American Van Lines East, TAMPA FL 33624 USDOT 1234455
Home > Florida > TAMPA > American Van Lines East

American Van Lines East

American Van Lines EastVerified MoverVerified Mover

here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for American Van Lines East. If you have used this moving company in the past and you wish to share your moving experience, Write a review on American Van Lines East

(14) Reviews
Accuracy of Estimate
Moving Services
Packing Services

36% Recommended based on user reviews

Write Review

Membership(s) & License Info.

License Info: US DOT # 1234455
ICC MC # 521897
IM # 1032
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 5/18/2004

If this is your business / listing, Click here to update your info.

American Van Lines East Location


American Van Lines East
9524 N Trask St

Contact Info

Toll Free: 866-470-1662
Phone: 813-269-9555
Fax: 813-269-8390

American Van Lines East: Gallery

No gallery items found!
If this is your business / listing
Click here to add your photos.
Click here to add your video.


No Photo Deb
April 30, 2014


They harassed us for MORE MONEY the day after they picked up our furniture. They held it HOSTAGE until they got more money. They delivered the furniture and personal belongings and broke about half of our china and STOLE a number of boxes of valuable china!!!!!!!!!! They ransacked my husbands TOOLS and stole his valuable items and then disconnected their phones! THEY ARE HORRIBLE I have filed police reports with local and Federal authoriies about their business practices and FRAUD!!!!


Quoted Price : $3,899.00
Actual Price : $7,899.00

No Photo Cynthia
March 26, 2014

Dishonest and Bad Attitude

Only in Florida. I am a single women and I think the movers took advantage of that. They picked up boxes and threw them around like savages. There was no gingerness with my belongings whatsoever. They complained about my faux mantle and said there would be a bulk charge. NO ONE EVER CAME OUT TO GIVE A VISUAL ESTIMATE. THEY SUCK YOU IN WITH A CHEAP ESTIMATE AND CHARGE YOU UP THE WAZOO DURING THE MOVE. They don't allow your own blanketing, etc. THEN THEY TRY TO FINEGAL A TIP WITH ALTERING THE TIME OF THE JOB. ABSOLUTELY DISAPPOINTED AND IRKED WITH THIS COMPANY. THEY HAVE NOT RETURNED ANY OF MY CALLS EITHER. DO NOT USE!!!!

Origin : Venice, Florida
Destination : Ruskin, Florida

Quoted Price : $389.00
Actual Price : $1,127.00

No Photo Eric
February 28, 2014

Dishonest estimate, didn't complete ...

Short and quick. We had a local move. The price they quoted over the phone was not honored because they added costs that weren't mentioned and packing materials are 3x the normal price. They were not able to fit all the items from our home into the truck and said we would need to pay for a second trip. We were in a 3bd condo! We opted to move the rest on our own. Finally, I had my watch box with $2500 worth of watches stolen. When asked about it they said, file a police report because there was nothing they could do because according to them everything was off the truck. Do they think when their guys stole the watches they would leave them on the truck? I just wanted to add to the long list of horrible complaints. Their claims form and department is a scam too. You sign a paper indicating that all the boxes are off the truck when you pay the bill, then they use that form to say they are not responsible for anything missing. How are you supposed to know if something is missing until you open the boxes?! You don't and they know that.

Origin : Tampa, FL
Destination : Riverview, FL

Quoted Price : $589.00
Actual Price : $988.00

No Photo Laura
December 17, 2013


WORST MOVING COMPANY! These people charged me nearly 3x the original estimate, took double the time to deliver my items from Florida to Boston, MA, broke a sentimental piece of furniture, and lost my entire closet! my estimate they cost me at least $15k+!

Origin : Orlando, FL
Destination : Boston, MA

Quoted Price : $1,300.00
Actual Price : $3,100.00

No Photo Helen
October 15, 2013

They overcharged me

It was bad. They under-quoted and over-charged. They quoted $1,100 and charged me almost $3,000. I received all the services that I requested. The movers themselves were great. The workers were excellent but their misquoting and billing is fraudulent.

