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Excalibur Moving and Storage

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4.3(30) Reviews
Accuracy of Estimate 3.9
Moving Services 4.4
Packing Services 4.4
Professionalism 4.6

88% Recommended based on user reviews

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Membership(s) & License Info.

License Info: US DOT # 2131975
ICC MC # 742546
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 1/1/2009

Hours of Operation

OPEN: 8:00 AM CLOSE: 8:00 PM


Payment Options

VISA,MASTER CARD,AMEX,CASH


If this is your business / listing, Click here to update your info.

Excalibur Moving and Storage Location

Address

Excalibur Moving and Storage
12221 parklawn dr H200
RockvilleMD 20852 USA


Contact Info

Toll Free: 800-548-6052
Phone: 301-637-3637
Fax: 202-697-5006



Excalibur Moving and Storage: Gallery


Reviews

No Photo Mickey
June 4, 2019

1.2

Crooks

They stole a $160 bottle of unopened Chanel cologne from me. They removed the bottle from the unopened package, then put the empty package back into the storage container. The one mover made several comments about my colognes, and even mentioned how good one of them smelled. Then, when I found the empty box a few days later while unpacking, I was told the movers do not go through our stuff. Clearly he did since he mentioned how nice one of them smelled. For compensation I was offered $20 from Eli, or was told I could call the police. Worst customer service experience I may have ever had. I even tipped the movers over $150. I had a friend who was about to use them, but because of my bad experience is using another company. Glad I caught it in time before they had their items stolen as well.

Origin : Gaithersburg MD
Destination : Dickerson MD

Quoted Price : $900.00
Actual Price : $1,100.00

No Photo Anonymous
December 10, 2018

5.0

They did a good job

They were on time and professional. Everything was moved carefully and nothing was broken. The workers were courteous and efficient with the time. The quote I was provided is what I paid. I would recommend them.

Origin : Flintstone, MD
Destination : Annapolis, MD

No Photo Sheba
January 19, 2018

5.0

They were great.

They were great, they packed everything they were quick and very organized.

Origin : Rockville, MD
Destination : Rockville, MD

No Photo Lawrence
January 11, 2018

5.0

I would definitely recommend them to ...

They were prompt, on time, and was able to get everything moved without any damage... so I was very pleased with that.

Origin : Rockville, MD
Destination : Rockville, MD

No Photo Crystal
November 22, 2017

4.0

It went well...

It went well. I really don't have much to compare it to, it was my first long distance move. I was pleased with the pricing, it was comparable to others that I had researched. They arrived within the window they said they would and everything was moved successfully.

Origin : Alexandria, VA
Destination : Varina, VA

No Photo Margaret
September 8, 2017

5.0

I was very satisfied.

They came on time, and they were very diligent, and very nice to deal with, very pleasant. They did a good job.

Origin : Lake Ridge, VA
Destination : Wdbg, VA

No Photo Gail
August 9, 2017

5.0

EXCELLENT

They were excellent I give them all the highest markings. Everything was very good, we did the packing and wrapping ourselves, they only moved our large stuff, stored it and brought it to the house, but very very happy with everything they did.

Origin : Derwood, MD
Destination : Laytonsville, MD

No Photo Yogaraj
July 27, 2017

4.0

I have no complaints.

Yeah it was good, they came and helped me they helped me out, I have no complaints

Origin : West Mclean, VA
Destination : Richmond, VA

No Photo Anonymous
July 26, 2017

3.5

Great Service, but Overcharging

Everybody worked very hard, could not complain at that all, but it ended up three days, and of course they kept adding charges, adding charges, one day to the next day, still don't know what to say.

Origin : Potomac Falls, VA
Destination : Leesburg, VA

No Photo Mike
October 27, 2016

5.0

Very good experience

Very good experience. Very efficient. Very professional. Very well done.

Origin : Woodbridge, VA
Destination : Bristow, VA

No Photo R
July 4, 2016

4.8

Excalibur Moving and Storage

These guys were extremely efficient and didn't break anything. My move had time constraints and, and last minute changes, and Excalibur worked very hard to make sure I was moved in on time.

Origin : Manassas, VA
Destination : Falls Church, VA

Quoted Price : $1,390.00
Actual Price : $1,511.00

No Photo Ugo
June 14, 2016

5.0

They were very professional. ...

