Midwestern Van Lines

Run far away from this company.

Company did not show up on time for pickup, once our load was finally on the truck, they told us it would be an additional $2000 for the load. They pressured us into signing the lowest cost insurance. They would not deliver our stuff until we paid them the additional money, plus storage fees. Even though they are the ones who delayed the shipment! They were supposed to deliver in 5 days. They took almost 3 weeks! When our stuff was delivered, we were missing over a dozen boxes, and numerous were damaged. We tried to file a damage claim, and after 6 months, we are still waiting for our claim check. Not sure it's worth the wait -- they determined we were owed $70 in damages for our claim. That didn't even cover the costs to mail and copy all the paperwork they needed. By the way, don't try calling the company. Even when they had our stuff, they wouldn't answer the phone. We called night and day, and left dozens of messages, but no one would call us back. Now all the number we have been calling, go to other companies. Guessing these guys have closed up shop and will re-open under another name to try and take advantage of more people. Read more

Horrifying, Life-Changingly Terrible

My original quote indicated that the cost for the shipment, including all fees, would be $5,967.21. This included packing, pickup, temporary storage, and delivery. This cost was determined by the carrier's estimation software, where I went through my house and which items were to be packed/shipped After my belongings were packed in the truck, the courier rushed me through the paperwork before I could provide informed consent. I was shocked that the amount I was to be charged was $11,146. Furthermore, I noticed that the courier had filled out certain parts of the form that it was designated that I (the customer) would provide. I paid for the courier to pack the items, and under the General Agreement Clause it indicates that the courier is responsible for the condition of the contents of cartons packed by the company. However, on the "Bill of Lading Contract," it says that "All damages and missing items must be noted on the inventory logs," meaning that I would have had to evaluate every single item. As soon as the items were off the truck (many items left in driveway), the courier indicated that per the contract, I was to sign the paperwork IMMEDIATELY, and that I could go back and add items that were lost/damaged in shipment and storage when I filed my claim AFTER I signed. Despite my objections and inability to find the clause in the contract which showed this, they went from urging me to complete the paperwork to relentlessly berating me to sign the form. They pressured me into signing the contract before I could make any reasonable assessment of the condition of my belongings (or even which items were missing), therefore relinquishing any claims for items which were not listed as damaged as the courier was bringing the items in. I meticulously evaluated and cataloged all of the lost/damage/destroyed items. This detailed list included repair quotes, a multitude of pictures, original receipts, replacement receipts, and weights. Precisely 5,232 pounds of my items were lost/damaged/destroyed. Per the contract, the compensation for this should have been $3,139.20 at 60 cents per pound. After submitting my claim, the settlement offer that I received was $78, based on only 130 pounds. I feel as though MidWestern Van Lines took advantage of me, and pressured me to make decisions without informed consent which unilaterally worked in their favor. Most of the phone numbers which they originally provided me were disconnected, and I have found it precisely impossible to reach anybody which could even provide me information. The representatives which I have spoken to, both at Midwestern Van Lines as well as MovingClaims.net, have provided me with conflicting or even incorrect information, leading to confusion and uncertainty which, once again, tilts the scales in their favor. This entire ordeal has left me emotionally drained, brought me to the brink of bankruptcy, and a severe diminishment of faith in humanity as a whole Read more

Horrid Experirnce

RECONSIDER your decision to use this moving van service! Even though it originally looks like you will save hundreds and/or thousands of dollars, these movers DO NOT care for your personal belongings!! We suffered a lot of breakage including: dishes, furniture, patio table, grill and FOOTPRINTS on our boxes!! Things appeared to be wrapped adequately in clean blankets at our original house. After our furnishings spent 3 months in storage in Denver and then delivered to the new location in PA, the blankets and boxes were FILTHY and TORN and multiple chairs and smaller tables were totally UNWRAPPED. Heavy, metal bed frames were bent making bed reassembly impossible, and metal attachments on back of dresser mirrors no longer attach! Even the truck driver (who only picked up the trailer when it arrived in PA), commented that he had NEAVER seen any truck loaded so poorly! Our metal park bench was THROWN up on top of all the tumbled boxes! After 5 months since filing our claims for damages, we have received notice that we are entitled to a TOTAL of $74!!!! If you value your furnishings, DO NOT use this mover...they show NO RESPECT for your things!! Read more