Origin : Saint Petersburg, FL
Destination : Lady Lake, FL

No Photo Rolanda
October 2, 2013

Organized move

It was okay. The pricing was reasonable. I did receive all the services that I requested. The packing was done to my satisfaction. I would recommend them. The crew was good. They were on-time and friendly to me.

Origin : Tampa, FL
Destination : Westchase, FL

No Photo Lauren
September 10, 2013

Extreme Disappointment

The estimator underestimated the move, then blamed it on me. He told me I could take my trees, but the movers said that was illegal. So I lost my trees. I feel very cheated.

Origin : Tampa
Destination : Palm Bay

Quoted Price : $623.00
Actual Price : $825.00

No Photo Elisabeth
September 5, 2013


I contracted Am Van Lines EAST (do not confuse with reputable movers) on N Trask St-Tampa in April to move me to SE Orlando in May. I was quoted $427 and advised it shouldn't go over much more than that price-WRONG! I ended up paying 1389 which included well over inflated pricing for tape, bubble wrap, etc. The movers damaged my high end furniture and told me I'd be reimbursed...NOT! All I got was a run around for months and never received a penny stating I could not prove they even moved the items as I didn't have an inventory slip. In addition, I had art work and a foyer mirror that was stolen along with missing boxes. I asked them three times for a copy of the inventory list and subsequent times after wards as they indicated they would mail me one...NOT again! I have filed with the W FL BBB which indicated they had 52 complaints against AVLE!!! I also filed with the FTC and other consumer sites. PLS do NOT USE these thieves and research any mover BEFORE you contract. I thought they were affiliated with American Van Lies...NOT!!! DO NOT BE FOOLED!

Origin : Safety Harbor FL
Destination : Kissimmee FL

Quoted Price : $427.00
Actual Price : $1,389.00

No Photo Karen
August 4, 2013

Bait and Switch

They do not honor their word! They quote low to get your business then change the price when they get to your house, hoping you will be too desparate to refuse then if you can and do cancel they keep your Deposit! Its a scam and they are under Investigation! Do not trust a word they say!

Origin : Tampa, Fl
Destination : Newark, Ne

Quoted Price : $798.00
Actual Price : $1,350.00

No Photo Bob
February 19, 2013

An organized move

They seemed to be efficient. They didn't waste time. They were good. The prices were fair, I would think. The crew members were very good. They were on time. Packing was satisfactory. No advice for customer service team.

Origin : Sarasota, FL
Destination : Bradenton, FL

No Photo Anonymous
February 19, 2013

Shakedown Artists

This was a shakedown from the start. They saw an opportunity to exploit a senior citizen and took full advantage of it. If you do an internet search on this company, you ll find repeated complaints similar to mine. Please heed my warning and steer clear of American Van Lines East at all costs! I contracted American Van Lines East, Inc. out of Tampa, Florida to move all my household belongings to a storage unit 15 minutes from my house. A representative of the company came by my house and gave me an estimate of $315, which he said included the limited remaining wrapping required on my items. He said it was easy in and out in a couple hours. I signed the estimate agreement and provided a deposit to confirm the move. On the day of the move, two men arrived and told me the move would now cost me $700 because it will take 6 hours. They said I had to pay extra for bubble wrap and their time to wrap, which is counter to what the original estimator had indicated. When I called the company s office to protest, they said it really will not take that long and that they just provide the worst case price. They said it would more likely be around $450. Since I was already set to move that day, I said OK and the men started loading the truck. Three hours later, the truck was on the road with my belongings. About 2 minutes away from the storage unit, the moving truck broke down (the alternator, they said). They told me they had to have the truck towed away for repairs with my contents inside and they d return the next day to the storage unit to deliver my possessions. They assured me my stuff would stay on the truck untouched and secure. When they pulled up to the storage unit the next day, they were in a different truck. They had transferred my belongings to this second truck. When they opened the back of the truck all of the contents were strewn throughout the truck as they had hastily thown all the items from the first to the second truck. I also quickly realized that many of my items, including, but not limited to, boxes, mattresses and furniture were wet and damaged because there was a hole in the roof of the truck and it had rained in. It already smelled of stagnant water and mildew. I was distraught and began to cry when I realized how much of my stuff was ruined. The movers said they would transfer the contents of three of the wet boxes to dry boxes, but I d have to pay for the dry boxes and the time it took them to transfer the items! Prior to unloading anything, they told me they would not cover any damages and handed me an invoice for $660. They said unless I agreed to pay the invoice and sign a waiver releasing them of all liability, they would not unload my possessions. I refused to sign anything because the way everything was thrown around the truck I had no way of determining exactly what was damaged. They immediately closed the back of the truck, locked it and drove off with all my stuff, threatening to throw it all away if I didn t pay my bill a

