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Topline Moving and Storage Inc

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3.5(16) Reviews
Accuracy of Estimate 3.3
Moving Services 3.6
Packing Services 3.7
Professionalism 3.5

65% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1777365
ICC MC # 648413
Insurance: On file: $750,000
Required: $750,000
Year of Estd: 5/21/2008

Hours of Operation

Monday- Friday 8AM - 6PM Saturday -Sunday 9AM - 4PM


Payment Options

Credit Card, Postal Money Order, Cash


If this is your business / listing, Click here to update your info.

Topline Moving and Storage Inc Location

Address

Topline Moving and Storage Inc
12102 Conway RD
BeltsvilleMD 20705 USA


Contact Info

Toll Free: 866-855-8867
Phone: 240-264-1818
Fax: 240-264-1838



Topline Moving and Storage Inc: Gallery


Reviews

No Photo Zack
July 18, 2019

4.7

They were Awesome

These movers were quick and efficient. The crew members were awesome. Everything was good. Got right to work.

Origin : Rockville, MD
Destination : Arlington, VA

No Photo Jesse
June 4, 2019

1.8

Cost Way More Than What Was Quoted

On June 4,2019,Top Line Moving and Storage charged my Bank of America Visa card $400 for a storage fee that I did not agree to. The storage fee that I agreed to was $110 per month. In addition,the card they used was issued to Top Line Moving and Storage to pay for moving expenses only! At no point did I authorize a automatic debit totaling $400 for monthly storage fees. I have notified Top Line about this fraudulent activity. %0d%0a%0d%0aAdditionally,a fraud report was filed against Top Line Moving and Storage with the police department and my bank. Do not do business with these guys unless you want to be charged way more than what you agreed to in the agreement.

Origin : Beltsville, MD
Destination : Beltsville, MD

Quoted Price : $110.00
Actual Price : $400.00

No Photo Anonymous
October 19, 2017

4.8

It was a wonderful experience

It was a wonderful experience. They came in a timely manner, they packed everything up, they delivered in a timely manner, unloaded everything, nothing was broken. I couldn't ask for anything better.

Origin : Quantico, VA
Destination : Jacksonville, NC

No Photo Jessica
July 10, 2017

4.5

Satisfied, but...

I was satisfied with the move, but I did end up paying more than what I was quoted. I was quoted for 2 people, they brought three, it took an hour less than the minimum 4 hour required time and I was still charged that full price. Then on top of that I was charged to move things, even though they chose to wrap things up , because i didn't have things wrapped up before hand. I told them they could put it on the truck and go, but they chose to wrap things up and charge me for the wrapping paper and the tape and to unwrap and all this other stuff that was already included in the quote. So when my final bill was $120 more than I expected, I was pretty upset, then they wouldn't take my coupon that was printed off their website, which they told me they would accept. It was efficient but not great customer service.

Origin : Silver Spring, MD
Destination : Washington, DC

No Photo Michael
June 27, 2017

5.0

They Were Great!

Showed up on time, loaded up in short period of time, took good care of everything I was shipping. Arrived and unloaded to where I wanted it to be. Nothing was broken, everything worked out well. I shipped out a motorcycle and some good and everything arrived in pretty good shape.

Origin : Arlington, VA
Destination : Cedar Park, TX

No Photo Adam
April 25, 2017

5.0

The best moving company!

We moved 2 bedrooms and it was a rainy day,all of our furniture was covered and protected,no damages! The crew work very professional and efficient. Will definitely use them again.

Origin : Silver Spring, MD
Destination : Reston, VA

Quoted Price : $900.00
Actual Price : $1,200.00

No Photo Allan
December 16, 2016

4.5

Topline

Very professional, came on time had no problems. will recommend them to everyone I know

Origin : Rockville, MD
Destination : Silver Spring, MD

Quoted Price : $495.00
Actual Price : $625.00

No Photo Theresa
July 7, 2016

2.2

They hit me with $300 more than what I ...