I trust these guys fully

This was the third time I hired Midwestern van lines to move my belongings, this time for quite a long distance. They have always delivered and this time wasn’t an exception! From packing to delivery, these guys never disappoint. They arrive on time with all the right tools. Their vans are state-of-the-art. I have never had movers packing faster than the movers from this company. Over the years, I have grown to trust these movers. I always request the same crew and I am willing to switch my moving date just so they can accommodate me. It’s a trust they value highly as well. They always take extra care of my belongings. In 3 moves, they haven’t broken even a single glass of mine. I am writing this review only so you can be benefited from this company like I always do. Read more

They were true professionals

In the days when efficiency is obsolete and making money is what everyone cares about, Midwestern van lines was a breath of fresh air. They took such great care of me and my belongings during my last move. I couldn’t afford to pay too much so they gave me a budget deal where I did the packing and they just moved my things. I was happy with that. The movers showed up on time and we weren’t ready just then. They waited for us to finish for an hour. They didn’t even charge us for it. These guys are so considerate and helpful. My valuables were safely transported on time. I can’t believe companies like this one still exist in today’s world. Read more

Impressive skills displayed by the men

It was time to move back home after living in the city for many years. I hired Midwestern van lines to move all my stuffs. They gave me a very reasonable quote and I was quite happy with that. I had collected a lot of things that mean something to me. So, I asked the 3 movers to be very careful with them. They listened and worked very skillfully. They packed everything very methodically and were extra careful with my glassware. They showed strength and organization while carrying out heavy pieces of furniture from my apartment. I couldn’t be any happier given how well they took care of my stuffs. I’m now safely relocated and all my belongings made it here safely too. Read more

Extreme professionalism

My family and I recently decided that I should accept a job in the city center. We have lived in the Northeast our entire lives and were very reluctant to just pack up and move across the country. But when we finally decided we were ready to, we had to hire movers at the very last minute. My mother in law suggested Midwestern van lines, as she had used them when she recently moved. The movers could not have been friendlier and more professional. Given there were no damaged items and the service was super-fast. They charged me the exact amount they quoted and overall it was a very successful move and thanks go to these fantastic movers. Read more

Midwestern Van Lines is Awful, don't ...

After quote from VanLines, movers came to site and charged an extra $3,000 said need more space. Then shipment took full time period, but 1/3 of goods were not in shipment and no one had told me. Why did they take our items from a large trailer and put in a medium truck and a pullbehind trailer. During this shipment and transfer items were broke and missing. When I filed a claim, the amount they wanted to give me was about what I paid to copy, make photos and ship my claim!!!!!! I am so very disappointed and and friends can hardly believe what has happened. You are better going with a more reputable company and pay more upfront. Our cost to move from Wisconsin to Georgia was $13,500.00 (a mint in my mind) with nothing but hassels, lies and deceit..... Too bad I can't rate them a "0" Read more

Highly experienced

If you are looking for cheap companies who would quote you the lowest and then damage most of your goods, then Midwestern van lines is not for you. This company has been in business for long enough to have helped two generations of my family relocating all over USA. When it was my turn to relocate, naturally, I hired them. They arrived very much on time, packed all my goods so carefully and loaded them onto their vans. The travel was also careful as all my stuffs arrived safely. I can already tell my kids would be using this company for their relocation purposes in the future for sure! Read more

