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Lightning Auto Carriers LLC

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3.4(27) Reviews
Accuracy of Estimate 3.6
Moving Services 3.4
Packing Services 3.4
Professionalism 3.3

67% Recommended based on user reviews

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Membership(s) & License Info.

Member of BBB: Yes
License Info: US DOT # 2244853
ICC MC # 685534
Insurance: On file: $0
Required: $0
Year of Estd: 6/17/2009

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Lightning Auto Carriers LLC Location

Address

Lightning Auto Carriers LLC
9868 Orange Park Trail
Boca RatonFL 33428 USA


Contact Info

Toll Free: 561-807-7416
Phone: 561-807-7484
Fax: 561-807-7758



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Reviews

No Photo Ernie
April 8, 2019

1.0

stole money

I booked a load with lightning auto to bring a car back for polly. was supposed to send them 150 when done with trip. was hassased until I sent it. then was billed twice so they took 300 of what was supposed to be 150. when I called to straighten it out I was attacked and called names. I have had to go to my card company to try and recover the money. these people are bad people do not do business with them spend a little time and find a better company to do business with..

Origin : new jersey
Destination : michigan

Quoted Price : $550.00
Actual Price : $550.00

No Photo Clement
August 10, 2018

5.0

Good experience

It was a good experience with them. Prices were fairly down, that is number one, the pricing was fair and customer service is fine. The crew members was nice. Very friendly and very helpful staff members carried out the move. Their pricing was also reasonable and their service was on time.

Origin : FL
Destination : NY

No Photo Krishna
March 26, 2018

3.7

The pricing was good.

It was good. The pricing was good. The movers only took two days to start my move but afterwards it was good.

Origin : SAN JOSE, CA
Destination : HOLLYWOOD, FL

No Photo Mariah
October 30, 2017

5.0

Recommend!!

I have no clue what all the negative comments are about. I was very please with how fast they work ! Brad was very nice when we spoke over the phone. I even questioned him about the negative reviews and price change and he assured me the price would NOT change when we get the car and it didn’t. They also have you sign a contract with the pricing in it. We paid a $250 deposit and paid $600 in cash when Mark (the driver) picked up the car. Mark was also a very nice man. When he left we realized we left something important inside and without a hesitation he came back. We were told the car would be there within 5-7 business days. And it got there in 3 days ! He picked it up Thursday morning and got there Saturday night ! Super happy with this company!!

Origin : Sacramento, CA
Destination : Cincinnati, OH

Quoted Price : $850.00
Actual Price : $850.00

No Photo Riley
March 22, 2017

2.0

Extremely Rude

May I start off saying that Brad called me quoting me 250,100 on my credit card and 150 in cash to go from Colorado to Kansas. It was too good to be true,although he asked for my information upfront which was alarming. After I got off the phone with brad I did my research and found out they are the lowest rated,rudest,and dishonest company out there. They could not find me a driver for four days,during that time I had another company call me and got a driver and got my vehicle down to me within the same day. Matt called me 4 days later and told me that he had found a driver,I politely told him that the company took too long and that I had already got my vehicle down here,Matt the proceeded to be extremely rude and ended up calling me dishonest and a cheater then hung up on me. I highly recommend not using lightning auto carriers. By far the worst company out there.

Origin : Miami, FL
Destination : Miami, FL

Quoted Price : $250.00
Actual Price : $350.00

No Photo Roger
January 27, 2017

1.2

STAY CLEAR FROM LIGHTNING AUTO ...