Origin : Tampa, Fl
Destination : Tampa, FL

Quoted Price : $350.00
Actual Price : $1,000.00

No Photo Brian
January 15, 2013

Very unpleasant experience

Part of it was my fault, part of it was their but it wasn't very satisfactory from couple of view points. Number one - I talked to the guy that called me to try to sell the services. I told him what I wanted. I said I have nothing of value and I don't need anything to be wrapped or anything like that because if you rip something I can just throw it away. I don't have a damn thing worth doing anything to. He agreed to all that and when the movers actually arrived there, they said its gonna be additional $150 because we have to wrap your mattresses and your sofa. So I said no we don't. So I called him back. He told them they didn't had to I would sign a waiver to allow them to do that. After that they got quite surlily. The three guys that were moving - they broke my tv stand. All I really wanted them was to move the big stuff because I figured I could get the small stuff. I haven't got lot of money. I am a retiree. I had to pay rent here and I had to pay rent there and all that stuff. I was trying to get by. So I told them I just want the big stuff moved. What wasn't big, they just threw it aside. They didn't put it aside. They didn't do anything with it. They just threw it on the floor. Then when we finally got here to my new place, one of the guys stepped in with dog crap and tracked it right across my two bedrooms. When he discovered that, he cleaned of his shoe on my carpet and went back out. I said you guys got something to clean that up and he said no. I said What ! You just gonna leave that on my carpet. I said its a brand new apartment. He said I know that but we don't have anything to clean it up with. I was a little bit perturbed about that. When I left I said I guess there is no extra charge for the crap on my carpet. He said no extra charge. Anyway they went. So I called the guy back the next day that I have done the order through and I gave him all this information. He said the next time you call me I will send a different crew. I said you will never hear from me again. I tell you that right now. You will never hear from me again because that don't fly with me. I am paying money and you agreed to do certain things and then you didn't do it. I have a couple of things broken that they never mentioned that. I didn't discover till after they were gone. I wasn't very pleased with that.

Origin : Oviedo, FL
Destination : Fern Park, FL

No Photo Ira
September 11, 2012

Speedy and solid service

I would say that they moved our furniture exactly the way we requested that they move it, and very quickly. They also packed everything- from the TV, to dressers, to China cabinets, tables and chairs very quickly. But they didn't tell us that they couldn't move our stuff without double wrap and boxes and that they would charge us extra for that. So, we ended up paying more.

Origin : Tampa, FL
Destination : Westchase, FL

No Photo Robert
June 2, 2012

Great Movers

They showed up on time friendly and professional. guys worked hard and got move done ontime. the only set back was the rain. Never told it would cost more to wrap furniture to protect it from thee rain untill the showed up day of move. Overall it was a great move.

Origin : Lutz, FL
Destination : Land O Lakes, FL

Quoted Price : $316.00
Actual Price : $458.00

American Van Lines East, we provide valuable service to our customers in relocating process. To carry your memory filled possessions and for their safety, we are here to help you with our committed work ethics. We try our maximum with our effort to satisfy the customers with our service. We can be contacted through the local Orlando Moving Company for the moving budgets. The packing and other services will be done by our team with uttermost care. We will be after the safety and smooth delivery of the goods to the given destination.

Our professional packers load and unload one full bedroom apartment in a matter of three hours. We maintain such professionals, sine we select the labors who attended a minimum 40hrs training schedule to learn the techniques before they attend their first task. So you can completely rely on our team regarding the safety of the goods. We provide discount coupons on every move, to make the exchange surprise and comfort.