Always amazing

This is the second time I have used Midwestern van lines for my moving and storage needs. Both times the moving crews were on time, polite, and very efficient. The furniture brought from their storage facility was undamaged and in the same condition as when put into storage. The crew even moved other items around the house that were not being moved. In the end, I paid no hidden fees- just the exact amount they quoted. All my furniture survived the trip and the whole move was as seamless as it could have possibly been. I would definitely use this company again. Read more

Undoubtedly the best

I move around a lot and it had always been stressful. But when I hired Midwestern van lines, they took all my stresses away and performed an easy move for me. I have to give it to the men for they really know their jobs well. My belongings were carefully packed and loaded onto their vans. I literally had to do nothing. They ever cleaned up after they were done packing and loading. Everything was delivered in fresh condition and I couldn’t have asked for more. I just have to commend them for the well done job. Hire them and you will know what I'm talking about. Read more

Excellent crew

Midwestern van lines helped my friend move last year. He suggested his crew but they weren’t available. So I had to go for another crew. But this crew wasn’t any worse. All three men were very well trained and they worked like machines. Boxes were flying out of my apartment. In just a few hours, they set off to my new house. The delivery was made a week later and all my belongings had survived undamaged. I cannot thank these guys enough. I obviously recommend them. Read more

Faultless move

Midwestern van lines made our move so easy and simple. The movers were early to arrive and fast to pack. Boxes and furniture were literally flying out. The whole pack and load process was done in a matter of hours. They packed everything very thoroughly so my valuables can survive the journey. They delivered my valuables in great condition the next day. I am just blown away by how good these movers really were. Read more

So much appreciation for these guys

Midwestern van lines quoted quite low so naturally it seemed a little fishy to me. I was quite crunched for cash and a move seemed astronomically expensive, so I hired them anyway. They sent a crew right on time which was the first thing that impressed me. The men were all very apt and experienced. They brought along a lot of packing materials and started packing everything. I was very impressed seeing how creatively they packed everything. All my things were then carried down 3 flights of stairs onto the vans manually by these men. I cannot help but to have respect for such hardworking people. If everyone worked as efficiently as them in America, there would be nothing to worry about. I give this company 5 star rating. Read more

They charged me reasonably

Midwestern van lines actually charged me less than what they quoted and it simply made me a forever loyal customer of theirs. They were hired by my husband 2 months back to move our valuables. They initially quoted a price that seemed pretty reasonable to my husband and so they were hired. Their crew arrived earlier than the scheduled time which surprised me very much. They were all very strong and skilled men packing up all our belongings with speed and efficiency. They wasted absolutely no time and were done before I knew it. When they delivered everything, we checked the inventory and everything was in great condition. The real shock came when they handed us the final bill. It was lower than the initial estimate, which really shocked me. I am so pleased with the honesty and reliability displayed by the movers. Read more

Awesome as expected

I am a very choosy person. I always look for the best one even when it comes to small things. Recently I decided to move into my new apartment. I searched for many moving companies. At last I made the decision to hire Midwestern van lines. They were very time efficient. They handled all of my house chores nicely. They wrapped and packed all the things nicely. All my stuffs turned up at my new house right on schedule. I didn’t see such good service till now. There are many movers out there but trust me these guys are undoubtedly the best. Read more

Undoubtedly the greatest

From booking to completion of my move I have found Midwestern van lines very professional. My household items were delivered in the time. And my goods came in perfect condition. The complete process was great and it was because of the amazing movers sent from the company. Their skills and expertise definitely came in handy when it came to the packing-loading fiasco. They finished the job quite fast. The delivery was just as quick if not quicker. They asked where I wanted furniture placed in the new house and reassembled all items. I would consider that a great accomplishment. Every person that I dealt with was very efficient. Read more

Superb movers

A friend of mine, who is really fussy with everything, suggested me the name of Midwestern van lines for my move. Knowing how difficult she is as a client, her suggestion definitely meant something to me and I started digging on the company. They have an amazing reputation in the market. The quote they provided me helped making the decision even easier. The movers arrived early on the moving day. They wasted no time in packing everything into boxes. I was quite concerned if all my things would fit into the van they brought. But in the end, they made a very successful loading. The whole thing was done very quickly. The delivery was made on time and all my things were intact when they reached our new house. To be honest, I’m no less than fussy than my friend. So taking an advice from me would save you valuable times. Read more

