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XO Moving Systems Inc

XO Moving Systems IncVerified MoverVerified Mover

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4.3(16) Reviews
Accuracy of Estimate 4.2
Moving Services 4.3
Packing Services 4.6
Professionalism 4.3

94% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1884419
ICC MC # 679279
PUC #: 190698
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 7/28/2008

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XO Moving Systems Inc Location

Address

XO Moving Systems Inc
1140 Pacific street
Union CityCA 94587 USA


Contact Info

Toll Free: 877-668-3369
Phone: 510-489-2113
Fax: 877-664-8509



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Reviews

No Photo Priya
December 14, 2016

4.5

It was good at first but then they ...

Initially it was good, but later on as we discussed with them everything was going smoothly and good and we were quite happy but them like we haven't decided how we would pay for a quick delivery, and they charged extra for keeping, like 500 something extra or 300 something.

Origin : Sunnyvale, CA
Destination : Irving, TX

No Photo Sudha
May 31, 2016

4.0

Pretty good experience, they didn't ...

It's pretty good the experience is pretty good. The pricing is also reasonable only. Everything is good. they didn't break anything, we are pretty satisfied.

Origin : Sunnyvale, CA
Destination : San Diego, CA

No Photo Mario
May 25, 2016

4.0

It was acceptable, but they delivered ...

It was a very good experience with communications from the initial person who made the conference over the phone and then we followed through with the internet and email. The information was okay. There was some confusion because there was a situation on the weight of the packing. That was never clarified . Overall it went okay. We had a situation where the delivery date was supposed to be the 19th of April and somehow they put it on the 18th. So I had to stop the refurbishing of the building so the movers could put the merchandise in. Then there was a discussion where the construction people had to pay them for moving out to make room for the movers so the company gave me a refund for half. Which was $75, I paid $150. We went with that. Overall it was acceptable, it was okay.

Origin : Sunnyvale, CA
Destination : Chula Vista, CA

No Photo Patricia
May 20, 2016

4.0

They were really efficient and really ...

They were quick. They managed to do all the work in the time I told them even though it was a short time. They did it. They were really efficient and really nice. The interaction with them was very easy.

Origin : East Palo Alto, CA
Destination : East Palo Alto, CA

No Photo Anonymous
August 13, 2015

3.8

I was satisfied, but there were a few ...

I was satisfied with the way they delivered the stuff, but some of my things were broken and when I opened the box marked fragile, I had some ceramic items that were broken. I wasn't happy about that, so I'll have to go back and deal with the guy who quoted

Origin : Suisun City, CA
Destination : Manhattanville, NY

No Photo Tariro
March 9, 2015

3.5

It was fine, they were okay.

It was fine, it was fine, just a little bit of some bumps here and there, but overall, it was okay. ... The price was fair, it was fine. ... They're okay. I mean all my stuff got here, I've still to go through the boxes and stuff, so I'm hoping everything is intact, but so far so good.

Origin : Vacaville, CA
Destination : Pinellas Park, FL

No Photo Anonymous
December 19, 2014

5.0

Definitely hire them again! Fantastic!

Well I actually, I haven't had the time.. but they were fantastic! They were very respectful, they were on time, they handled things with care. Their customer service was amazing. ..She answered every question... boy they kept true to their word! The estimate was right on target. I had a fantastic experience, I would definitely hire them again!

Origin : Concord, CA
Destination : Menifee, CA

No Photo Michele
October 14, 2014

5.0

They were very good to work with

They were actually fine. They were very good to work with. The crew that came, I did most of the packing, did a great job on site. They wrapped my furniture, they wrapped the heavy items, and they even wrapped a few things that weren't on my list. I asked them to help me out and they did, so they were good.

Origin : San Francisco, CA
Destination : Stone Mountain, GA

No Photo Julie
August 12, 2014

4.8

Lack of communication issue, but it ...

My move was literally just a few furniture pieces from northern California to southern California and when they scheduled the pick up they were very professional, the movers came in very professional very timely. The issue I ran into was when it came time to receive the furniture there was a lack of communication and I found that very frustrating. The sales agent got on the phone and apologized for the confusion, and other than that it was a positive experience other than it fell through the cracks and someone forgot to tell me when to expect my items. But they resolved the issue and I received my items.

Origin : San Francisco, CA
Destination : Garden Grove, CA

No Photo Larry
August 8, 2014

3.8

Estimate was double and movers were 12 ...

