The Worst
VELOCITY REVIEW. October 16, 2014. Well, this review will be a multipart series, as I will give the account of my continually adventurous experience with Velocity Moving and Storage. To begin, though, is my last email received by the company's frontman, Oliver, that sums up the journey I've taken with this crew, a reply to a photo I sent of my dress shirts, rolled into a ball and ruined and stuffed into a box next to electronic equipment. I'll post links to these photos soon. "Jeffrey, We are sorry for that. However, we can't confirm weather this box was boxed by us or was already packed prior. In any event, as mentioned before you can file a claim for your damaged goods." There you have it. Other secret movers stealthily opened taped boxes while in transit. Always happens, right? So there you go. I'll post correspondences later regarding the 100 yo antique table broken in their possession and a living room chair, water damaged and mildewed and ruined in their possession as well. Oliver was kind enough to forward me a link to address this: mymoveclaim.com, along with the always-litigious-sounding suggestion that I may have staged the terrible packing and myself or others destroyed furniture and clothing. That's what happens at Velocity. Obviously in hiring movers, we have to accept our role in the theatre of it all: Movers give an estimate w/out other costs. We sign contracts unexplained, etc. Then things get pricier as the process envelopes. It happens. With every moving company. Some are worse than others, of course. Others shouldn't be in business. I'll write more about this experience and share it with as many people as possible, which is a gift of social media. But I'm still sorting through my stuff over here. This company was hired by an associate of mine to pack and move my possessions from NY to LA. I mention this because on several occasions where I had challenging communications with Oliver he would say that if I didn't like the terms I can come to his facility in the Bronx and get my stuff. Then I would say "Oliver, you're holding my possessions hostage." This would upset Oliver, and he would tell me that that is a lie. I would explain that as I am 3,000 miles away from the Bronx, picking up my stuff from him would be impossible and, thus, he is holding my possessions hostage. I would further explain that asking nearly impossible terms in retrieving something is the mainstay of hostage taking. Oliver disagrees so perhaps he's right. He wasn't holding my stuff hostage, after all. Well, more to come. Good luck with moving, everyone.
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