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Deluxe Moving & Storage

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3.5(3) Reviews
Accuracy of Estimate 3.7
Moving Services 3.3
Packing Services 3.3
Professionalism 3.7

100% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 1519617

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Deluxe Moving & Storage Location


Deluxe Moving & Storage
367 Southern Blvd, 8th Floor
BronxNY 10454 USA

Contact Info

Phone: 718-292-3765

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No Photo Serra
October 6, 2020


A total scam

A total scam, they have lied throughout the process. 1- Misleading quote - they give you initial low quote to get your business and then ask for additional after loading. They made an online estimate and gave us a quote, then one of them (Mark) come in person and saw our stuff but he didn’t quote anything on top of the online quote just the day before the actual move. On the move date they loaded our stuff to one truck, filled it up and then he told my husband that they need another truck. Basically the initial quote was for $7K, which they have increased to $12K after almost everything was already loaded. We were able to negotiate it down to $10K We even have sold some of the furniture after their initial estimate but regardless they have bumped up the price significantly. 2- They don’t keep their promises - we agreed on our delivery day but they deliver our staff 9 days later and we had to stay at hotel, if they told us they cannot deliver at the time, we would adjust ourselves to their estimated date. We have informed them we wanted the delivery on the 1st day of the month and ensured that we were in the calendar. We have checked 3 separate times before the 1st and all was ok as we heard. The move was from NJ (their warehouse) to TX. I have called on the 1st they said it is on the way but moving slow since it is loaded heavily, on the second they said it was in Virginia, 3rd day in Tennessee... did not share a ETA. Then it was almost impossible to reach anyone, we’ve been left in dark. When we were lucky to get response via SMS they were mocking us saying ‘you should be in secret service with your questions’. Basically they were lying the whole time, the truck was not in transport all those days. I have received the delivery on 9th, the truck was filled with only our stuff, so no other stops. It was not Deluxe truck or people. They have sold my delivery to someone else as far as we understood. They said they moved from NJ on the 4th or the 5th day. Delivery guys did not speak almost any English but if we understood right only Russian. We did not understand a thing they said. 3- They don’t care about your stuff - I added some pictures, you can see yourself. They did not cover our furniture as necessary. When we complained the attitude we received was not acceptable but it was to late. On delivery almost all our boxes were damaged. Glasses broken. Bags lost. So stay away, we have learned our lesson the hard way. Save yourself from the stress and loss.

Origin : Connecticut
Destination : Texas

Quoted Price : $7,000.00
Actual Price : $10,000.00

No Photo Mark
April 23, 2020


Good moving experience

Had a nice moving within country. Hope will use this team again. Andrew was great. Thanks for everything

Origin : New Jersey
Destination : Dallas TX

Quoted Price : $4,500.00
Actual Price : $5,100.00

No Photo Aaron
April 23, 2020


Got Best Moving team ecer

I have another life experience in my life. I have best company ever. Just lost my mind while they moved me. Thank you for your quick response

Origin : New York
Destination : Fort Lee NJ

Quoted Price : $1,500.00
Actual Price : $1,800.00

DBA Name: Deluxe Moving & Storage
Entity Type: Carrier
Operating Status: Not Authorized
Out of Service Date: None
DUNS Number: 19-793-1566
Power Units: 1
Drivers: 1
MCS-150 Form Date: 6/22/2006
MCS-150 Mileage (Year): -
Operation Classification: Auth. For Hire
Carrier Operation: Intrastate Only (Non-Hm)
Cargo Carried: Household Goods

Business Address:
367 Southern Blvd, 8Th Floor Bronx, NY, 10454
Phone: 718-292-3765

Mailing Address:
367 Southern Blvd, 8Th Floor Bronx, NY, 10454

Last Updated Date: November 28, 2013

Property Passenger Household Goods Private Enterprise


Type Common Contract Broker
Status None None None
App Pending Yes No No


Type BIPD Cargo Bond
Required $750,000 Yes No
On File $0 Yes No

Authority History

Auth TypeMotor Property Common Carrier
Original ActionDismissed
Original Action Dt.05/05/2011
Disposition Dt.

Pending Application

Auth TypeHousehold Goods Common Carrier
InsuranceNot OK


Auth TypeCommon
1st Served Date10/26/2007
Effective Date11/28/2007
ReasonInvoluntary Revocation

Active/Pending Insurance

Insurance CarrierTravelers Property Casualty Co. Of America
Policy/SuretyQT 660 5438X416
Posted Date04/26/2011
Converage From and To$0 - $5,000*
Effective Date04/25/2011
Cancellation Date

Insurance History

Insurance CarrierNational Continental Ins. Co
Policy/SuretyCA 6378501
Converage From and To$0 - $1,000,000
Effective Dt. From and To 12/05/2008 - 06/25/2009 Cancelled

Insurance Address

CarrierLiberty Mutual Insurance Co.
AddressPO BOX 8095 WAUSAAU, WI USA 54402-8095


Inspection Type Vehicle Driver Hazmat IEP
Inspections 0 0 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A


Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving


Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 1
Total Inspections with Unsafe Driving Violations : 0
Total Unsafe Driving Violations : 0

Hours-of-Service (HOS) Compliance

0< 3 driver insp.65%

Relevant Inspections : 0
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

0< 5 driver insp.80%

Relevant Inspections : 0
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0


Controlled Substances and Alcohol


Relevant Inspections : 0
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

0< 5 vehicle insp.80%

Relevant Inspections : 0
Total Inspections with Vehicle Maintenance Violations : 0
Total Vehicle Maintenance Violations : 0

Hazardous Materials (HM) Compliance

-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator


Average Power units : 1
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 1
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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