Progressive Van Lines, LLC

Thieves

We hired progressive to move to CT and paid almost $1400 down. When they were unable to schedule a truck,I cancelled and received an email confirming that I had cancelled 5 or more days before the scheduled move,so my deposit was refundable but would be held as a credit for 1 YEAR,to be refunded in August 2022. August comes no refund and now the company has closed. My guess is that it’s just a room full of scammers who’ve opened up under some other fake moving company name. Lesson: stick with the majors. They’re about as reliable as possible in this industry. Trying to save a few bucks isn’t worth it.

Excellent service

My rep was helpful from the very first call and I could book quickly. The day of the move a professional crew came over. These were polite and hard working guys. I was told it could be a 6.5 hour move but it was done in just 4.5 hours. Nothing got lost or damaged. I will hire this company again.

SCAMMER!!

Progressive Van Lines is not a moving company. It is a fraud ring that collects thousands and thousands of non refundable deposits. Once they have your deposit, they have no financial incentive to ensure your move is conducted on time, is conducted to any type of professional standard, or that if your household goods are even moved at all. I was promised to get my belogings in 3-5 days but ended up getting them after 3 months. On top of that I had a lot of broken items which of course I never got compensation for.

Do not use this service. PROGRESSIVE VL

Do not use this service. They will not respond to you and they do not care about your stuff.

Bad Service!!!!

I called Progresive Van Lines and spoke to Dylan regarding moving service of household items from FL to KY. I was given a quote of $1200, I agreed to the service and paid the deposit. After a few weeks the charge for the service increases to over $1800. Upon receipt of my belongings, I received damaged items: dresser, mattress, bed side rails, toys and one Box containing books, school certificates, personal identifying information, pictures and other items of sentimental value were missing. I made several calls to Progressive Van Lines regarding the missing box. I have been having communication with Dylan and another gentleman not helpful at all. I filed a claim for the damaged items but I would like the missing box returned to me since it contains very important and valuable items.

I love it

Everything ran smoothly and in time. Thanks to the company for this great move.

SCAMMER!!

WORSE EXPERIENCE EVER!! DYLAN IS A SCAMMER!!

Bad MOVERS

Dylan quoted me a great price and then when they showed up the quote nearly doubled based on the amount of cubic footage my belongings took up in the truck. The only problem is that my belongings didn't take up nearly as much cubic footage as they claimed, they were needlessly reluctant to adjust the price to the proper amount and they refused to counter my estimates by providing evidence that my belongings were indeed using up as much cubic footage as they claimed. The customer service was poor, providing updates only once per week, not calling me back when promised, and avoiding my calls when I reached out to them.

SCAMMERS

Excessive charges and damaged property On the day of my move, the estimate was way too low and they charged me an additional $5000 to complete the move. Dylan and his company are not legit, they are SCAMMERS don't hire them!

Poor Work

The day we were moving arrived, two guys and a van arrived, and the first question they asked me was why hadn't I packed anything. I explained I was told the quote included packing, they said they could do this but didn't. I don't like the team at all.

Excellent!

Van arrived in very good time. Loading no problem. Delivery seems to have been excellent and I have been sent a photograph of the item in question (desk) in its new place. Their communication throughout was excellent too. No complaints at all. Thank you so much.

Poor Work!

The Progressive Van Lines were worst in the moving business. We called them for 24 hours with no reply. Nothing for 24 hours and then after I repeatedly called, I finally heard back from Rocky stating that our belongings hadn't left Jack and would not be delivered for another 10 days. Worst experience.

Poor Work

DON'T WASTE YOUR TIME (BECAUSE THERE WILL BE A LOT OF YOUR TIME NEEDED). I tried to find other movers, but couldn't, so we went with them. They take forever to give you a quote. So better move to other movers who can provide you better service

Poor Work

One star because I can't give less. do not use this company! This company has severely let my wife and myself down. The packers never turned up on the day of the move more over when they did they damaged each stuff I had. Miserable to work with.

Poor

Lovely people to work with. Very good moving company. So reliable and flexible. Deducted one star because of their unprofessional communication skills.