’t let any challenge being a problem. All the items were moved safely within same day.

Origin : TN
Destination : IO

Quoted Price : $4,280.00
Actual Price : $4,280.00

No Photo Margaret
November 26, 2019

1.0

All CUSTOMERS!! BEWARE OF THIS ROTTEN ...

THEY ARE SWINDLERS AND CHEATERS, AND THEIR SERVICE HAS BEEN KNOWN TO BE FRAUDULENT, SUBSTANDARD, AND SUB-SKILLED. AVOID DEALING WITH THEM AT ALL COSTS. IT'S MOST PROBABLY THE WORST MOVING COMPANY IN THE COUNTRY!!! It took them over a month after loading the truck with my household furniture to deliver it. I had to leave two thirds of my furniture at my original home because they kept raising the price while loading the truck after we had already made a done deal on the phone. I wound up paying almost $2000 more dollars than what we had originally agreed upon. They didn't tell me that there were four other households of furniture on the same truck. They wanted an unexpected $700 additional dollars to load my treadmill onto the truck at the last minute. When they arrived at my new home, they told me before unloading that if I didn't pay them $500 additional dollars, that they would keep my furniture hostage. They also refused to compensate me for damaged furniture which I took pictures of and sent to them.

Origin : Valrico, FL
Destination : GREENWOOD VILLAGE, CO

Quoted Price : $7,800.00
Actual Price : $8,300.00

No Photo Darrin
November 25, 2019

5.0

Excellent Work !

You guys did a great job with my parents last month. They said you guys were very helpful. As they are old and couldn’t pack themselves. These guys packed for them and moved everything. And they said it’s so easy to move if you are old you don’t have to do anything. I will be scheduling next move with you guys again.

Origin : Montgomery, AL
Destination : Glendora, CA

Quoted Price : $7,580.00
Actual Price : $7,580.00

No Photo Kimberly
November 22, 2019

5.0

Great Movers !

It was a privilege to work with these guys. They are very efficient, polite, kind and friendly while working. They were following instructions very carefully and dealing with all the products with care. Mike was very professional while dealing with us and with team. Full marks.

Origin : Lima, OH
Destination : Norman, OK

Quoted Price : $4,820.00
Actual Price : $4,820.00

No Photo Elizabeth
November 21, 2019

5.0

Great

This was my 4th time using the Prof Move. All these moves went extremely well with good experiences. With all the other positive qualities, the Prof Move are so punctual. They always did everything according to proper schedule with in the due time. They did everything to safe and secure all my belongings. Nothing to complain. Highly recommended.

Origin : Hickory, NC
Destination : Clearwater, FL

Quoted Price : $4,830.00
Actual Price : $4,830.00

No Photo Faye
November 19, 2019

5.0

Great Movers!

Can't recommend more. They were on time, friendly, and got straight to work. I was really happy with the move because it was stress free. Especially the moving guys were so good. I was extremely satisfied. They gave me great quote.

Origin : Erie, PA
Destination : Lafayette, LA

Quoted Price : $6,820.00
Actual Price : $6,820.00

No Photo Maple
November 13, 2019

5.0

Good

Could not have been happier with my experience with Prof Move. Mike was quick to respond with a quote and very detail orientated. This company was well organized, well priced and very customer friendly. I was well taken care of as was my furniture. Thank you!!!

Origin : Pueblo, CO
Destination : Mize, KY

Quoted Price : $4,290.00
Actual Price : $4,290.00

No Photo Dejon
November 11, 2019

5.0

Excellent Experience !

Hands down the absolute best moving company. When they came they were so charged and didn’t take much time to pack and move everything. The work was done properly and the delivery went easily too. They are great!

Origin : Lahaina, HI
Destination : Herndon, VI

Quoted Price : $7,280.00
Actual Price : $7,280.00

No Photo Carroll
November 5, 2019

1.0

Terrific Movers !

