OVERCHARGED, RIPOFF and Demolished ...
Orange Van lines originally quoted 2200 cubic Ft, over the phone tome for a Intrastate move from TX to IL and I knew there would be some leeway based on a phone conversation but 1000 SQ cubic Ft The truck arrives at new place and I ask to see the cubic feet markings on the ceiling, he said no problem and it said 2400 Cubic Ft, I called Customer service and “Katia” said I did not know what I was talking about and pay up or they would not give me my things. . When the movers were unloading the truck, I was called to see multiple times, which meant something was either broken or damaged. Four major items were destroyed, MY Thomasville dining room was completely ruined, they shattered the cabinet mirror when they broke through the back, they completely tore the side off the SIDE of the base, tore a leg off a chair (I mean ripped the wood), not just at the screws, the glass shelves broken and all the hardware missing and the table leaves. They must have used My new Samsung black French door refrigerator as a hockey puck as it is so scratched up, from top to bottom and two corners completely dented in, that it is unusable. My bedroom set had smashed corners, and wood details missing. My final cost went from $6,135.96 to $9,740.00 and upon delivery balance of $3650.80 in CASH to release my things. Total Damages approx. $8,000 to $12,000
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