FOLKS LET ME SHARE MY UNFORTUNATE EXPERIENCE WITH YOU REGARDING "LIGHTNING AUTO CARRIERS". I RECEIVED A QUOTE FOR SHIPPING A VEHICLE FOR MY DAUGHTER FROM OHIO TO ILLINOIS. I ACTUALLY HAD OVER A DOZEN HOWEVER LIGHTNING AUTO CARRIERS STOOD OUT AMONG THE REST CONSIDERING THEYRE PRICE OF $300.00. I CONTACTED THIS COMPANY THIS MORNING AND SPOKE TO BRAD HE REASSURED ME THIS VEHICLE WOULD BE PICKED UP THE FOLLOWING DAY. HE ALSO SAID I WOULD RECEIVE AN EMAIL CONFIRMATION. I NOTICED WITHIN HIS EMAIL IT SAID NO UPFRONT FEES YET HE ASKED FOR A CREDIT CARD NUMBER AND INFORMED ME THE DRIVER WOULD REQUEST THE FULL BALANCE AT PICK UP IN CASH. I QUESTIONED THAT AS IT SEEMED ALARMING TO ME CONSIDERING IT CONTRADICTED HIS ORIGINAL EMAIL. LATER IN THE AFTERNOON I BEGAN TO FOLLOW UP WITH BRAD TO WHICH WAS NO AVAIL AND NEVER RETURNED A CALL. AFTER READING MULTIPLE NEGATIVE REVIEWS HOW THEY ATTEMPT TO SWINDLE THE CONSUMER OUT OF MONEY I BECAME CONCERNED AND CALLED TO QUESTION THEYRE PROCESS AND INTEGRITY. I SPOKE TO A MATT WHO CLAIMED TO BE THEIR DISPATHCHER AND HE BEGAN TO BE VERY CONFRONTIVE ABOUT ME CANCELLING THE ORDER AND FURTHER INFORMED ME NEVER TO CONTACT THEM AGAIN. I AM A FIRM BELIEVER IN DOING YOUR RESEARCH WHICH I DROPPED THE BALL THIS TIME BUT IT SERVED AS AS A REMINDER THAT AS A CONSUMER WE MUST BE LEARY AND CONTINUE TO QUESTION THINGS WHEN THEY DONT SEEM RIGHT. THE FACT OF THE MATTER IS IF IT DOEST LOOK RIGHT - OR SMELL RIGHT ITS NOT... TODAYS LESSON YOU GET WHAT YOU PAY FOR DO YOUR RESEARCH FOLK. STEAR CLEAR OF LIGHTNING AUTO CARRIERS - YOUVE BEEN WARNED IN ADVANCE.

Origin : COLUMBUS, OH
Destination : PLAINFIELD, IL

Quoted Price : $300.00
Actual Price : $1,050.00

No Photo Mark
October 26, 2016

2.0

Waste of time, NOT RECOMMENDED!

I was emailing Matt back and forth for a couple weeks and he was nice and told me he would get my car to Van Nuys, all he needed was for me to sign the contract and we had to talk on the phone. I said ok. I signed the contract and we talked on the phone. He agreed to my terms. After waiting over two weeks to get my car shipped, I finally gave up. He couldn't find a truck to come to my house. I wasted two weeks on a promise Matt never fulfilled.

Origin : Ridgecrest, CA
Destination : Van Nuys, CA

Quoted Price : $200.00
Actual Price : $200.00

No Photo Soo
September 17, 2016

1.0

Do not Use Lightening Auto Carrier- ...

Do NOT use Lightning Auto Carriers. Lightning Auto Carriers did not fail to miss ANY of the complaints you can ever imagine in shipping your car. (1) Always voicemail- Matt Vogel would never ever pick up the phone. I had to leave messages all the time. He claims that he carries his phone and I can call him at 10 PM, but nope, I cannot talk to him for hours during normal business hours. (2) Ship date- Got a quote slightly lower than Montway so I went with Lightening- huge mistake. Made a reservation to take two cars from Boston to LA one month prior to pick up date. I followed up two weeks prior, then one week prior. Matt assured that my car would be picked up on the day promised. The day came (he gave two days) and nothing. He still claimed that he's "hopeful" the car can be picked up. Next day, nothing. I told Matt every single time I called that I am flying out the day after my car was supposed to be picked up. Next day, nothing again. By fifth day, I am getting really worried and I tried to cancel the contract with Lightning, and now I had to pay higher price with any other brokers since I really needed my cars to be picked up ASAP. I should have contacted other brokers the first day they did not pick up my car, instead of waiting and waiting to hear back from Matt. The worst part wasn't really NOT shipping my car on the date promised, but that I had to chase after Matt. No update, no phone calls- I had to call him and leave him countless messages just to hear back the next day saying he is still working on it. (3) Price- Now Matt calls back claiming the driver is requesting $2,200 instead of $1,900 he quoted me. OK... how should accept the fact that my cars are still sitting in the parking lot after I flew out to CA, AND now I have to pay $300 more? Matt said that is because I am sending them urgently. Urgently? Really? Then what was he doing one month ago when I made a reservation, then followed up few times prior to shipping date? (4) Driver did not ask for $2,200 Matt mentioned. Of course not, I knew that. I have documents to prove it, too. Do yourself a favor and never use this company. I understand that some things happen out of control when you do business, but there was no natural disaster, and there was no good reason why I had to pay more to ship my car one week, and beg them to call me back.My car carrier was J&S Auto Hauler, and you can save broker fee and the hassle of leaving countless messages to Matt and Brad with Lightning. J&S actually picked up my cars then dropped them off in three days. Three days from Boston to LA. Go directly to J&S, and you will save money. After I posted the same review on TransportReviews.com, the company lied and reported that i was not their client so my review was deleted so i had to provide proof that i was indeed their customer to post my review.