If ZERO was an option I would have chosen it! This company did not show up to move my mother’s belongings. She called them%0d%0amultiple times the week of pick-up and they did not answer. On the last day of the pickup window they said they could not come, they were very busy, and they didn’t know when they would be able to come. After many conversations, on 6/28 the Finance Department (Mary Lue) agreed to reimburse our deposit of $1,280. Today, 7/3 the manager (Ray) said that someone “overstepped” by agreeing to reimburse us and he would not be able to honor the agreement. DO NOT GO WITH THIS COMPANY! They have lied multiple times and they have taken advantage of my senior mother.%0d%0a

Origin : Dover,DL
Destination : Decatur, AL

Quoted Price : $4,200.00
Actual Price : $5,800.00

No Photo Penny
November 5, 2019

5.0

Excellent Movers !

Movers were quick and very helpful. We just completed two moves with Prof Move in a week, one local and one out of town. They are gems, hardworking and honest. Nothing was damaged as far as we can tell. And team was very good to work with.

Origin : San Jose, CA
Destination : Rochester, NY

Quoted Price : $6,820.00
Actual Price : $6,820.00

No Photo Rafael
November 2, 2019

4.0

Don't rush and do your research!

Where do I start? First, I want to extend my deepest gratitude towards my agent who took care of me in my time of need! My name is Rafael Morales and I was stuck in a can of worms.  Thanks to my Agent Oliver who I was first pretty impudent with because of the situation I was in. I had secured my move with a different company after getting bombarded with phone calls throughout the entire day. Oliver called me twice once in the morning the other later in the evening. I had just got home from work when he called to ask me if I still needed assistance. I immediately yelled and told him to stop calling me with the anger I had built in from all the calls from these companies non stop. He had sent me a message apologizing for the bother and mentioned if I had a mover he can match and beat their price if they are a carrier and not a broker. That is what made me do some further research. I was traveling cross Country from Oregon to Texas for work, being how this is my first move I wanted to make sure I was doing it right. The price I was promised seemed too good to be true but I thought I was just getting a hell of a deal. I called Oliver back and had him explain to me what he meant from Carriers and Brokers. THANK GOD I called back! I was in some deep you know what! He explained the industry to me thoroughly and I had no choice but to apologize to him deeply. We went through my inventory in detail he showed me I needed more space then what my original contract stated. This is to show that when you are dealing with something as important as this, it's always best to do your due diligence in RESEARCH! Thanks again Oliver and the Prof Move employees. You made this move stress free.

Origin : Oregon
Destination : Texas

Quoted Price : $4,000.00
Actual Price : $4,287.00

No Photo James
October 31, 2019

5.0

Excellent Movers !

Prof Move did a great job of setting up the storage advising me of all fees and options and setting up the free pickup of my stuff. They picked my stuff by themselves and stored it in their storage. I didn’t have to move or to pick up anything. They did it by themselves. Highly recommended.

Origin : Statesville, NC
Destination : White bear lake, MN

Quoted Price : $4,620.00
Actual Price : $4,620.00

No Photo Andy
October 30, 2019

4.8

Awesome experience

I recently moved our four bedroom house and arrange for three of our vehicles to be picked up on the same day. It was a huge jobs we wanted to make sure we had the right company that could handle the work. We also had an office that had to be moved so we needed a large portion of a full-size truck. They seemed to be a very progressive company Based on Their reviews so i know i was in great hands . The furniture arrived just as it left and we stressed at a minimum level. Just another reason why they’re one of the best companies out there. Thanks Again prof move

Origin : Hallandale Beach Fl
Destination : Manchester CT

Quoted Price : $5,600.00
Actual Price : $5,800.00

No Photo Johathan
October 30, 2019

1.0

Do NOT use this company!

They under quote how much it will cost and blatantly lie about how long it will take for your stuff to come to you. I was told 3-6 days. I am now going on my third week without my stuff. It’s also costing me double to what they had quoted it would cost. This is a huge scam!!!

Origin : Madison, WI
Destination : Rockville, MD

Quoted Price : $42,705.00
Actual Price : $6,740.00

No Photo Amelia
October 30, 2019

5.0

Good Work done by Prof Move !

My move with Prof Move was professional and smooth from my first phone call to check their availability and rates! Everything was done as promised. Damage less move, proper packing material. Not wasting anything. Professional behavior towards work. I highly recommend Prof Move. Thank you.