I wasn't happy. It wasn't that I wasn't happy with their performance--they came on time, they picked up furniture, they moved it to where it had to be, there was no damages. What I wasn't happy with was they hit me with $300 more than what I was quoted.

Origin : Towson, MD
Destination : Wash, DC

No Photo Michael
January 15, 2016

The loaders were average but the ...

They were prompt, they were quick, they were efficient, but ... I did have some issue with the level of care. When they unloaded, one of my kitchen chairs was substantially damaged ... That quite honestly was just carelessness. ...So that was the biggest thing. The other thing, I was missing a lamp shade and a high end floor mop that actually cost quite a bit of money ... I called the company, they said they would look in the storage. ...The woman (who up until them had been very efficient) ... She said she could fax me the next day once the owner was there ... They never got back to me. ...I was disappointed in those three components, but everything else was good. ...The two guys who unloaded me were excellent, they were very careful, they noticed the broken chair and alerted me to it and made note of it and took a picture of it. They were very quick unloading, they were done before I knew it.

Origin : Washington, DC
Destination : Grove, NJ

No Photo Brian
November 11, 2015

3.0

You could pick up the tension between ...

It was OK. In terms of the price, it was the best I found. The movers were nice--they kinda argued with one another. You could pick up the tension between the two people they sent. The biggest issue I had was with the people I talked with on the phone.

Origin : Alexandria, VA
Destination : Washington, DC

No Photo Trevisia
October 29, 2015

1.8

Very bad experience.

They sent two people, on person didn't do anything hardly. It took them hours to do what should have been done - I had packed up everything myself, so they were just moving the boxes. They started filling up one truck and brought another truck and had to empty that truck. ... They quoted me $1,500 they charged me $2,500, then they said they were discounting me an hour and half it took them to take my stuff out of one truck to another. They charged me for a return trip they never made.

Origin : Falls Church, VA
Destination : Muhlenberg, NJ

No Photo Bhavana
September 22, 2015

5.0

The movers were fast and didn't damage ...

The moving experience was really good because they're very fast. They're very perfect in what they do. The packing and the moving went really quick ... Nothing is damaged, everything came in a very safe condition.

Origin : Baltimore, MD
Destination : Jeffersonville, PA

No Photo Sreejayan
August 12, 2014

3.5

The company was professional and ...

It was good, it was professional. We were moving from Virginia to North Carolina so it wasn't too far. It took almost like 5 days for me to get the stuff, but they ensured they'd deliver the stuff before the July 4th weekend even though that was a busy weekend for them.

Origin : Lucketts, VA
Destination : Cary, NC

No Photo Candi
July 24, 2014

1.0

It was horrible

They lured me in with one price. When the movers got there they changed the price. With the delivery, it took two weeks longer than they said it was going to take. When the movers got to my place, I had to call the cops because the mover was refusing to park where I was telling him to park to unload the stuff into my garage. Then he was telling me he was going to have to charge me extra because he was going to have to walk it down the street into the garage because he didn't want to move the truck and that my only other option was for him to leave and charge me daily for storage until I figured out whether or not we were going to move it through the front or get a shuttle. The cops ended up coming and mediating and having him move to where I was asking him to move and putting him where I was asking him to put everything. I watched them take everything down and they just manhandled and mistreated everything. I haven't unpacked everything, but I'm pretty sure there's a lot of broken things. They were just dropping boxes. They busted a box open from another shipment right in front of me and tossed everything back in the box carelessly. It was just horrible. And they left trash outside my house.

Origin : Washington, DC
Destination : Denver, CO

No Photo Anonymous
July 14, 2014

4.2

All in all I was happy

They were on time, although there some initial problems in scheduling. They were communicative, they told me what was going on. It was delayed about three or four hours, I understood it was no big deal and at least they came there that day. The employees were good, treated everything as if they owned it. They packed it well and on the end similarly, the truck came when promised. Albeit I didn't know until a couple of days before but I guess that's with all moving companies. The quote was a little over budget but it was a little over weight, so all in all I was happy.