Origin : Melrose MA
Destination : Los Angeles CA

Quoted Price : $1,900.00
Actual Price : $2,200.00

No Photo Soo
September 7, 2016

1.0

Please do NOT use this company

Do NOT use Lightning Auto Carriers. Lightning Auto Carriers did not fail to miss ANY of the complaints you can ever imagine in shipping your car.(1) Always voicemail- Matt Vogel would never ever pick up the phone. I have to leave messages then he calls back at his own convenient time. He claims that he carries his phone and I can call him at 10 PM, but nope, I cannot talk to him for hours during normal business hours. (2) Ship date- Got a quote slightly lower than Montway so I went with Lightening- huge mistake. Made a reservation to take two cars from Boston to LA one month prior to pick up date. I followed up two weeks prior, then one week prior. Matt assured that my car would be picked up on the day promised. The day came (he gave two days) and nothing. He still claimed that he's "hopeful" the car can be picked up. Next day, nothing. I told Matt every single time I called that I am flying out the day after my car was supposed to be picked up. Next day, nothing again. By fifth day, I am getting really worried and I tried to cancel the contract with Lightning, and now I had to pay higher price since I really needed my cars to be picked up asap. I should have contacted other brokers the first day they did not pick up my car, instead of waiting and waiting to hear back from Matt.(3) Price- Now Matt calls back claiming the driver is requesting $2,200 instead of $1,900 he quoted me. OK............. how should accept the fact that my cars are still sitting in the parking lot after I flew out to CA (not to mention I went through nightmare trying to arrange parking spaces after my lease ended by knocking on everyone's door and paying them for the space, then arranging someone to give keys to driver), AND now I have to pay $300 more????? Matt said that is because I am sending them urgently. Urgently??? Really?? Then what was he doing one month ago when I made a reservation, then followed up few times prior to shipping date?? Now I am trying to send them urgently and I need to thank him for arranging the drivers????? (4) Driver confirmed they did not ask for $2,200 Matt mentioned. Of course not, I knew that. I have documents to prove it, too. Do yourself a favor and never use this company. I went through so much nightmare trying to ship my cars after six days of the date you promised.

Origin : Melrose, MA
Destination : Los Angeles, CA

Quoted Price : $1,900.00
Actual Price : $2,200.00

No Photo Abby
November 12, 2015

2.5

Do NOT use

I have never done business with this company however I did receive a quote. I asked if they were brokers and then go an earful about anyone who said they are not are lying to me. I don't agree with bashing your competition and so then he proceeded to bash me. And, then threaten me with harassment if I responded to his last email telling me I am not privileged to do business with them and I will not be accepted as a customer by them EVER. Oh boy Matt I'm really scared. But honestly after verbally harassing me do you think I'd want to use you. I sure hope hispartner Brad isn't as unprofessional and clueless as he is. negative stars.

Origin : Illinois
Destination : Florida

No Photo Anupama
June 26, 2015

5.0

He was very polite and delivered it ...

It was done very promptly. My car was delivered in two days. The person who took the car was very courteous. It was a good experience. He was very polite and delivered it in good shape.

Origin : Spokane Valley, WA
Destination : Dallas, TX

No Photo Jahbari
April 29, 2015

2.2

NOT GOOD

I GOT CHARGE FOR SERVICES THAT WAS NOT GIVEN. THEY NEVER ANSWER MY PHONE CALLS WHEN I TRIED TO CALL. I AM STILL GOING THRUOGH THE PROCESS OF GETTING MY MONEY BACK, BUT I WAS NOT SATISFIED. I HAD TO CHANGE AND GET ANOTHER MOVER

Origin : MIAMI
Destination : JACKSONVILLE

Quoted Price : $250.00
Actual Price : $250.00

No Photo Paul
November 19, 2014

5.0

No problems at all

Well it went fine. It was great, no problems at all. [The driver was] good and courteous. Yes [they gave me a price quote and] yes [that's what I paid in the end]. [It was] really good.