It was okay. There were a few issues but nothing major. I would make sure to get a hard quote of what they're gonna do and what it's gonna cost. I read some Yelp information about the company after we already hired them and the people were right, They come in at one price and then when they're done it's a lot more. A little disappointed in that but it was still a lot less than major moving companies that are out there. Although they were 12 hours late and charged twice as much.

Origin : Salinas, CA
Destination : Herron Is, WA

No Photo Derik
August 6, 2014

3.5

I was very happy with their service

I think the process overall was good, I have no major complaints. Everything that was expected went through. The 21 days waiting period was probably the only point that wasn't that clear. It should've been clarified a couple of times. They were very professional and I was very happy with their service.

Origin : Vallejo, CA
Destination : Coconut Grove, FL

No Photo Jim
July 31, 2014

4.0

Ended up paying double, but the ...

They were great, I was charged twice as much as I was quoted. I called them and let them know that I didn't understand why they lead to me to think it was going to be one price and then it was almost twice as much and it had to be cash on hand, so I was a little distraught by that, but I got over it. The physical moving service was no problem, they did a good job.

Origin : San Jose, CA
Destination : Antioch, CA

No Photo Sasha
June 24, 2014

4.2

Really nice and fast delivery

Pretty straight forward, really nice and fast delivery of my items. I wish they had paid more attention to my bed post because there are a few scratches but otherwise it was fine.

Origin : Piedmont, CA
Destination : W Los Angeles, CA

No Photo Sultana
June 20, 2014

5.0

Quick with no damage and they stuck to ...

It went very well. They worked very quickly, nothing was damaged and they adhered to what they had quoted me.

Origin : Livermore, CA
Destination : Livermore, CA

No Photo Jo
April 3, 2014

5.0

It was a good experience

They moved my items as safely as they could. They had to wrap it all the specialty furniture to make sure that they weren't scratched or dented. It was a good experience. They're professional. The price is fair.

Origin : San Jose, CA
Destination : Milpitas, CA

No Photo Jen
March 14, 2014

5.0

They were really good

They showed up, they wrapped up the large furniture, they loaded up everything, they brought it to my house, they put it where I told them to put it. We were very happy we hired movers. They were fun-loving people, on occasion when they got comfortable with us they goofed off a little bit. They were very thoughtful and responsive and I'd have them come back if I needed to.

Origin : Rohnert Park, CA
Destination : Vacaville, CA


DBA Name: California Movers
Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 6
Drivers: 6
MCS-150 Form Date: 5/6/2013
MCS-150 Mileage (Year): 80,000 (2009)
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
22 Laurie Dr Engelwood Cliffs, NJ, 07632
Phone: 877-668-3369
Fax: 877-664-8509

Mailing Address:
22 Laurie Dr Engelwood Cliffs, NJ, 07632

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.12/10/2009
Disposition
Disposition Dt.

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 4251668
Posted Date01/31/2012
Converage From and To$0 - $750,000
Effective Date01/26/2012
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierUnited Financial Casualty Company
Policy/SuretyCA 4251668
Converage From and To$0 - $750,000
Effective Dt. From and To 07/15/2009 - 02/22/2012 Name Changed

Insurance Address

CarrierUnited Financial Casualty Company
AuthCustomer Service
AddressP. O. BOX 94739 CLEVELAND, OH USA 44101
Telephone800-444-4487
Fax440-603-4555

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 4 5 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 1 1

Review Information

Rating Date Rating Review Date Type
8/8/2012 Conditional 10/15/2012 Compliance Review

Unsafe Driving

MeasurePercentileThreshold
00%
65%

Vehicle Miles Traveled (VMT) : 80000
VMT Year : 2012
VMT Source : Investigation (MCS-151)
Average Power Units (APU) x Utilization Factor (UF) : 6.3
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
00%
65%

Relevant Inspections : 5
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 5
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 5
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
2< 5 vehicle insp.80%

Relevant Inspections : 4
Total Inspections with Vehicle Maintenance Violations : 2
Total Vehicle Maintenance Violations : 3

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 5.3
Vehicle Miles Traveled (VMT) : 80000
VMT Year : 2012
VMT Source : Investigation (MCS-151)
Average Power Units (APU) x Utilization Factor (UF) : 5.3
Number of Crashes : 1
Number Tow-aways : 1
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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