They were very professional. I would gladly work with them some other time. Everything was excellent.

Origin : Upr Marlboro, MD
Destination : S Bowie, MD

No Photo Anonymous
March 3, 2016

3.0

There were some hidden charges I was ...

They didn't tell me the initial fees up front, they told me after they finished the move how much everything would cost. I had to pay for their drivers to drive back to the office. That was $1,300 I wasn't expecting.

Origin : Lorton, VA
Destination : Ampthill, VA

No Photo Anonymous
December 24, 2015

5.0

Everything was good, nothing was ...

It was fine. The guys showed up on-time, they kept us updated on what was happening and they got the move done in the estimated time. Nothing got broken, everything was good.

Origin : Fairfax, VA
Destination : Falls Church, VA

No Photo Sharon
December 7, 2015

3.8

Professional and on-time!

Oh it was very fine. They were on-time, professional and cleaned up after themselves.

Origin : Wdbg, VA
Destination : Stafford, VA

No Photo Ms. Jones
December 2, 2015

5.0

I had a wonderful experience, I will ...

The service was excellent ... They were very courteous, they made the moving experience wonderful. They disassembled, reassembled, put everything in place. ...I will be using them again in the near future for any other moving needs I may have.

Origin : Suitland, MD
Destination : Waldorf, MD

No Photo Raymond
October 6, 2015

5.0

Treated my furniture like it was their ...

The estimate was on point, they treated my furniture like it was theirs.

Origin : Waldorf, MD
Destination : Waldorf, MD

No Photo Mike
September 10, 2015

5.0

They did a great job

They were fabulous, they were on time, they showed up and did everything we needed them to do and got done early! They did a great job!

Origin : Bowie, MD
Destination : Arnold, MD

No Photo Valerie
June 11, 2015

5.0

They were on time, fast and ...

They were on time, they were fast ... They handled my furniture professionally. ...They just did excellent service, no standing around, they moved me, it was quick, it was professional and then it was over.

Origin : Woodbridge, VA
Destination : Woodbridge, VA

No Photo Luis
June 1, 2015

4.2

Very customer-oriented!

It was very customer-oriented. Good quality, and they made sure everything was good quality the whole time.

Origin : Bethesda, MD
Destination : Gaithersburg, MD

No Photo Anonymous
April 27, 2015

4.2

Everything was fine except the final ...

It was fine, it was just ... the estimate was way, a lot lower ... two thirds lower than what it ended up costing. You know, I didn't like that. Other than that, the men were great, everything else was great.

Origin : Waldorf, MD
Destination : Ellicott, MD

No Photo Jean
March 20, 2015

4.0

They were very responsive and helpful.

They were very responsive, very helpful. They did the job and ... got back to us and the follow up was very good and the price was comparable.

Origin : Potomac, VA
Destination : Alexandria, VA

No Photo Terra
November 25, 2014

3.8

good work just one issue

The movers were great . It was heavier furniture than I guess they expected but they got everything I ask for. They were professional. The only issue was the price . I spoke prior to secure a budget when they arrived I was told dye to the type of furniture and some utems were not boxed they needed to shrink wrap and etc... in addition the 3 hrs turned to 7. I was in a type schedule so we had to press forward but not every customer is going to be able to have that much excess .. I recommend they either do a pre visit like they do some or revamp their paperwork to identify things that would cause payment increase. The total price in regards to my items doesnt seem fradulent ..just wasnt what I was quoted... Afterwards my boyfriend n I located a scratch on the leather chair but it was minor and fixable and understandable considering the small space they had to get it through The workers worked their butt off and even though it was way off the budget I still provided a tip. Terra

Origin : Fredericksburg, VA
Destination : Stafford, VA

Quoted Price : $390.00
Actual Price : $1,011.00

No Photo Rosanna
October 29, 2014

The movers did not arrive on time like ...

I told her that I need the movers to be at my apartment at 8:00 because I'm working. And then I'm waiting and waiting and waiting and they called me and the driver was a little - not a nice person ... And he said, "There is a lot of traffic." ... I moved most of the stuff by myself.

Origin : Washington, DC
Destination : Washington, DC

No Photo Bob
August 21, 2014

5.0

Everyone I worked with was absolutely ...

The qualities that satisfied me the most were the professionalism of the people I spoke to on the phone, the timeliness and the responsiveness and the professional people of the staff. They were absolutely outstanding. They're not a big place but they do a great job and they're really good people.

