A-1 Hortons Moving Service Inc, Atlanta GA 30336
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A-1 Hortons Moving Service Inc

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(2) Reviews
Accuracy of Estimate
Moving Services
Packing Services

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Membership(s) & License Info.

License Info: US DOT # 600967

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A-1 Hortons Moving Service Inc Location


A-1 Hortons Moving Service Inc
5315-n Tulane Dr Sw
AtlantaGA 30336 USA

Contact Info

Phone: 404-699-9075
Fax: 404-699-9117

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No Photo Megan
August 8, 2022

The WORST Moving Experience

This is the WORST moving company ever!!! We hired them to do a full pack and move for a military PCS. Not only did they bring too small of a truck, putting our unprotected furniture hanging off the back, they left our home before loading was finished and without telling me. They failed to provide the required inventory sheet during a military move, then lied to the military transport office, claiming they had my signature. Before unloading, I politely refused to sign a false statement saying they had done the inventory or provide a backdated signature. When it became clear he would not be able to coerce me, the owner’s son verbally assaulted me and my 2-y/o child. He was screaming and cursing so loudly and aggressively that the police had to be called by my husband at the military base, as he and other officers could hear what was happening over the phone. My baby was scared and crying. Before law enforcement arrived, the owner’s son then started berating me for watching my toddler during the move, saying I was “sitting around on my fat lazy ass all day” instead of doing his job of packing and heavy lifting, despite the fact he was aware I had to care for a small child and was also physically disabled. He left without unloading our things. When a different crew returned several days later, his father was among them and apologized for his son’s behavior. After taking delivery, we discovered they had broken a $2,199 Restoration Hardware crib. They had glued the piece back on without notifying us, turning the crib around so that the damage was difficult to see. The broken piece is relatively small and a huge choking hazard. To make it worse, when I had gone to carefully wrap the disassembled nursery furniture on moving day, the owner’s son body blocked me and informed me that I would not be doing that. When trying to discuss the problematic aspects of the service with the owner (Loretta Horton, who works the office phone on all occasions I’ve called), Loretta became belligerent on every occasion, refusing to discuss the situation, and eventually ordering me to not call again. So now I’m writing a review, because they have no interest in working towards a resolution. I’d guess this probably happens quite a bit; I think she keeps her mentally unstable son employed there because he is unable to sustain employment anywhere else. Photos to be posted in an updated review, as well as the police report if my attorney says that’s alright to post. The military transport liaison was shocked by the whole thing when she came out to deal with them; she agreed it was the worst moving service she has ever encountered - and she does this for a living! We are filing for damages through the military claims process. The damages are extensive, and we believe in at least some cases intentional, judging by the degree of damage. I’m sure the owner will probably respond to this public review with some kind of nasty lies, despite the fact that I’ve requested reciprocity in t

Origin : Atlanta, GA
Destination : Augusta, GA

No Photo W
September 17, 2013

Military Move

In all of my years in the military, and moving from duty station to duty station, A-1 Horton's Moving Service, Inc., has been my best move of all. They are professional, courteous, and knowledgeable, and even the owner showed up at my residence to accertain that the services were to my expectations and approval. I have since used their services again for a local move, and again, found their service to be top notch. I would highly recommend them to anyone.

Origin : Charlotte, N.C.
Destination : Newnan, GA

Entity Type: Carrier
Operating Status: Not Authorized
Out of Service Date: None
DUNS Number: -
Power Units: 0
Drivers: -
MCS-150 Form Date: -
MCS-150 Mileage (Year): 0 ()
Operation Classification: Unknown
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
103 East Spring Valley Ave Atlanta, GA, 07607
Phone: 404-699-9075

Mailing Address:
103 East Spring Valley Ave Maywood, NJ, 07607

Last Updated Date: January 7, 2014

Property Passenger Household Goods Private Enterprise


Type Common Contract Broker
Status Active None None
App Pending No No No


Type BIPD Cargo Bond
Required $750,000 Yes No
On File $1,000,000 Yes No

Authority History

Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.06/16/1995
Disposition Dt.

Active/Pending Insurance

Insurance CarrierTransguard Insurance Company Of America Inc.
Posted Date07/27/2010
Converage From and To$0 - $1,000,000
Effective Date07/23/2010
Cancellation Date

Insurance History

Insurance CarrierTransguard Insurance Company Of America Inc.
Converage From and To$0 - $1,000,000
Effective Dt. From and To 12/27/2009 - 08/26/2010 Cancelled

Insurance Address

CarrierRanger Ins. Co./Fairmont Specialty Ins. Co.
AuthJanelle Hungate
Address10777 WESTHEIMER, PO BOX 2807 HOUSATON, TX USA 77252


Inspection Type Vehicle Driver Hazmat IEP
Inspections 0 0 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A


Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving


Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 2
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

0< 3 driver insp.65%

Relevant Inspections : 1
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

0< 5 driver insp.80%

Relevant Inspections : 1
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0


Controlled Substances and Alcohol


Relevant Inspections : 1
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

2< 5 vehicle insp.80%

Relevant Inspections : 1
Total Inspections with Vehicle Maintenance Violations : 1
Total Vehicle Maintenance Violations : 1

Hazardous Materials (HM) Compliance

-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator


Average Power units : 2
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 2
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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