Answered by Jenna Farmer
September 20, 2013Hello, thanks so much for visiting Movers.com. Moving brokers generally will not ask you for a deposit. While I cannot offer you specific information about a particular moving company or broker, I can help you get the information you need.
Checking out your movers:
If you are having concerns about the legitimacy of a particular company, the first thing you will want to do is a background check. After that, it is always a good idea to check what information and rating the Better Business Bureau has on the company. Most credible companies will have a rating with the BBB.
You should educate yourself on common moving scams, and mistakes to avoid when choosing a mover, too. In addition, you can get more information on a specific moving company by looking at the Movers.com reviews page, where customers just like you can rate and review their moving experience.
Talk to your moving brokers directly:
If you have an issue with your company, you should seek the company out directly first before taking any other steps. If you are unhappy with the results of the conversation (or lack thereof), you can look into filing a complaint against the company.
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