Origin : Riverdale, MD
Destination : Riverdale, MD

No Photo Allison
June 12, 2014

We paid $500 more than we expected

I called for an estimate, they gave me an estimate for around $530. I asked questions about what would increase that cost, and they said if they had to wrap anything fragile. I went over what would be fragile so that we wouldn't have to pay extra. Then when they got to the house, they quoted us again and it was $1,000. They said that was because we didn't have everything in boxes, we had some things in bags, which they never told us about. I felt that it was a bait-and-switch tactic to double the cost and tell a customer that in their house the day of moving. It was extremely unprofessional we felt, but because we had to move that day we had to go ahead and pay it. So we paid $500 more than we expected. So no, we are not happy with them.

Origin : Highland Beach, MD
Destination : Shady Side, MD

No Photo Sonsia
May 22, 2014

5.0

Not Bad!

Excellent work Great job with packing/ unpacking ect.

Origin : laurel Md
Destination : Columbia Md

No Photo Sandra
November 7, 2013

4.8

Thanks for the job well done

They were efficient and professional. They wrapped everything. I packed all my own stuff but the way that they secured it before moving it was excellent. We did not have one broken or damaged item in the move. It was an equal cost across the board, which was interesting. If you try to compare apples to apples they were within dollars of each other. We already have recommended them. My advice to future customers is to make sure that you compare them with at least one other company. I felt good that I did that. These guys were great. Thanks for the job well done. I don't know how you give an estimate until you come out and look at the house. It took a little longer than they had estimated, which I kind of figured they were underestimating the time anyway. Ironically, both the companies that I compared estimated the same amount of time.

Origin : Arnold, MD
Destination : Harmans, MD

No Photo Mohamad
October 24, 2012

4.5

Highly recommended customer service

I would say it turned out to be a good experience for us. They brought everything for the move. They were efficient and quick in doing the work. They did a good job, and they were professional. I would say that the movers did the move effortlessly, and it was a picture-perfect move. I would recommend them to everyone.

Origin : Woodbridge, VA
Destination : Lorton, VA

No Photo Mark
October 11, 2012

4.2

They were very, very good and the ...

The experience was excellent. They did a very good job. No damage to the house or any other property was done. They were on time. They were also very quick and worked very, very hard. This arrested the cost on both ends. Also, I had to move my date due to the settlement of the house. They were very, very accommodating and were able to move the date that I needed them to move. I would use them again and my family would use them again. They were very impressive.

Origin : Elkton, MD
Destination : North East, MD

No Photo Deepti
July 23, 2012

1.0

A nightmarish experience

Our property was highly damaged while moving and the owner of the company doesn't feel responsible for this. The entire house was strewn with debris and they didn't even manage to clean it up. They wouldn't unload our belingings until we pay them. It was as if they were hijacking us.

Origin : Rockville, MD
Destination : Rockville, MD

No Photo Damen
March 13, 2012

5.0

Very Pleased

I was very Pleased with the staff and I will use again when I need to move. My overall experience was excellent.

Origin : Germantown, MD
Destination : Weaton, MD

Quoted Price : $1,325.00
Actual Price : $1,397.00


Excalibur Moving and Storage are located in Rockville, Maryland assisting the residents and the business people in their relocation needs. With many years of experience in the moving industry we move all your goods with utmost care. We can understand the importance of your relocation plan, which in most of the cases is all about comfort for the family and expansion or profit for the business people.

Meantime leaving the present place is also to carry memories, thus when you book your move with us we make sure that your belongings carrying all your memories will reach the given destination without any damage. We are privately owned and operated company with well qualified staffs. Our staffs are dedicated and experienced in this moving industry taking up all the moving assignment with a professional touch.

Our company is more than 10 years old fully insured and licensed so there is no need to worry about the safety of your belongings. Our services include packing, loading, unloading, unpacking etc. We take up all types of move local and long distance of commercial and household goods. We employ the safest and most effective method to transport all your goods during your relocation.

Our effective packing will minimize the possibilities of damage. Apart from this we provide climatic controlled storage facility for the customers in need. The charges for the entire process will come affordable in your pocket with an on- site survey to estimate the cost. You can also avail a copy of the estimation for free of cost. For further information contact our customer care executive.

