The Moving Service

Damage caused by the negligent ...

We just got your settlement in the mail. Needless to say I am very surprised at the low dollar amount, given the damage caused by the negligent handling of our household goods. I would like to remind you of the arrangement I made with Kasey. She assured me that our household goods would not be placed in storage and would never leave the truck unless the wait time for delivery exceeded two weeks - which it did not. Instead, our belongings came to us in a much smaller trailer, meaning it was moved. I explicitly expressed my desire that our belongings not be moved multiple times as that would increase the likelihood of damage occurring. You did not hold up your end of the contract. Now I have a priceless family heirloom damaged (the Black Walnut Dining Table handed down through generations), I have a worthless $400 flat screen TV, a torn chair I am having reupholstered to the tune of $450, and filthy mattresses that came to you in brand new condition. I should also mention the print that had the glass broken and carefully removed in hopes we would not find out about it? You will no doubt say that we signed the agreement that limits your liability to $.60 per pound, which is true, but I would point out that the damage caused by your company was not normal breakage one can expect in a move of this kind, but was caused by negligent and careless handling.