Origin : Paterson, NJ
Destination : Tacoma, WA

Quoted Price : $4,290.00
Actual Price : $4,290.00

No Photo Yousef
October 30, 2019

4.5

Prof Move

Save yourself some stress and use Prof Movers for your move. The customer service on the phone when I was receiving my quote and setting up the moving date was great. Once i reserved with them it felt like a weight was lifted off of me. Although we never used a professional mover before,i felt at ease with them. They answered every time i called and answered all my question. When their moving staff arrived,they surprised me by asking me to relax and let them handle everything about the move. They worked hard with great attention to detail. They were also very nice. They carefully packed everything with nothing getting broken or damaged.%0d%0aThey even stored my items and redelivered them when my home finally closed. Once they got to my new home they pretty much helped me set up the house. My family and i are now in our new home enjoying the time we can spend together.

Origin : New Jersey
Destination : Florida

Quoted Price : $3,300.00
Actual Price : $3,600.00

No Photo Matilde
October 28, 2019

1.0

Worst Experience !!!!!!!!!

We were quoted $1700 for a move from Florida to Texas. 1 bedroom apartment with not a lot of stuff. After everything was loaded and truck went to unknown direction after 2-3 days we received a call from them saying the total amount will be $3672. We were SHOCKED! Nothing can be changed, WE HAVE TO PAY. No turning back or canceling agreement. We have no idea where are stuff is.%0d%0a%0d%0aThe guy who gave us the quote stopped answering emails and his phone number was disconnected. Independence Van Lines never told us they were a broker not an actual moving company. They lie about cubic footage and weight to charge more money. Unbelievable and sad how they can get away with that.

Origin : Scranton, PA
Destination : Lexington, KY

Quoted Price : $4,760.00
Actual Price : $5,800.00

No Photo Aiden
October 28, 2019

5.0

Very Good !!!!

They have done a great job, they've done well. If you hate packing and traveling, I would recommend using them particularly. You can tell you both that you know what you do.

Origin : Valrico, FL
Destination : Champion, PA

Quoted Price : $4,250.00
Actual Price : $4,250.00

No Photo Carrie
October 24, 2019

5.0

Good Job !

It was a great service done by Prof Move. Worked really fast and did a great job and really helped us in moving. I will definitely use them again. Thank you so much.

Origin : Scranton, PA
Destination : Lima, OH

Quoted Price : $4,700.00
Actual Price : $4,700.00

No Photo Gennipher
October 24, 2019

1.0

DO NOT USE!!! SCAM!!!

DO NOT USE THIS COMPANY!!! The are writing fake reviews and are in fact, the same company as Main Moving LLC. They are brokers, will rip you off by increasing their quote double, charge you $500 for bubble wrap and tape, keep your belongings hostage and then, when it does finally arrive, EVERYTHING is broken or missing. Look up reviews and you will see both companies have been banned fr making fake reviews to cover up the truth. DO NOT USE MAIN MOVING LLC or PROF MOVE!!!!! Look at their reviews on my moving reviews to see they have been banned on both pages for making false reviews!

Origin : Virginia
Destination : Tennessee

Quoted Price : $4,400.00
Actual Price : $6,000.00

No Photo Melvin
October 22, 2019

1.0

Bad Experience !!!!!!!!!

The old bait and switch. They talk themselves up and then broker you out to a substandard moving company (ocean movers... check their reviews). Then the other guys arrive and try to strong arm you for more $$. And of course United doesn’t return anymore of your calls after they screw you over. I booked with them and was quoted a price and delivery date. Now I’m out $400 extra dollars and I’m 4 days PAST my delivery date and still no clue when all my belongings will arrive.

Origin : Paducah, KY
Destination : Montrose, CO

Quoted Price : $8,900.00
Actual Price : $8,900.00

No Photo Chyna
October 18, 2019

5.0

Good

A few days back, I was asked by my boss for a immediate shift to Crossville city for some official reason. I booked Prof Move on a very short period and that’s why was worried with the booking. Not only were they exactly on time, also all the things were shifted with no breakage. Professional bunch of people.