Efficient and very hardworking

You will not mind paying Midwestern van lines because they provide an excellent service. You will not be disappointed at all. They are very professional, efficient and caring. Excellent communication even in late hours! They are the solution for long distance moves. I hired them last month for my long distance move and it was great! There weren’t any damages, stress or extra fees! They are very punctual too! You will never need to wait for them, they will finish the job within the given time and they will deliver on time! They really are the best! Read more

They are the right people for the job

These guys are terrific! They are so experienced and professional! They get furniture out from usual and tiny places without any issues. They move you in a very smooth and easy way! I hired them last month for my long distance move and it was like a breeze! They moved all my belongings with care and delivered it exactly in its same condition. Also, there were no extra fees or hidden fees! Every single person was caring, polite and well behaved. I had a lovely time with Midwestern van lines. I will use them again! Read more

All done on time!

These people are very punctual. They did everything on time. The moving men came on time on the day of the move and moved me out within the allotted time. They packed and moved my belongings with super care and did not damage anything at all. The delivery was also on time and they even helped at the new place. Their prices are very low and they have very flexible payment methods. They are everything you need in a moving company. Midwestern van lines is worth hiring! Read more

Dont bother

Signed a contract on June 14th, told 10-14 days. We were buying a house and we timed it so we would have the stuff when we moved in. 15 days later tried calling, no answer, left a message. No return phone call, tried customer service no one answers, left another message for our "Personal Rep" Randy and again no return phone call. This is after Randy told us if we needed anything dont hesitate to call him and he will take care of us. We NEVER heard from Randy after at least 15 messages and 50 phone calls. We tried every number we could, and occasionally we got someone but... If you ever get anyone in the call center they just lie, we were told, "Yup the truck is loaded they are headed your way", "oh the driver had a family emergency we are getting a new driver", "oh the truck is still waiting to be loaded", "oh I don't understand he should be there within a day" etc etc etc It is now 8/19 and we FINALLY for our stuff. After over 2 months of waiting, lies, no answers, no return phone calls etc. Then after everything we got $30 a day for every BUSINESS day after the contract was up (mon - fri) even though they delivered on a SUNDAY. Read more

I worked with an amazing moving ...

Midwestern van lines is the best! They are super-duper amazing! They are great at long distance moves. I hired them recently and had the best move of my life. The moving team came on time on the moving day and started with packing at first. They packed everything very patiently and did not miss anything. Then they moved all the furniture’s and boxes. They really did a good job with that. They moved it all so well! There were no damages, no dents and no scratches. They really did a good job. I highly recommend them to all. Read more

Not a single thing was broken

I hired Midwestern van lines last month for my long distance move and I am happy to say that not a single thing was broken! They are real professionals! They have very low rates and excellent team members. The moving guys arrived first thing in the morning on the day of the move and finished this side of the job in just 5 hours. Everything was nicely loaded on to the truck and also nicely unloaded on the other side. They helped rearranging the furniture and did plenty of other stuff. They really were very helpful! I will use them again! Read more

Wonderful and amazing service

The service I got from Midwestern van lines was simply amazing! I cannot say anything bad about them because they gave me no scope! They moved me recently and they did a fantastic job. They moved all my things with care and delivered them on time and safely too. They never made me do a single thing and they moved everything exactly the way I wanted. These people are very experienced, caring, humble, hardworking and professional. I do recommend them very highly! Read more

Lovely moving company

I had a very nice time with Midwestern van lines recently. They are lovely! Everyone that I talked with was efficient, professional and very caring. They respected me and my belongings! They moved every item with care and did not let anything happen to it. Everything was moved within the given timeline and the best part was that there were no extra fees or damages! They are just great! I had the smoothest move of my life! I will use them for all my future long distance moves and I will recommend them to all. Read more

Do not worry at all!