Origin : Myrtle Beach, SC
Destination : Lawrenceville, GA

No Photo Anonymous
October 17, 2014

4.0

I would recommend them, it was good.

It was good, actually. They collected on time and delivery, they gave like before the expected date actually. We got it in five days in New Jersey from California.

Origin : Sunnyvale, CA
Destination : Princeton Township, NJ

No Photo Ashish
October 14, 2014

4.8

No problems with them.

I had no problems with them. They followed the contract that they sent me.

Origin : Beltsville, MD
Destination : Beaumont, TX

No Photo Hedy
September 10, 2014

5.0

Delivered on time

They're on time and they delivered it on time. I was really happy with the pricing.

Origin : Seneca, SC
Destination : Buckeye, AZ

No Photo Patrickkeenan
April 17, 2014

1.0

lightning auto carriers bait and switch

last december I contracted with Lightning auto Co. Order # 148197WQ to ship my car they quoted me 950.00 and gave me a pick-up date. As we got closer to the date I called them several times and Brad assured me that they would show up. Shortly before the date Brad said they could not make it on that date and they could do it a soon but now it would cost me 1200.00 It was to late to contract with another company my only option was to drive myself or pay the extra money. They delivered the car over a week late and 250.00 over the quote. NEVER USE This Company .Bait and Switch artist. Con Men . Now that I am writing a review about them they are trying to say I never did business with them. Sorry that won't work I have the invoice sitting in front of me. Pat Keenan

Origin : saluda nc
Destination : peoria az

Quoted Price : $950.00
Actual Price : $1,200.00

No Photo Ray
March 19, 2014

5.0

It was good

They picked it up when they said they were gonna pick it up and they delivered it when they said they were gonna deliver it. It was very smooth. It was a simple move and they did exactly what they said they were gonna do. I was very pleased with it. They were professional, they kept in contact with me on the cell phone. I asked them to call me about one hour prior to delivering it so I could make sure that I was at home and he did just that. Even though the weather was very bad, it was a big snowstorm, and he still made it on time and delivered it when he said he would. I would highly recommend that company for the simple fact that it was the least expensive of the four or five companies I spoke with and they gave very good service.

Origin : Atlanta, GA
Destination : Lorton, VA

No Photo Cynthia
March 10, 2014

4.8

It went pretty well

The only hang ups we had--it took a little while to find a driver, and then we had bad weather in Virginia which delayed getting the car to Florida. I was very well informed about what was going on. They worked really hard to get me a good price. I was very pleased. It was door to door, it was wonderful. Everything was very well done and professional.

Origin : Winchester, VA
Destination : Winter Park, FL

No Photo Bob
January 28, 2014

5.0

the best in industry

Matt was great. He gave us are dates for pick up and drop off it and went perfect. I have used them the past 11 years and everytime A+ job.

Origin : boca raton, fl
Destination : L.A., CA

Quoted Price : $850.00
Actual Price : $850.00

No Photo Anel
November 12, 2013

3.8

Honest service but more communication ...

One of the things I liked the most about them is that they always answered my emails. They were really good about contacting me, so that was a good thing. They were good about pricing and were honest. I would recommend them to my friends and family. They delivered my car on-time, although I had to keep calling the driver asking about when they were going to pick it up - that kind of stuff. I actually didn't like that part, it was the only thing that wasn't so good. For future customers, I can say they need to communicate more with the person who is contracting. My advice to the company is that they also need to communicate more with their clients.

Origin : Portland, OR
Destination : Olmos Park, TX

No Photo Chandrika
April 5, 2013

3.8

Prompt service at affordable prices

It was good. I liked it. The driver he kept me posted on about his whereabouts on location and when my truck would be here and what was going on and stuff like that. I liked it. He called and kept me posted. I didn't always have to wonder where my truck was at. It was here in the number of days they said it was. Yes it was affordable, good pricing. Yes I have received all the services that I have requested. For future customers I can say they are great company and it is affordable.

Origin : Killeen, TX
Destination : South Bend, IN

No Photo Erica
February 27, 2013

4.0

Good experience with auto carriers

It was a good experience with them. Prices were fairly down, that is number one, the pricing was fair and customer service is fine. The crew members was nice. The only thing that he don't speak any lot of English which was hard to understand him, but other than that it was good. I received all the moving services I requested. Just hope to who can help with the someone who speak English so they they can explain the whole situation for the first time of car transporters. Other than that everything else is okay.