Entity Type: Carrier
Operating Status: Authorized For HHG
Out of Service Date: None
DUNS Number: -
Power Units: 1
Drivers: 1
MCS-150 Form Date: 3/18/2011
MCS-150 Mileage (Year): 20,000 (2011)
Operation Classification: Unauthoriz
Carrier Operation: Interstate
Cargo Carried: Household Goods

Business Address:
12221 Parklawn Dr # 200E Rockville, MD, 20852
Phone: 800-548-6052

Mailing Address:
12221 Parklawn Dr # 200E Rockville, MD, 20852

Last Updated Date: November 29, 2013

Property Passenger Household Goods Private Enterprise
CloseCloseTickCloseClose

Authority

Type Common Contract Broker
Status Active None None
App Pending No No No

Insurance

Type BIPD Cargo Bond
Required $750,000 Yes No
On File $750,000 Yes No

Authority History

Subno
Auth TypeHousehold Goods Common Carrier
Original ActionReinstated
Original Action Dt.05/31/2012
Disposition
Disposition Dt.

Revocation

Auth TypeCommon
1st Served Date
Effective Date
ReasonVoluntary Revocation

Active/Pending Insurance

Form91X
TypeBIPD/Primary
Insurance CarrierZurich American Insurance Company
Policy/SuretyBAP9652161-00
Posted Date05/31/2013
Converage From and To$0 - $750,000
Effective Date05/17/2013
Cancellation Date

Insurance History

Form91X
TypeBIPD/Primary
Insurance CarrierProgressive Casualty Insurance Company
Policy/SuretyCA 1609389
Converage From and To$0 - $750,000
Effective Dt. From and To 05/17/2012 - 07/03/2013 Cancelled

Insurance Address

CarrierCarolina Casualty Insurance Co.
AuthCherie Gilliard
AddressP O BOX 2575 JACKSONVILLLE, FL USA 32203
Telephone800-874-8053 7025
Fax900-363-8088

Inspections

Inspection Type Vehicle Driver Hazmat IEP
Inspections 1 1 0 0
Out of Service 0 0 0 0
Out of Service % 0 0 0 0
Nat'l Average %
(2009- 2010)
20.72 5.51 4.5 N/A

Crashes

Type Fatal Injury Tow Total
Crashes 0 0 0 0

Review Information

Rating Date Rating Review Date Type
- - - -

Unsafe Driving

MeasurePercentileThreshold
9< 3 insp. w/viol.65%

Vehicle Miles Traveled (VMT) : 0
VMT Year : -
VMT Source : -
Average Power Units (APU) x Utilization Factor (UF) : 1
Total Inspections with Unsafe Driving Violations : 1
Total Unsafe Driving Violations : 1

Hours-of-Service (HOS) Compliance

MeasurePercentileThreshold
0< 3 driver insp.65%

Relevant Inspections : 1
Total Inspections with Hours-of-Service (HOS) Compliance Violations : 0
Total Hours-of-Service (HOS) Compliance Violations : 0

Driver Fitness

MeasurePercentileThreshold
0< 5 driver insp.80%

Relevant Inspections : 1
Total Inspections with Driver Fitness Violations : 0
Total Driver Fitness Violations : 0

 

Controlled Substances and Alcohol

MeasurePercentileThreshold
00%
80%

Relevant Inspections : 1
Total Inspections with Controlled Substances and Alcohol Violations : 0
Total Controlled Substances and Alcohol Violations : 0

Vehicle Maintenance

MeasurePercentileThreshold
11< 5 vehicle insp.80%

Relevant Inspections : 1
Total Inspections with Vehicle Maintenance Violations : 1
Total Vehicle Maintenance Violations : 2

Hazardous Materials (HM) Compliance

MeasurePercentileThreshold
-Not Public80%

Relevant Inspections : 0
Total Inspections with Hazardous Materials (HM) Compliance Violations : 0
Total Hazardous Materials (HM) Compliance Violations : 0

Crash Indicator

MeasurePercentileThreshold
--65%

Average Power units : 1
Vehicle Miles Traveled (VMT) : 0
VMT Year :
VMT Source :
Average Power Units (APU) x Utilization Factor (UF) : 1
Number of Crashes : 0
Number Tow-aways : 0
Number with Injuries or Fatalities : 0
Number with HM Release : 0

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