Every enquiry you write to us will be answered. In very rarest moment if there happens to be damage for your goods, we review your claim to rectify the damage, with the details provided through mail. Our service will sound more effectively through our existing customer’s testimonials. Few of our customers are relocated more than thrice with the trust on our professionalism and of course with complete satisfaction. We welcome our customers with any kind of relocation at any range of the company. We are the movers with "The Name You can Trust" for relocation.

Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 3
MCS-150 Form Date: 9/4/2008
MCS-150 Mileage (Year): -
Operation Classification: Auth. For Hire
Carrier Operation: Intrastate Only (Non-Hm)
Cargo Carried: Household Goods

Business Address:
9524 N Trask Street Tampa, FL, 33624
Phone: 813-269-9955
Fax: 813-269-8390

Mailing Address:
9524 North Trask Street Tampa, FL, 33624

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise


Type Common Contract Broker
Status Active None None
App Pending No No No


Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Auth TypeHousehold Goods Common Carrier
Original ActionGranted
Original Action Dt.05/06/2005
Disposition Dt.

Active/Pending Insurance

Insurance CarrierProgressive Express Insurance Company
Policy/SuretyCA 1522548
Posted Date04/02/2012
Converage From and To$0 - $750,000
Effective Date04/17/2012
Cancellation Date

Insurance History

Insurance CarrierCastlepoint Florida Insurance Company
Converage From and To$0 - $750,000
Effective Dt. From and To 04/17/2011 - 04/17/2012 Cancelled

Insurance Address

CarrierAdriatic Insurance Company


Inspection Type Vehicle Driver Hazmat IEP
Inspections 3 4 0 0
Out of Service 0 1 0 0
Out of Service % 0 25 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A


Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving


Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 1
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance


Relevant Inspections : 5
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

1.9< 5 insp. w/viol.80%

Relevant Inspections : 5
Total Inspections with Driver Fitness Violations : 1
Total Driver Fitness Violations : 1


Controlled Substances and Alcohol


Relevant Inspections : 5
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

4.71< 5 vehicle insp.80%

Relevant Inspections : 3
Total Inspections with Vehicle Maintenance Violations : 2
Total Vehicle Maintenance Violations : 2

Hazardous Materials (HM) Compliance

-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator


Average Power units : 1
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 1
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

Here are a few more moving companies in the Tampa, Florida

  • 9207 Palm River Road, Tampa, FL 33619

    (1) Reviews
  • 4516 Castaway Drive #6, Tampa, FL 33615

    (1) Reviews
  • 11812 Classic Lake Way, Tampa, FL 33635

    (1) Reviews
  • 5503 Pioneer Park Blvd, Tampa, FL 33634

    (1) Reviews
  • 7402 N 56th St #100, Tampa, FL 33617

    (1) Reviews
  • 120 South Church st #211, Tampa, FL 33609

    (19) Reviews
  • 4938 E Busch Blvd, Tampa, FL 33617

    (1) Reviews
  • 1419 East 4th Avenue , Tampa, FL 33605

    (5) Reviews
  • 5126 Le tourneau Circle, Tampa, FL 33610

    (3) Reviews
  • 4624 Eagles Falls Place STE A, Tampa, FL 33619

    (11) Reviews
  • 9420 Lazy Lane, Tampa, FL 33614

    (12) Reviews
  • 7379 Bonita Vista Way, Tampa, FL 33617

    (12) Reviews
  • 5105 West Clifton Street, Tampa, FL 33634

    (2) Reviews
  • 9524 North Trask Street, tampa, FL 33624

    (29) Reviews
  • 1730 SE Lambright St, Tampa, FL 33610

    (1) Reviews
  • 2001 E 2nd Ave Unit 25, Tampa, FL 33605

    (1) Reviews
  • 104 East Fowler Ave, Tampa, FL 33612

    (2) Reviews
  • 5415 Pioneer Park Blvd, Tampa, FL 33634

    (1) Reviews
  • 6012 Williamsburg Way, Tampa, FL 33625

    (1) Reviews
  • 5301 Oakwood Ct, Tampa, FL 33610

    (1) Reviews

Find Other Moving Services

Make a successful move with the right one of these Movers in TAMPA, FL here.

Browse through the best of TAMPA, FL Auto Transport companies to move your car.

Top rated TAMPA, Florida International Movers for a perfect overseas move.