Origin : Hollywood, FL
Destination : Carlsbad, CA

No Photo Angela
October 10, 2012

5.0

They were exceptional, delivered on ...

It was a very good experience. Very friendly and very helpful staff members carried out the move. They also kept us updated. But, the thing I liked most about their service was that they called us when they were about 30 minutes away, so we didn’t have to wait for a long time for them to come and pick the vehicle up. And they repeated the same before the delivery was made. Apart from that, they checked in with us whenever it was necessary. Their pricing was also reasonable and their service was on time.

Origin : Everett, WA
Destination : Bristol, CT

No Photo Manish
September 25, 2012

1.0

A nightmare

Initially they quoted $650 and later incresed the price to $1,000. I think they attract customers by quoting low prices and then holding their things for ransom and increasing the price. The entire experience was very annoying.

Origin : East Lansing, MI
Destination : Laredo, TX

No Photo Shashi
September 4, 2012

4.0

Smooth ride for my vehicle

After browsing through half a dozen companies, I chose this one to move my vehicle. They have done a great job, delivered my car on time and safely. They are highly organized and from pick-up to delivery, everything was done according to a timeline. The pricing is also reasonable. I intend to use their services again if need be.

Origin : Bridgewater, NJ
Destination : Minneapolis, MN

No Photo Robert
July 19, 2012

5.0

Best in the auto moving

Job well done is the impression you get after you move your vehicle with this company. They constantly kept in touch with me while my vehicle was in transit. I am relieved that they moved my vehicle safely and securely within the said timeperiod. Anyone who wants to move their vehicle without any hassles should opt for them.

Origin : Weatherford, OK
Destination : Lancaster, IA


For the past few years we are serving the people of Florida with our moving solutions. Relocating from one place to another becomes stress full job to you since you are confused to find a right mover. We understand the value of your belongings both monetary and emotional. It is time for you to choose us to take up your move with utmost care. We are providing valuable service to our customers for the past few years. Our experienced and skilled crew members will put their labor with complete dedication to keep the smile on your face. They satisfy you fulfilling all your expectations and provide you space where you can continue doing your other works.

We have more than 10,000 trucks to provide you with the relocating task. The goods which are packed will be loaded in to the trucks by our staffs making sure that no damage happens to it. Also they try to minimize the chances of any damage to your goods. The goods once loaded will not be changed to multiple trucks during the journey; such measures will help you to keep a track of it. Our unique tracking system prompt the user to fill the detail of the shipping detail, soon after you fill our customer executive will reach you with complete details about the status of the goods. We make sure that during the moving days which come around a week, we keep you updated. To know more about the way we function in this field call our customer care executive.

Entity Type: Broker Only
Operating Status: Authorized For Broker Property
Out of Service Date: None
DUNS Number: -
Power Units: 0
Drivers: -
MCS-150 Form Date: -
MCS-150 Mileage (Year): -
Carrier Operation: Interstate

Business Address:
9868 Orange Park Trail Boca Raton, FL, 33428
Phone: 954-240-9520

Mailing Address:
9868 Orange Park Trail Boca Raton, FL, 33428

Last Updated Date: January 3, 2014

Property Passenger Household Goods Private Enterprise
TickCloseCloseCloseClose

Authority

Type Common Contract Broker
Status None None Active
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $0 No Yes
On File $0 No Yes

Authority History

Subno
Auth TypeProperty Broker
Original ActionGranted
Original Action Dt.08/07/2009
Disposition
Disposition Dt.

Active/Pending Insurance

Form85
TypeTRUST FUND
Insurance CarrierPacific Financial Association, Inc.
Policy/SuretyNONE
Posted Date10/14/2013
Converage From and To$0 - $75,000*
Effective Date10/11/2013
Cancellation Date

Insurance History

Form85
TypeTRUST FUND
Insurance CarrierPacific Financial Association, Inc.
Policy/SuretyNONE
Converage From and To$0 - $10,000*
Effective Dt. From and To 08/03/2009 - 10/11/2013 Replaced

Insurance Address

CarrierPacific Financial Association, Inc.
AuthClaims Department
Address12707 HIGH BLUFF DR. ST. 220 SAN DIEGO, CA USA 92130
Telephone800-595-2615
Fax623-209-2610

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 0 0 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
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