No Photo Danny
November 21, 2012

1.0

Very displeased with their service

They didn't bring extra boxes for packing and I had to give them garbage bags. After reaching the house the lead mover said I had to pay him now. I argued that I would be paying after the job is finished. They threatened if I don't pay they would take the truck back.

Origin : Arlington, VA
Destination : Waldorf, MD

No Photo Edward
October 16, 2012

4.2

Great move from beginning to end

I greatly appreciate the movers who did my recent move. They were quick and careful at the same time. They were on time, friendly and didn't break anything. The estimate was also favorable and I would surely recommend their service to my family and friends.

Origin : Glen Burnie, MD
Destination : Donegal Springs, PA


Topline Moving and Storage, Inc., we a leading Maryland, Virginia, and Washington DC company serve the people with their relocation needs. Our company is licensed and insured so that the customers can take their decision with confidence. We are graded with A+ by the Better Business Bureau record. Our employees are well trained who actually stands strong behind the success of our business. Every exchange in a business happens first by building trust between parties which makes our customers to refer our services to others. We give maximum surprises with our service.

We involve in the shifting process with complete dedication so that your possessions will be handled carefully. Our experts will guide you to choose the things which you wanted to carry along and the things you don’t want to carry. We make all the packing, loading, unloading and unpacking in the estimated time. The estimation for the entire assignment will be done by the specialist who stays fixed throughout the process to avoid unexpected shocks in your billing. According to the estimation we provide staffs to help you relocate. We believe in your belief of carrying memories along with your possessions and hence handle your things carefully to keep you stress free.

Our climate-controlled store house is made available for the customers who are in need. The choice of the material to store is up to the customer. The senior citizens can avail discount of 5- 10% on storage. You can store any number of large house hold things in our store room which is located in Washington, where your things will be secure. For further clarification we are pleased to be contacted.

Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 1
MCS-150 Form Date: 5/18/2010
MCS-150 Mileage (Year): -
Operation Classification: Auth. For Hire
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
12102 Conway Rd Beltsville, MD, 20705
Phone: 240-264-1818
Fax: 240-264-1838

Mailing Address:
12102 Conway Rd Beltsville, MD, 20705

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.07/26/2012
Disposition
Disposition Dt.

Revocation

Auth TypeCommon
1st Served Date06/01/2012
Effective Date07/05/2012
ReasonInvoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierProgressive Casualty Insurance Company
Policy/SuretyCA 2305298
Posted Date07/15/2013
Converage From and To$0 - $750,000
Effective Date07/16/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierNational Casualty Company
Policy/SuretyCTO1387184
Converage From and To$0 - $750,000
Effective Dt. From and To 11/29/2012 - 07/16/2013 Cancelled

Insurance Address

CarrierCarolina Casualty Insurance Co.
AuthCherie Gilliard
AddressP O BOX 2575 JACKSONVILLLE, FL USA 32203
Telephone800-874-8053 7025
Fax900-363-8088

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 4 5 0 0
Out of Service 1 2 0 0
Out of Service % 25 40 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
5< 3 insp. w/viol.65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 1
Total Inspections with Unsafe Driving Violations : 1
Total Unsafe Driving Violations : 1

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
2.62< 3 insp. w/viol.65%

Relevant Inspections : 4
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 1
Total Hours-of-Service (HOS) Compliance Violations : 1

Driver Fitness

MeasurePercentileThreshold
2.25< 5 driver insp.80%

Relevant Inspections : 4
Total Inspections with Driver Fitness Violations : 1
Total Driver Fitness Violations : 1

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 4
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
0< 5 vehicle insp.80%

Relevant Inspections : 3
Total Inspections with Vehicle Maintenance Violations : 0
Total Vehicle Maintenance Violations : 0

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 1
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 1
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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