Vanguard Moving Services LLC, Boca Raton FL 33432
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Vanguard Moving Services LLC

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(21) Reviews
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Membership(s) & License Info.

License Info: US DOT # 3728331
ICC MC # 01315088
Insurance: On file: $300,000
Required: $300,000
Year of Estd: 4/11/2018

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Vanguard Moving Services LLC Location

Address

Vanguard Moving Services LLC
433 Plaza Real STE 275
Boca RatonFL 33432 USA


Contact Info

Phone: 561-345-0531



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Reviews

No Photo Laur
January 19, 2024

RUN AWAY - DO NOT USE THIS COMPANY

This company purposely under quoted us to get our business. I made the mistake of telling Vanguard what a pod company quoted us for a 16footer - $6500. As we went room by room to get a quote from them,I explained all the boxes,furniture etc. we had. Van Guard only put the large items on inventory sheet and did not put smaller things like snowboard bags,blanket ladder,etc. He then forced me to sign the inventory sheet he sent over via email within minutes and wouldn’t hang up phone until I did so. The quote he ended up giving us - yup you guessed it $6551. Exactly what the pod was but this guy promised a semi truck partitioned off with metal dividers so our stuff was secure,and a crew of 5 men (2 drivers and 3 loading/unloading),AND delivery within 7 days (expedited which was included). We were also required to put 30% of quote down immediately. They informed us that we had to wrap all our own furniture with moving pads/tape/wrap. The day of pickup - two men in a box truck show up. The first lie from Vanguard. Movers said “you wrapped everything,you didn’t have to that’s included” - another lie from Vanguard. The mover stated “you have significantly more stuff than on inventory sheet,I have to run numbers”. I informed the man from Moving Logistics Inc. that Vanguard was aware what we needed as far as space and the items included: 16footer,3 bedroom 2 bath 1600sq feet apartment. The man from Moving Logistics came back and stated we needed to pay 40% MORE than the original quote for a total of $9100. We contacted Vanguard and informed them of the issue how they significantly under quoted us just to match the pod cost. The supervisor continued to blame us and stated it was our fault as we signed the inventory list and they were not giving us our money back. We asked to speak w/ manager and he said “it’s a weekend,Im the only one available and they’ll tell you the same thing anyways”. As we’re back into a corner with no other options,30% already paid,pod cancelled we had no choice but to move forward. Two hours into loading the movers tell us they don’t have enough room and have to dispatch ANOTHER truck but at no cost and arrival 4 days after first delivery. So because Vanguard under quoted us we were financially burdened day of AND inconvenienced with our stuff being separated with different drivers and arriving at different times. The first truck was delayed by 2 days due to winter storm - definitely understandable. However upon delivery our mirror was broken,our entertainment center was broken and furniture dented. Now we’re 2 weeks after our initial pick up and our second truck has not arrived. When contacting moving logistics four days in a row they’re unable to tell us where the truck is at AND they said we have 7-21 days to deliver as the second truck was not paid for expedited move. Vanguard is an AWFUL company and they broker out to moving companies that are not professionals or licensed. DO NOT USE THIS COMPANY!

Origin : California
Destination : Ohio

Quoted Price : $6,500.00
Actual Price : $9,000.00

No Photo Stephen
August 18, 2023

Scam!!!!!! Don’t hire!!!

BE AWARE!!!! SCAM company!!!! They are not a miving company!! They are brokers who scam you in big amounts of money and set you up with moving companies who will rip you off like you’ve never seen before. I hired them to move from LA to Miami . My original quote was 3.6k,when the movers arrived I was told I have much more since the broker had written down the list wrong and I was charged double 5k for them to load up my stuff. Then once everything was loaded I was told another 3k will be due soon delivery in miami. Blew my mind how 3.6k gone to 9k to move 1100 cubic feet. This company will not answer your phone call anymore once your stuff is loaded and my items set for 16 days in LA without being transferred to miami!!! DO NOT hire them. You can get legit miving companies like northstar miving or so and will pay less!! Scammers big time. I didn’t se e their reviews until it was too late!! So trust what people are saying!!! This company is the worse scamming company I have ever done business with.

Origin : Los Angeles
Destination : Miami

Quoted Price : $3,600.00
Actual Price : $9,200.00

No Photo Thomas
June 9, 2023

Quite Lucky!

They were able to disassemble and reassemble furniture with ease. We were quite lucky in that we got the keys early, but we were completely finished by about 2 pm! We would definitely use them again.

Origin : Jackson, MI
Destination : Mississippi, MI

Quoted Price : $4,333.00
Actual Price : $4,111.00

No Photo David
June 7, 2023

Five stars!

Great experience on the go. Burned when you move with Vanguard Moving Services. The manager and the guys were great and brought packing materials and packed everything up. I will hire them again.

Origin : Woodland Hills, CA
Destination : California City, CA

Quoted Price : $4,100.00
Actual Price : $4,000.00

No Photo Marlon
June 7, 2023

Very Efficient!

