All My Sons Moving and Storage of Little Rock, Inc

All of my Mentally challenged children ...

What a great company. I love paying somebody to move me and get to move myself. I mean the main purpose of hiring somebody to move me was get in a workout for myself and pay somebody to make sure I got it. I'd definitely use this company again because they very professionally request a gratuity for doing half the job. Please, call Ken. He's a real leader that makes sure you sweat your ass off for their services. I'd laugh, if this was really a joke, but the only joke is these guys. And, they continue to do business. Don't worry about their 2.29 rating through the BBB, because Ken told me it is 4 something with Google. Hope I helped somebody to find their next mover, THEMSELF!!!

They were terrible.

They didn't even bring dollies. The whole thing should've taken two hours and it ended up taking almost three because they didn't have dollies and it was two big pieces of furniture to go upstairs and they admitted it to me, we could've finished in two hours, but then they still charged me the extra time and they also (when they gave me the price) didn't tell me on top of that price there was going to be a $20 fuel charge. As far as handling everything was fine, nothing was broken in that regard. The whole thing was just a bad experience, I'll never use them again.

They were just excellent

They just were excellent they worked really hard, they didn't damage stuff. They did a good job.

They told me it was 149 dollars it ...

They told me it was 149 dollars an hour and after they got everything loaded and moved to the new location. and it was nine hundred and something for four hours.

They did a great job and were quick.

It was great, They showed up it was pretty quick, had everything packed up, moved, there was no damage, they did a great job.

Very well

They came to our home. Packed it. Loaded it on the truck. We had more than anticipated. But they handled the job very well at the quoted price. We were very satisfied.

It was great.

It was great. All of it was great. They were really nice, they helped me get it all done, they didn't break anything, it was great. They charged me the same price they quoted me. Great behavior, perfect timing. They were actually 15 minutes early which was great and they got it all done.

Nice, friendly, fast.

They were very nice and very friendly and very fast. Very professional as well. The pricing was done just right. If I ever need them again, I would use them again myself.

Happy as a lark!

Everything was great. Happy as a lark. They've done a fine job for a good price.

They were pricey but they were ...

They were good. Very professional, very quick, very expensive.

Quick efficient timely

It was good. They were quick, efficient, timely. Arrived when they said they were going to, got the job done in a single day, got us up here and unloaded and did a good job.

The price I was charged was not what I ...

The movers were nice, they did everything quickly, didn't take that much time...but the price I was charged was not what I was told.

Left my table sitting in my front yard ...

This company was paid to move my father in law but they cancelled due to weather. The nursing home staff was able to move him with no problem. Since this company would not offer a refund we used them to move us recently. Even though we told them that there might be too much ice to complete the move that day they insisted on moving or said we would loose all the money we had already paid. I find this ironic since the only reason we were using their company was because THEY CANCELED on us previously. When they got there they said it was too icy to move our bed and dresser and would arrange another day to move it. Well two weeks later they will NOT RETURN my calls. Last I talked to them I was told it would be an EXTRA charge to complete the move! Not to mention they left one of the tables they were supposed to move just sitting in MY FRONT YARD at my old address! I have called and left at least five messages to no avail. I hope the owner mans up and completes his obligation in an honorable fashion. April and David Creech Live. Love. Laugh. Live. Love. Laugh.

DO NOT USE THIS COMPANY

Save yourself from being robbed and treated with disrespect. If you want details, read below. Overall terrible experience with this company. First of all we were told they could do the move in the AM like we needed, but when we reminded them we could start at 9AM and not 8AM, then they changed the time to "sometime in the afternoon". They told me they would call me BEFORE noon to let me know an exact time, which they predicted would be "2PM, or maybe sooner". Finally at 1:30PM, my wife had to call them and we were notified "probably around three". When my wife, who was taking care of our 9 month old, wasn't at our house at 10 minutes until three, they called us asking when we would be there. The moving guys were nice, but very unmotivated and not well trained. I did as much work loading and unloading as they did. And when we left to transfer the furniture, they got lost and I had to wait 20 minutes for them to find the destination....literally two exits from where we started. The worst past of this company is the administration. I do not know JASON's exact roll, but he is bad at everything he does. He charged me over $100 more than quoted and when I asked him about it he was VERY arrogant and basically took my furniture hostage until I no choice but to sign for the elevated price. It has been a long time since a business employee has caused me to use profanity!

It was more money than I had intended.

The movers and the moving was fine, I just had a little problem that they charged a $100 deposit and they failed to tell me it was non-refundable. So when I tried to cancel (because I was gonna change dates and stuff) that's when they informed me it was non-refundable. I had a problem with that and the fact that they charged $99 from their office to travel my place. I thought by me paying whatever I was paying for the move that should have been included.

Wouldn't recommend or use them again

They wouldn't unload the stuff until I paid their fee. They came over and their truck broke down - it took half an hour or more for them to fix it. They wanted to charge me from the minute their truck arrived, even though they couldn't put it anywhere because it wouldn't go. I got charged for that. The guys who loaded my stuff were friendly and nice but they broke the leg off of my washing machine - the little round wheel off - the bottom and I didn't know about it after they were long gone. They wouldn't take my stuff off the truck until I paid about $700 and I was quoted about $450. One of the guys who came to move me had spent half the time in the bathroom. I paid for three guys and they were only gonna send two. I said no, you better send three, I want to get this done. The third one spent half the time in the bathroom. Only two were actually doing the work and I got charged by the hour. He spent his time in my bathroom. I got charged for everything, all their problems. Him being in the bathroom, the truck stalling and everything. They put it on me - the customer. I won't recommend them. I won't use them again. The guys who actually moved me were nice but that was it. That was the only pleasant thing about it.

Outstanding customer service before ...

We called for a moving quote two weeks before we needed to vacate our apartment. The manager, Jason, walked me through the ins and outs of moving with a professional mover, since we hadn't used one before. I was impressed with his knowledge as well as willingness to take the time to share it with me so we would be better prepared for the move. He helped us understand how to help make the move more efficient. Our estimate was an hourly rate, and was about $5 per hour higher than other estimates. But no other company took the time on the phone to make sure all my questions were answered or seemed remotely as confident in his services. He told us how long it should take to do the move, which I thought was an overshot, but went with it. Turns out, it wasn't an overshot. It took an hour longer. I was kindof upset at that fact at first. But watching the guys work, they did all they could and moved as quickly as I saw possible. So, hey, it took what it took. He really sold me on the men that would be coming out. Background checked and family men, not some day laborers or kids with no experience. And he was right. Both men were super polite, courteous, and even pleasant to have in our home. NOT what I expected from the stereotypical rumor of movers. There was one minor damage. The guys slipped coming up a stair case and knocked a quarter size hole in the drywall. But, again very impressive, I didn't find that on my own, they actually came and found me to show it to me. At the end of the move, they mentioned it to the manager over the phone, and he had a man out two days later to make the repair. Painted the spot too. Couldn't ask for more. Great experience, loved not having to do the labor myself, and the professionalism and courtesy was second to none. HIGHLY RECOMMENDED!!!! Oh, even got a call after all of if was completed to make certain I was satisfied. Nice to see customer service is still high on someone's list.