Origin : Madison, WI
Destination : Crossville, TN

Quoted Price : $6,200.00
Actual Price : $6,200.00

No Photo Rosalinda
October 17, 2019

5.0

Great !!!

With Prof Move, we had a great time. That was my first time and I didn't have any idea of the charges and job. I approached them and booked them. They were timely, precise and my whole baggage was shifted within the deadline. There was no harm to furniture and other items. I strongly recommend.

Origin : Pueblo, CO
Destination : Gillete, WY

Quoted Price : $6,900.00
Actual Price : $6,900.00

No Photo Laura
October 16, 2019

5.0

Good Moving Service !!!!

I write reviews only if they prove me their worth and Prof Move totally deserve that. They are amazing bunch of people who treat their clients with complete professionalism. They made sure about safety. Call them to get their service.

Origin : Homer, AK
Destination : Leesburg, VA

Quoted Price : $4,800.00
Actual Price : $4,800.00

No Photo Louisa
October 15, 2019

1.0

Please run far away from this company ...

They are a broker so your move will be done by another company they pick (almost always with horrible reviews). The experience we had with them was great at first until it wasn’t. Never having moved out of state before we didn’t know anything about protocols on what trucks have to go through over state lines, needing back up days and time, and the move not all being done same day. We went along with it thinking that they were our movers and they would be great since they always picked up my phone calls and answered my questions but was I so wrong! Everything up to the day we were supposed to move was great they called confirmed went over the packing list and I thought we were ready to move. The day of the move I was supposed to get a call before 4 and no one called. I had to call them only to find out the move they had earlier in the day took too long and took up too much room that they would not pick me up. They promised that they changed around their schedule for me to be the first pick on the back up day. Again no call that morning, when I called they said the truck had broken down and they weren’t coming AGAIN! I was at my breaking point they promised that afternoon they would be there but I was done. I found out that they can hold all your stuff for up to 21 BUSINESS DAYS! I do not have 21 days to waste waiting around for my stuff. I was very lucky not having them pick up my stuff. Please save your money and find a reputable company even if you have to pay more. The deals that Jeremy will give you are no deal at all.%0d%0a%0d%0a

Origin : Dover, DL
Destination : Hickory, NC

Quoted Price : $8,800.00
Actual Price : $9,300.00

No Photo Douglas
October 10, 2019

5.0

Great Moving Experience!

We could not be more satisfied with the service we received from Prof Move. The team arrived on time and were courteous throughout, as well as having a sense of humor. All work was carried out to a very high standard. They were also very efficient - I was amazed how quickly we were packed up and moved in to the new house. Moving is very stressful, but these guys made it terribly easy and for that I thank them. We had excellent service and would recommend Prof Move strongly to any potential client.

Origin : Scranton, PA
Destination : Nashville, TN

Quoted Price : $4,300.00
Actual Price : $4,300.00

No Photo Susie
October 9, 2019

1.0

Worst Experience!

Paid $1500 towards move, cancelled within 72 hours in writing. However have to also cancel 30 days before move which is unreasonable as most individuals won't have that kind of advanced notice to cancel. Original booking occurred on 1/25/2019 where my initial contract estimate was $2024.32 total with a reasonable credit card charge of $800. After signing, a few additional minor household items were added to the inventory list whereby a new contract was signed with an overpriced estimate of $4552.65 where my credit card was charged an additional $1500. In both instances, there were no receipts given for any transactions to my credit card as promised. In addition, this company did not confirm a scheduled pick-up time within my requested pick-up timeline of 2/1-2/2. With little customer service help between not receiving credit card transaction receipts and not having a confirmed pick-up time, I cancelled services in writing within 24 hours of signing the second agreement due to finding a more reasonably priced moving company with better customer service (i.e., confirmed date/time of scheduled pickup within 12 hours of booking and documented emailed receipt of credit card transaction immediately after being charged for services) that did not have additional fees such as a $2101.65 binding fee, fuel surcharge $194, etc. that this broker charged. My total budget to move was $3,000 and the other company's estimate was only $2,947 with the additional minor household items added to the inventory list.

Origin : Sedona, AZ
Destination : Chesterfield, MO

Quoted Price : $9,400.00
Actual Price : $9,400.00


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