The managers, staff and I highly recommend this company. He and his colleagues were on time, very efficient, friendly and very competitively priced. We've stopped by twice with no problems and will go back to the manager when we move.

Origin : Columbus, OH
Destination : Ohio City, OH

Quoted Price : $4,650.00
Actual Price : $4,450.00

No Photo Bobby
June 7, 2023

Truly Efficient all the way

Thank you for following our beauty salon. Hello, you got rid of stress very well. Your staff is very competent. I am satisfied with my work. I would highly recommend their services to everyone.

Origin : Fort Worth, TX
Destination : Dallas, TX

Quoted Price : $4,100.00
Actual Price : $3,998.00

No Photo Norman
June 6, 2023

Crew was Great!

They were happy to help us move. The crew was great. They came and began to collect everything carefully. All items were replaced on time. I highly recommend Vanguard Moving for any move.

Origin : Seattle, WA
Destination : Washington, WA

Quoted Price : $4,320.00
Actual Price : $4,100.00

No Photo Brandon
June 2, 2023

Very Efficient!

All crew members were friendly, prompt and very efficient. When they arrived, I was still packing a few things. They went to help us and everything was ready for the new place! No damage to movement.

Origin : Napa, CA
Destination : California City, CA

Quoted Price : $4,330.00
Actual Price : $4,222.00

No Photo Bruce
June 2, 2023

a great job!

The staff did a great job. At the end of the hour-long session, they were exhausted, but asked if there was anything left. 100% willing to order again for the next step. Thank you!

Origin : St. Marys, GA
Destination : Georgia, GA

Quoted Price : $4,250.00
Actual Price : $4,100.00

No Photo Clayton
June 1, 2023

Quick Job!

Nothing was damaged and they got the job done quickly. Above all, they charged me a very good rate. Team was awesome! My move went all good thanks to them.

Origin : Binghamton, NY
Destination : New York, NY

Quoted Price : $4,320.00
Actual Price : $4,210.00

No Photo Robert
June 1, 2023

they do best!

They went above and beyond. Moving the worst. They made my day, doing what they do best. Thanks manager and team! These guys did a great job wrapping and moving everything and even helped me put my desk back together.

Origin : Charlotte, NC
Destination : North Carolina

Quoted Price : $4,321.00
Actual Price : $4,100.00

No Photo Stuart
May 29, 2023

Outstanding!

Moving is a stressful experience! However, it is manageable with assistance. I'd give them a 10 if I could, and I'd hire these movers again in a heartbeat. The team that assisted was outstanding!

Origin : Concord, NH
Destination : New Hampshire, NH

Quoted Price : $4,210.00
Actual Price : $4,100.00

No Photo Theodore
May 29, 2023

Reasonable Charges

They come highly recommended for your upcoming move! This is my second time using these movers! The quote was more than reasonable, and the team worked quickly and carefully with my belongings.

Origin : Enid, OH
Destination : Oklahoma, OH

Quoted Price : $4,400.00
Actual Price : $4,130.00

No Photo Troy
May 29, 2023

Moving is easy with Esquire

I was extremely anxious about moving on my own, but these movers made the process incredibly easy. Movers were excellent local movers; we could not have asked for better!

Origin : Elkhart, IN
Destination : Indiana City, IN

Quoted Price : $4,100.00
Actual Price : $3,950.00

No Photo Nicholas
May 26, 2023

Efficient & Fast

They performed the following for me : House relocation, site clear and site scrape, all necessary permits and documents required. I would highly recommend to anyone requiring these services. Thank you!

Origin : Tyler, TX
Destination : Houston, TX

Quoted Price : $4,200.00
Actual Price : $4,009.00

No Photo Augustus
May 26, 2023

Excellent Communication!

There aren't enough words to say thank you to all of the crew for transportation and rejoining our house. Would so highly recommend these guys to anybody.

Origin : Charlotte, NC
Destination : North Dakota, NC

Quoted Price : $4,210.00
Actual Price : $4,122.00

No Photo Jose
May 25, 2023

more success!

I wish the manager more success and prosperity in his personal and professional life and that he can help more people. We got great help from him in finding our apartment and trust me it was really smooth.

Origin : Hamilton, OH
Destination : Ohio, OH

Quoted Price : $4,400.00
Actual Price : $4,210.00

No Photo Marcie
April 4, 2023

Do not use Vanguard!!

Wish I had known that Vanguard was going to broker my move to another company,who did not honor the price I was originally quoted. I was very careful consulting different moving companies for a complicated,out-of-state move settling a deceased relative’s estate. I chose Vanguard because they worked with me about specific requests and details up front. Or so I thought. Was told to call any time before the move with questions,and my voice messages were left unanswered. The moving company who actually did the job called me to tell me who they were and to had to explain why they were handling the move. I was told me to sign documents emailed to me that day (during the move) AND they raised the price of the move several hundred dollars and did not honor the payment details I had worked out with Vanguard. Please know the items to be moved/shipped did not change from my original contract with Vanguard. My issue is with Vanguard,not the actual movers who showed up. Vanguard caused a lot of confusion,delay,frustration and disappointment on an already hard day. I do not recommend this company at all. Keep looking! Don’t let them waste your time and money,too.

