Your Neighbors Moving & Storage

Fraud

BEWARE FRAUD/SCAM** This company use unethical and illegal business practices to rob money from their customers. Here is the chain of events: Sep 16th 2024: Company's owner Jonathan came to my house to provide me a quote for moving. He promised me (verbally) that his quoted amount is the maximum amount they will take from me. He explicitly mentioned that if it takes more time than his estimate,he will not charge me extra. His quotation was competitive to other movers. However,we stated he will match $150 if I pay him $150 right then. He had me signed the contract document that didn't contain the terms he promised verbally(Big mistake from my side). I also paid $150 refundable deposit. A couple days before moving,I had a call with his employee David. I asked him that if I add a few more items,will it be okay. He said there will be extra charges. This completely makes sense and there is no problem till here. I also clarified that if I do NOT add extra items then charges will be same as per quote. On Oct 5th 2024,A day before moving,David called me and told me that the they will charge hourly,whatever it takes. When I confronted him,then he said that the maximum they will charge is 10% on top of the quote. I was warned at that time and I clearly told him to not move any extra item and just stick to the original quote and payment terms. It was all verbal,so I also emailed them with detailed explanation of what I want and what were terms of payment. In that email,I clearly mentioned that I do not want to move any extra item at all. They never acknowledged my email. Oct 6th,2024,the day of moving: Crew came and they denied any knowledge of the conversation between me,Jonathan and David. They told me that they will charge hourly,whatever it takes. The price was going to me around double of what Jonathan promised me. I told them about the understanding that the max I should pay is 10% on top of the quotation. They denied to provide any service with that understanding and left my house without any moving at all. Oct 7th,2024: Jonathan fraudulently used my saved card information to charge me for the service he never provided. I NEVER AUTHORISED THIS PAYMENT.

Fraud

**BEWARE FRAUD/ SCAMMER** **Google reviews seems fake,check reviews on yelp and bbb.org ** This company use unethical and illegal business practices to rob money from their customers. Here is the chain of events: Sep 16th 2024: Company's owner Jonathan came to my house to provide me a quote for moving. He promised me (verbally) that his quoted amount is the maximum amount they will take from me. He explicitly mentioned that if it takes more time than his estimate,he will not charge me extra. He had me signed the contract document that didn't contain the terms he promised verbally(Big mistake from my side). I also paid $150 refundable deposit. A couple days before moving,I had a call with his employee David. I asked him that if I add a few more items,will it be okay. He said there will be extra charges. This completely makes sense and there is no problem till here. I also clarified that if I do NOT add extra items then charges will be same as per quote. On Oct 5th 2024,A day before moving,David called me and told me that the they will charge hourly,whatever it takes. When I confronted him,then he said that the maximum they will charge is 10% on top of the quote. I was warned at that time and I clearly told him to not move any extra item and just stick to the original quote and payment terms. It was all verbal,so I also emailed them with detailed explanation of what I want and what were terms of payment. In that email,I clearly mentioned that I do not want to move any extra item at all. They never acknowledged my email. Oct 6th,2024,the day of moving: Crew came and they denied any knowledge of the conversation between me,Jonathan and David. They told me that they will charge hourly,whatever it takes. I told them about the understanding that the max I should pay is 10% on top of the quotation. They denied to provide any service with that understanding and left my house without any moving at all. Oct 7th,2024: Jonathan fraudulently used my saved card information to charge me for the service he never provided. I NEVER AUTHORIZED THIS PAYMENT.

Amazing and seamless move!

I was extremely stressed out for my move from Gunnison to Greeley, I was terrified that I would have been white knuckling it the entire drive in a Uhaul because I couldn't find a company anywhere close to me. The team at your neighbors held my hand through every step and took great care of my things and homes. The office staff was very helpful and answered all my questions and the crew members were funny, hard working and lovely to be around. I'm very glad I found them