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Stress Free Movers-NC

Stress Free Movers-NCVerified MoverVerified Mover

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1.3(3) Reviews
Accuracy of Estimate 1.7
Moving Services 1.0
Packing Services 1.7
Professionalism 1.0

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 3324377
ICC MC # 1058384
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 11/18/2014

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Stress Free Movers-NC Location

Address

Stress Free Movers-NC
3123 Cedar Park Rd UNIT D
GreensboroNC 27408 USA


Contact Info

Toll Free: 336-617-3005
Phone: 336-617-3005



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Reviews

No Photo Naomi
October 12, 2020

1.0

Nightmare Move, Overcharged, Arrived ...

The service started out great. Within an hour after requesting a quote, I was called, and Richard/Jerry who I spoke with initially was very professional and efficient. The pick up of my items went smoothly. But that is where the professionalism ended. It's hard to know where to start. On September 11th, I was told that my items would be loaded within 2-3 days. I didn't hear anything after that, so I emailed and left several voicemails and got no response. Finally, after 4 weeks of numerous attempts to contact them, and getting no response the driver calls me on October 7 at 7pm to tell me they are delivering my items the next afternoon. They explained that they would accept cash only, and that they no longer accept money orders. I explained that I couldn't get $1700+ in cash by the next day. The driver then said they could accept a payment via zelle. On Thursday October 10th, at 2pm they text me to tell me they were 7 hours out and would not arrive until 8-9pm. However, they did not arrive until 11.30pm! I sent $1742.95 via the zelle app to Stress Free Movers. After they began to unload, the driver came over to say that I must pay in cash because the payment wouldn't post for 1-3 business days. I had already sent the money and it posted on my account, but the driver insisted I pay in cash as well. When I couldn't, they reloaded the van, and said I would be charged a $500 re-delivery fee. At 1am that night, the driver texted me to say 'Cancel transaction and we will be collecting cash tomorrow of 1742.95 + 500 redelivery fee. Total of 2242.95. Will be contacting you between 8 and 9am'. They didn't understand that the money had already posted on my account. In the end, I had to run around in the morning, hit 6 ATM's and move money around in my accounts so I could get the cash to have my items delivered. I have now paid a total of $3,985.95, and I am waiting for $1742.95 to be returned to my bank. It's impossible to get hold of anyone, No one responds to emails or phone calls. To summarize, I have definitely been scammed. What moving companies deliver at 11.30 at night? I am a single woman and I was bullied and intimidated by 2 men to give them more money. Also, some of my items were missing, and they left their trash in my driveway. Oh, and this company works with Budget Van lines, so take a look at that company for more info as well. I expect a response, and the $1742.95 back in my bank, from this company within 72 hours.

Origin : VA
Destination : WY

Quoted Price : $3,793.95
Actual Price : $6,036.90

No Photo Al
October 1, 2020

2.0

Stress Free Movers stole my furniture

Took them almost 6 weeks to deliver my property after they gave me a 3 to 10 day quote. Several items were missing when they delivered my property. The “office” said they would call me right back because they were “searching the warehouse” for the missing items. It has been almost two months now. I call everyday and they don’t answer my calls.

Origin : Virginia
Destination : Arkansas

Quoted Price : $1,700.00
Actual Price : $1,700.00

No Photo Hardik
August 4, 2020

1.0

MOST HORRIBLE Company Ever

Most horrible company EVER! Stay away, they promised to pick up our stuff from Louisville on June 13 - did not show up till June 19 !! Charged extra almost $3000 for small stuff like 'inter state fees' 'fuel charge' etc when everything was covered. Promised to deliver on July 19 - Today is Aug 3 - Almost 3 WEEKS and still no news, no furniture.. Never picks up the phone, I have lost all hope and money and furniture. Writing this so you can beware. They are the classic bait and switch company. Will promise lower cost and good service so you buy and then eventually you end up paying more $$ and horrible service and may not even get the stuff like me. DO NOT USE THEM! Would give them negative stars. Do yourself a favor and stay miles away from them!

Origin : Louisville
Destination : Fremont

Quoted Price : $5,200.00
Actual Price : $9,900.00


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