Origin : Grayson, GA
Destination : St. Augustine, FL

Quoted Price : $2,700.00
Actual Price : $4,200.00

No Photo Maria
September 27, 2022

Highly Recommend

I have selected to have Vanguard help me with me move and it was a great experience! I spoke to multiple movers over the phone, which was very stressful as everyone was trying to tell me different things. I spoke to a representative with Vanguard and it felt like I was actually speaking to someone that cared about my move. We went through a detail inventory of the belongings I planned to move and I got a reasonable price with the services they offer. I called customer service a couple times to ask questions and they were always pleasant to speak too. My price did increase a small amount because last minute I did decide to take extra belongings which I understood. The movers were friendly, professional, and fairly quick. There were some hiccups, but nothing I wouldn't expect when moving a household. Delivery was also a pleasant experience, the movers helped bring everything inside and set furniture up in my new house. There is no perfect move, but I do appreciate everything Vanguard and the movers have done to make sure the move was done properly and professionally! I highly recommend this company

Origin : Sullivan, MO
Destination : West Palm Beach, FL

Quoted Price : $5,200.00
Actual Price : $5,600.00

No Photo Jessica
July 30, 2022

Frauds!

We hired this "moving company" in February 2022. They came in May to pickup our household. When we reached in Feb,we were given a "locked in quote" of $3606.64 total. However,when they finally came to deliver (after putting us off for weeks,and refusing to tell us where our stuff was),they held our belongings hostage. They demanded $8,500 in cash! We we told them we didn't keep that kind of cash handy,they demanded we cash app it. We don't use those apps either so they refused to unload unless we gave them 2 certified checks amounting to $8,500.00. We contacted the police who came,watched them destroy our stuff,then told the movers they had to leave us a receipt for any and all monies they collected. The receipt they left us was a contract we had never seen,with our signature forged on it (on multiple pages,which we've reported this to the FBI as well as the local police and the police in Alabama). Although the forged documents claim we agreed to pay $14,647.00,I guess we got off lucky having only paid the $11,500 (even though we agreed to pay only $3,606.64 total,paid an initial deposit of $3,000 upon pickup which should have left us owing only $606.64 upon delivery,but we are suing them now for the contract fraud and the difference between the quoted price and what we paid). Not only did they rob us blind financially,they also broke every piece of furniture we own (well,every piece they brought,but I'll get to that in a second). They crushed every single box. They looted boxes and clearly rifled through as many as they could prior to delivery. They also didn't deliver several high ticket items,including our safe,our box springs,a large screen plasma/smart TV,a chaise lounge,a professional ladder,and several other items. Finally,we filed a formal complaint with the FMCSA only to find out this company is not licensed for state to state moves. They,in fact,completely misrepresented themselves as movers when they are actually brokers. Neither are the movers who delivered it,whose company is called the Najjar Brothers out of Arlington,TX. The FMCSA are the one's who directed us to contact the FBI for federal fraud (because it was interstate and because of the amount of money they extorted from us). If you check their BBB page,they are not accredited and have an F rating (please don't confuse this company with the one in MA). They broke every agreement,every law and everything we owned. They ignored us after delivery and refused to address when our other items were coming,why they inflated the contracted price and when we could get their insurance information. We did end up going through our home owner's insurance who have taken on this battle with them legally. I would suggest people avoid this company at all costs.

Origin : Hanceville, AL
Destination : Niagara Falls, NY

Quoted Price : $3,606.64
Actual Price : $14,647.00

No Photo Jesse
July 26, 2022

Horrible broker. They do not follow up ...

I hired Vanguard Moving to move my belongings from Denver, Colorado, to Las Vegas, Nevada, between April 2022 to May 2022. They connected me with a local moving company in Denver that's business operates out of Arlington, Texas, called Najjar Brothers LLC. Vanguard Moving Servies acts as the responsible broker that additionally provides customer service. Unfortunately, Najjar Brother lost a large portion of my belongings when they were delivered to my home in Las Vegas. They also required me to sign their delivery forms and pay them before they would unload the truck. I immediately informed them when they arrived and attempted to follow up with them multiple times via phone and email. They have ignored my requests and have not delivered my items nor contacted me in any way, despite previously contacting me regularly before the delivery. Because Vanguard Moving Services is my movers' broker and customer service representative, I have contacted them many times. They responded initially in June by requesting that we give Najjar Brothers more time to respond. When I followed up with them again, they stopped responding. I need help simply finding out what has happened to my items, many of which are expensive and include boxes of purses, tools, an entire desk, cube storage, and an ottoman. For others seeking to hire Vanguard Moving Services, I advise against it. They do not broker with professional moving companies or effectively follow up when companies lose your items.

Origin : Denver, CO
Destination : Las Vegas, NV

Quoted Price : $2,733.00
Actual Price : $6,733.00


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