If you hire Midwestern van lines, you do not need to worry at all! They are very much capable and efficient. They will move you within the given time and also they will try to make your move as easy as possible. Recently I hired their services and I am happy to say that I am fully satisfied! The moving team came on time on the day of the move and moved my things very professionally. Every item was treated with care and they made sure that there weren’t any damages at all. I know it is hard to trust a moving company, but I highly recommend them to all. Read more

Safely moved!

I loved working with this team! They made me feel so comfortable and relaxed! I did not feel like strangers were in my house and moving my things. They were very friendly and hilarious! They were also very efficient and caring. They moved me very quickly, efficiently and without any damages. The delivery was also done on time and they did not ruin any of my art. I really had a good experience. I do not move that often, but if I do I will give Midwestern van lines a call. I highly recommend them to all. Read more

I have faith in them

I have been using this moving company for a long time now and I have a lot of faith in them. They have never let me down. They move me without any problems at all. I want to say that my recent experience with them was again perfect! There were no damages, no extra fees, no dents and no communication gap. They moved me like a breeze and they even gave a better deal because I use them always. All I want to say is that if you need a good and reliable moving company, hire Midwestern van lines. They will not let you down. Read more

Very Impressive!

No one can move you like Midwestern van lines! They are experts and very professional! They move you cross country so smoothly and easily! They are reasonably priced and the price does not change in the end. My recent experience with them was amazing. The moving team came on time and packed liked robots. Everything was done on this side in just 6 hours. They did the delivery on time as promised and I could not find a single damage. I am super impressed! I highly recommend this amazing moving company to all. Read more

Recommending the best!

If you hire Midwestern van lines once, you will always want them for your long distance moves. They are very efficient, professional and caring. They move you without any stress, without any damages, and without any issues related to the final bill. They take care of you very well! I hired them a while back and they moved me flawlessly. They were in and out very quickly and they did not damage a single thing! I was moved beautifully! I will hire these guys again and I will recommend them to everyone! Read more

I vouch for them

My daughter and I needed to change the environment here after my wife passed away last month. We contacted Midwestern van lines because my neighbor highly recommended them. Their sales rep was a nice guy. He gave me a good quote and gave us the day we wanted. On the moving day, the guys came and packed everything. I couldn’t pack my wife’s things because I am not ready for it honestly. They were really nice and supportive. They did it all. And at the end, all was accounted for and nothing was damaged. So yes, they did a good job. Read more

Truly great!

I have witnessed Midwestern van lines shine! They moved me with so much care and they paid attention to every single detail that made me want to write this review! They were wonderful! Long distance move is not a big deal anymore. All you have to do is hire this moving company! They will take care of you like no other and I am sure that they will give you a damage free move. I loved everything about this moving company! Their team, their service and their professionalism is outstanding! They are all stars! I highly recommend them to all. Read more

Helpful workers

The guys at Midwestern van lines did a lot for me! They were so helpful and respectful that words cannot describe it! They came on time on the day of the move and they packed everything, and I mean everything! Not a single item was left behind! We are a family of four and you can probably get the idea how many things we have. Our 3 bedroom apartment was fully packed and loaded in 6 hours only! These guys did a superb job! No items were damaged and nothing went wrong! It was a good moving experience. Well done! Read more

Successful move

I am happy to say that I am now successfully relocated and the credit goes to Midwestern van lines. They were just great! I had very little time and they were the one who offered the best price. After hiring them, they took care of everything. The packing, loading, moving and unloading was done professionally and carefully. Not a single item was damaged. I really liked one thing about them which is there was a previous dent on a furniture, they came to me and showed me that the mark was already there. It clearly showed that they are professional and they won’t give me a chance to complain. They did an awesome job! Strongly recommended! Read more